American Eagle Outfitters Live Chat

How to chat with American Eagle Outfitters by GetHuman

Live Chat with American Eagle Outfitters Agents
https://www.ae.com/content/help/chat-us
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-12am EST
Best alternative
Why did you want to chat with American Eagle Outfitters?
Chat topic: ReturnsChat topic: Cancel OrderChat topic: Change OrderChat topic: RefundChat topic: Track OrderWant to chat for a different reason

American Eagle Outfitters Live Support Statistics

Live chat starting point
https://www.ae.com/content/help/chat-us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-12am EST
Best time to chat
2pm
Average wait
1
Current wait
3
Rank (overall)
5
Alternate methods
phone or email or facebook or web or chat
Quality of communication
52%
Quality of help
52%
Customer votes
47,472
Information last updated
Sat Apr 21 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-232-4535

Chatting with American Eagle Outfitters Customer Service

Live chat with American Eagle Outfitters by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with American Eagle Outfitters about. We can usually help ensure a better outcome. This is the best way to live chat with American Eagle Outfitters because 10,710 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case American Eagle Outfitters usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.ae.com/content/help/chat-us are used to handling Returns, Cancel Order, Change Order, Refund, Track Order and other customer service issues. When you chat with American Eagle Outfitters agents, they are most likely chatting with you from their call center located in Pennsylvania. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-12am EST. It's hard to tell if companies like American Eagle Outfitters offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting American Eagle Outfitters with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting American Eagle Outfitters

While American Eagle Outfitters does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for American Eagle Outfitters is their 888-232-4535 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact American Eagle Outfitters? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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