AOL Live Chat

How to chat with AOL by GetHuman

Current Wait: 124 mins (avg 69)
Hours: 24 hours, 7 days
Click on "Get Help Now". Must be an AOL customer.
Why did you want to chat with AOL?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I just received an email telling me I have to update my mail or be locked out. Is this...
cannot get into my aol account
Lock out of aol account because I forgot my password
How do I rebot my aol. I dont see my emails
how can I see my emails
recently emails have been disappearing ones that I needed to save, I did not delete the...
I sent him my new credit card Which is my main bank of Chase yesterday sent in another...
I updated my credit card yesterday it's my main bank at Chase I go online and I don't h...
Just had my Dual Fuel Cooker Delivered. I have paid £*** for connection is this going t...
after paying **$ my account wasn't deleted and they want more money
An AOL account user is falsely using my Gmail account resulting in emails coming to me...
Usually have auto access to AOL...today I cannot access account and AOL does not accept...
Help me with my issue

AOL Live Support Statistics

Live chat starting pointhttp://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=217480
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait69
Current wait124
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication75%
Quality of help74%
Customer votes64,438
Information last updatedWed Sep 28 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-827-6364

Chatting with AOL Customer Service

Live chat with AOL by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AOL about. We can usually help ensure a better outcome. This is the best way to live chat with AOL because 113,436 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AOL usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=217480 are used to handling Hacked Account, Recover Account, Reset Password, Refund a Charge, Cancel Account and other customer service issues. When you chat with AOL agents, they are most likely chatting with you from their call center located in New Mexico or Oklahoma or Florida or India. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AOL offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AOL with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AOL

While AOL does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AOL is their 800-827-6364 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AOL? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AOL and GetHuman affiliated?

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AOL Contact Info

Information that GetHuman and its users have gathered about how to best reach AOL
AOL Live Chat

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