Citi Cards Live Chat

How to chat with Citi Cards by GetHuman

Online customer service chat
Why did you want to chat with Citi Cards?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I can't find my card. Please cancel as of * **th. Thank you please call if any questio...
I want to know if I upgrade to AAdvantage World Executive Elite do I keep my AA miles?
I received an invite to upgrade MY AAdvantage Premium Select to AAdvantage Executive Wo...
WOuld like to make a payment towards a particular balance transfer offer
Someone is using my information to apply for a citi card
Need help with my citi advantage card
Remove fraud alert on my credit card!
Citi overdrafted my bank account using the automated system.
I was told my credit card was declined, but that is crazy. I pay my bill on time in fu...
I need help please. I see something in my name I don't know nothing about it
I do NOT understand about the new Citi double cash card I have. I have many questions...
Application ID: *****************I received a letter for that application that I need t...
I want to find out if an amazon order was put on my card
Help me with my issue

Citi Cards Live Support Statistics

Live chat starting pointhttps://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication45%
Quality of help52%
Customer votes48,896
Information last updatedTue Jun 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-950-5114

Chatting with Citi Cards Customer Service

Live chat with Citi Cards by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Citi Cards about. We can usually help ensure a better outcome. This is the best way to live chat with Citi Cards because 42,174 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Citi Cards usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV are used to handling Account Access, Overcharge on Account, Cancel Account, Points Redemption, Lost or Stolen Card and other customer service issues. When you chat with Citi Cards agents, they are most likely chatting with you from their call center located in South Dakota. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Citi Cards offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Citi Cards with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Citi Cards

While Citi Cards does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Citi Cards is their 800-950-5114 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Citi Cards? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Citi Cards and GetHuman affiliated?

GetHuman and Citi Cards have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Citi Cards Contact Info

Information that GetHuman and its users have gathered about how to best reach Citi Cards
Citi Cards Live Chat

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