Epson Returns & Exchanges

Phone Number & Getting a Rep

Epson Returns & Exchanges number

800-444-1527
Toll-free·Calls Returns & Exchanges·See main phone number & contact info
Q:

How do I talk to a human at this Epson number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 7am-4pm PT. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Epson Returns & Exchanges?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

All Epson customer service contact information

This is the #3 most popular Epson phone number out of 3. Click above to go back to the main customer service number and other contact information, including Epson email addresses, twitter handles, and live chat options.

More Epson Customer Phone Numbers

Customer Service

800-533-3731
Main phone number · Toll-free · Mon-Fri 6am-8pm, Sat 7am-4pm PST · Press 2 then 0 · Technical support, press 1. Customer Relations, press 2.

Technical Support

562-276-1300
Mon-Fri 6am-8pm, Sat 7am-4pm PST · Automated menu - Choose product type for technical support rep. · Technical support for all printers, press 1. For video projectors, scanners, cameras, or multi-function all-in-one products, press 2. For desktops, notebooks, and Epson store referrals, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Epson phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human

What are the hours and when should I call?

Epson operates the call center for this 800-444-1527 phone number Mon-Fri 7am-4pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,389 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Epson phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Epson staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Epson is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,389 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Epson is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Epson staffs the call center well on Monday.
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