Amazon UK Live Chat

How to chat with Amazon UK by GetHuman

Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Fill out the form then click on the "Start Chatting" button
Why did you want to chat with Amazon UK?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

My card keep getting declined have you at Amazon declined or blocked my card at Amazon...
Says parcel has been delivered but I have not received it
Hello *Regarding my prime membership yesterday I shoes my account is £** was £** for y...
Hi my name is Margaret Turner and there has been some confusion over my Amazon Prime ca...
I got a new phone as my old * broke im still missing my wardrope it was to be here akmo...
Gangs of London Seasons * & * Boxset *DVD***I am trying to pre-order the above boxset d...
I didn’t receive my package of vouchers And I would either like you to send it or give...
Need to change the credit card number
Hello,*today I suppose to receive my parcel. My parcel wasn't delivered ,but on may acc...
I order light bulbs * packs * bulb not working in pack I want you replace that *Thanks
I ordered a £*** Saint Christopher yesterday. It has been delivered and there is nothin...
i need a * digit security code for my delivery the van driver says he cant leave it but...
could you post me a label as it will not accept any friends number and I dont have prin...
I have changed my mobile telephone number and I cannot obtain any purchases from Amazon...
Help me with my issue

Amazon UK Live Support Statistics

Live chat starting pointhttps://www.amazon.co.uk/gp/help/contact-us/general-questions.html?ie=UTF8&skip=true
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication53%
Quality of help73%
Customer votes75,758
Information last updatedThu Nov 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number08004961081

Chatting with Amazon UK Customer Service

Live chat with Amazon UK by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Amazon UK about. We can usually help ensure a better outcome. This is the best way to live chat with Amazon UK because 26,994 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Amazon UK usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.amazon.co.uk/gp/help/contact-us/general-questions.html?ie=UTF8&skip=true are used to handling Refund an Order, Return an Order and other customer service issues. When you chat with Amazon UK agents, they are most likely chatting with you from their call center located in United Kingdom. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Amazon UK offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Amazon UK with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Amazon UK

While Amazon UK does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Amazon UK is their 08004961081 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Amazon UK? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Amazon UK and GetHuman affiliated?

GetHuman and Amazon UK have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Amazon UK Contact Info

Information that GetHuman and its users have gathered about how to best reach Amazon UK
Amazon UK Live Chat

Which Companies Offer Chat-based Customer Service?

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