Citi Cards Live Chat

How to chat with Citi Cards by GetHuman

Topics from recent customer chat windows

i have a dispute to straighten out.. i have tried * times all i get is a recording then...
I'm requesting a replacement card since (I assume) my CC number was stolen. There was o...
Have questions regarding cash back
cant log on to citi card online
I got a new Citi Simplicity card and I called to activate it. Now I have tried to use i...
I want to talk to a Citibank supervisor about a late charge on my Citicard. I sit on ho...
My chargest on my account I need to talk to an agent to get this adjusted on my account...
Credit limit increase
I am trying to pay my bill and I cannot access my account online and I keep getting a m...
Clear card for travel
double charge on card
I need you to fix a transaction that should have been a credit and not a debit. I was r...
I need an up to date statement for April. I’m trying to refinance my house and I’ve pai...
I received the following email from citicard for an account I do NOT have:***A recent p...
Help me with my issue

Citi Cards Live Support Statistics

Live chat starting point
https://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:15pm
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or chat or web
Quality of communication
41%
Quality of help
48%
Customer votes
48,891
Information last updated
Sun Apr 05 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-950-5114

Chatting with Citi Cards Customer Service

Live chat with Citi Cards by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Citi Cards about. We can usually help ensure a better outcome. This is the best way to live chat with Citi Cards because 42,174 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Citi Cards usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV are used to handling Account Access, Overcharge on Account, Cancel Account, Points Redemption, Lost or Stolen Card and other customer service issues. When you chat with Citi Cards agents, they are most likely chatting with you from their call center located in South Dakota. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Citi Cards offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Citi Cards with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Citi Cards

While Citi Cards does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Citi Cards is their 800-950-5114 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Citi Cards? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Citi Cards and GetHuman affiliated?

GetHuman and Citi Cards have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Citi Cards Contact Info

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