AOL Live Chat

How to chat with AOL by GetHuman

Current Wait: 108 mins (avg 69)
Hours: 24 hours, 7 days
Click on "Get Help Now". Must be an AOL customer.
Why did you want to chat with AOL?

Topics from recent customer chat windows

Hi, I do not receive messages from people who have boxe, and they do not receiv...
Why am I paying $**.** a month for aol when my sister is only paying *.**??
My AOL account has a phone number that’s not mine and I can’t get into my email. It’s b...
Change phone's . need my AOL added to my bookmark so i don't have to keep logging in to...
Need to ask something
My password won't work
When I go to retrieve my mail on AOL, an entire new window appears for my mail. I then...
Safelink upgraded phone so had to change phone * and need to change online somehow to r...
I can't log into my account. When I try to put my username in and hit next it goes stra...
forgot password and dont have the same phone number
I got a message that says my account is being closed . I figure it's bull ??
The TO: line on AOL will not accept an email address. Thus, new emails cannot be sent...
Help me with my issue

AOL Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait69
Current wait108
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication44%
Quality of help43%
Customer votes64,413
Information last updatedSat Sep 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-827-6364

Chatting with AOL Customer Service

Live chat with AOL by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AOL about. We can usually help ensure a better outcome. This is the best way to live chat with AOL because 113,436 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AOL usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Hacked Account, Recover Account, Cancel Account, Reset Password, Refund a Charge and other customer service issues. When you chat with AOL agents, they are most likely chatting with you from their call center located in New Mexico or Oklahoma or Florida or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AOL offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AOL with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AOL

While AOL does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AOL is their 800-827-6364 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AOL? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AOL and GetHuman affiliated?

GetHuman and AOL have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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AOL Contact Info

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