Citi Cards Live Chat

How to chat with Citi Cards by GetHuman

Topics from recent customer chat windows

American Airlines and Citibank credit card error
Misplaced check that I never cashed out i nee to talk to a representative I receive a l...
charge on card. Item never received $**.**. Can you take this off my account? Please *****
I would like printouts of my **** statements. I will be glad to pay for them
I sent you a check mailed on ******** (check number **** $****.**). This check was mai...
Hello There **I have been charged on minimal due for a card which I haven't received ye...
I need the number of an old Mastercard we had used to purchase some items at Home Depot...
Good Morning. My name is Mary Ann Vallus and I mailed my Payment in on ******, Check n...
I'm seeing a credit card on my credit transcript from CBNA. A balance of around *k on i...
can't get a statement online
I’d like to transfer money from citi card into my checking account.
My father has account and he has passed away
I want to make a payment
Need to contest a charge on my card by Fox Rental Car.
Help me with my issue

Citi Cards Live Support Statistics

Live chat starting pointhttps://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication42%
Quality of help49%
Customer votes48,892
Information last updatedThu Apr 15 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-950-5114

Chatting with Citi Cards Customer Service

Live chat with Citi Cards by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Citi Cards about. We can usually help ensure a better outcome. This is the best way to live chat with Citi Cards because 42,174 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Citi Cards usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat.online.citi.com/hc/70244976/?cmd=file&file=visitorWantsToChat&site=70244976&referrer=(button%20dynamic-button:chat-password-card-english(Citi%AE%20Credit%20Cards%20-%20Account%20Home))%20https://www.accountonline.com/cards/svc/Dashboard.do&SV are used to handling Account Access, Overcharge on Account, Cancel Account, Points Redemption, Lost or Stolen Card and other customer service issues. When you chat with Citi Cards agents, they are most likely chatting with you from their call center located in South Dakota. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Citi Cards offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Citi Cards with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Citi Cards

While Citi Cards does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Citi Cards is their 800-950-5114 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Citi Cards? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Citi Cards and GetHuman affiliated?

GetHuman and Citi Cards have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Citi Cards Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!