WhatsApp Customer Service Issues

Archive 92

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #92. It includes a selection of 20 issue(s) reported June 20, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear WhatsApp Support Team, I am reaching out to appeal the ban on my WhatsApp account. I recently received a notification stating that my account has been blocked, but I am unsure of any wrongdoing on my part. WhatsApp is a crucial tool for me to keep in touch with my family, friends, and coworkers, and the ban has disrupted my routine. I request a review of my account and clarity on the reason for the ban. If there was a violation, I sincerely apologize and pledge to adhere to the terms of service to prevent such issues in the future. Kindly reconsider unbanning my account so I can resume using WhatsApp for communication. I await your prompt response. Thank you for your assistance. Best regards
Reported by GetHuman-tyktensi on Selasa, 20 Jun 2023 pukul 13.57
Tengo un problema grave con mi cuenta de WhatsApp. Mi número está suspendido en mi celular, aunque está funcionando bien en mi PC. Al intentar activarlo en mi Huawei P30 Pro, recibo un mensaje diciendo que la cuenta está suspendida y debo contactar al soporte técnico. Necesito ayuda urgentemente para verificar mi cuenta, ya que la uso para comunicarme con familiares, amigos y compañeros de trabajo y universidad. Mi número es +[redacted]2. Muchas gracias.
Reported by GetHuman8446106 on Selasa, 20 Jun 2023 pukul 15.30
Subject: Appeal to Reinstate WhatsApp Business Account Hello WhatsApp Team, I recently received a notification stating that my WhatsApp Business account has been banned. I am certain that I have not violated any policies, as indicated in the screenshot provided. I kindly ask you to review my account associated with my phone number for confirmation. Please, I urge you to reconsider and reinstate my WhatsApp Business account promptly so I can continue operating smoothly. Awaiting your favorable response. Thank you.
Reported by GetHuman8446537 on Selasa, 20 Jun 2023 pukul 18.12
I have always ensured to comply with your terms and conditions, yet my WhatsApp number has been banned. This is causing me great distress as I rely on WhatsApp for my online classes, especially with important exams approaching. I kindly request you to unblock my WhatsApp number, as I am in urgent need of it for my studies. Your understanding and prompt assistance in this matter would be greatly appreciated. I assure you that there will be no further issues from my end. Please consider unblocking my number (+92)[redacted]5 at your earliest convenience.
Reported by GetHuman-raufahma on Rabu, 21 Jun 2023 pukul 05.01
I always adhere to your terms and conditions, but my WhatsApp number has been banned. This is causing a significant issue for me as I am currently attending online classes via WhatsApp, and I have important exams approaching. Your urgent assistance in unblocking my WhatsApp number would be greatly appreciated. I hope you can understand the urgency of my situation. Rest assured, there will be no further issues in the future. Kindly unblock my WhatsApp number, which is (+92)[redacted]5. Thank you.
Reported by GetHuman-raufahma on Rabu, 21 Jun 2023 pukul 07.18
I always adhere to the terms and conditions, but my WhatsApp number has been banned. I urgently need it unblocked as I am taking online classes through WhatsApp, and my public exams are approaching. Your understanding and assistance in this matter would be greatly appreciated. I assure you that there will be no future issues. Please unblock my WhatsApp number: (+92)[redacted]5. You can reach me via email at [redacted]
Reported by GetHuman-raufahma on Rabu, 21 Jun 2023 pukul 07.21
Good day. This morning my WhatsApp stopped working. Everything was fine, then after about 20 minutes I tried to open it, but I couldn't log in - a window asking for a code popped up. It says: "Automatically searching for sms on a telephone number and a window on top of the main screen: Too many attempts. Please wait 23... hours before trying again." Even though I didn't request any code before! And no sms messages were received on my number. I tried reinstalling the application, but it didn't help. Please advise how to restore WhatsApp in this case. And if this is a possible hacking attempt, how can I try to protect my phone and the application?
Reported by GetHuman8447789 on Rabu, 21 Jun 2023 pukul 08.18
Hello Whatsapp Team, I want to express my agreement and respect for Whatsapp's team and policies. Regrettably, there seems to have been a mistake as I have not violated any Whatsapp rules. I use Whatsapp to share important educational messages, but my account was wrongly flagged or reported leading to its suspension. I kindly request Whatsapp to reinstate my account as it is essential for me to connect with friends, family, and clients. This issue has caused significant inconvenience. Thank you for understanding. My Whatsapp number: [redacted]0
Reported by GetHuman-atifbinh on Rabu, 21 Jun 2023 pukul 15.24
Hello WhatsApp team, my full name is Shahzad. My WhatsApp number is +91 [redacted]. I understand and respect WhatsApp's policies. Unfortunately, my account was mistakenly banned due to some users flagging or reporting my account. I use WhatsApp to share important education-related messages, but now my friends, family, and clients are unable to connect with me. It's causing a huge inconvenience. I kindly request WhatsApp to unban my account as it's essential for my communication. Thank you.
Reported by GetHuman8448553 on Rabu, 21 Jun 2023 pukul 15.39
Dear WhatsApp Support Team, I am reaching out to request the unblocking of my WhatsApp account. Recently, I received a notification informing me of a ban on my account, which came as a surprise as I believe I have not violated any of the terms of service. WhatsApp is an integral part of my everyday communication with family, friends, and colleagues. I am disheartened by the ban without any explanation given. I am asking for a review of my account to understand the reason for the ban. Should there have been a violation, I apologize and commit to abiding by the terms to prevent future issues. I kindly ask for the unblocking of my account to resume connecting with my dear ones and colleagues via WhatsApp. Thank you for your prompt attention to this matter. I anticipate your response soon. Best regards, A. WhatsApp Number: +[redacted]08 Email: [redacted]
Reported by GetHuman8449688 on Rabu, 21 Jun 2023 pukul 22.21
Hello Garena, I have discovered why my ID was banned. I was playing on my computer, which triggered the cheating detection software. Please review this manually and consider unbanning my account. I assure you I will not use a computer to play Free Fire again. Can you please do me the favor of unbanning my account with ID gamerRP1234 and UID [redacted]? Thank you, Randy Persaud
Reported by GetHuman8450184 on Khamis, 22 Jun 2023 pukul 04.53
I am a student at Auchi Polytechnic in Nigeria. Yesterday, I discovered that my WhatsApp account has been blocked for 24 hours. It's my personal account, not a business one, and I am surprised by this action as I abide by WhatsApp's policies. I am currently preparing for exams, and WhatsApp is crucial for our online classes and information sharing. I really need my account to be unblocked today so I can catch up on important updates and study effectively. The number they blocked is +[redacted][redacted].
Reported by GetHuman8450359 on Khamis, 22 Jun 2023 pukul 07.45
I recently discovered that my WhatsApp account was banned without any clear justification. I have been a loyal user for years and have always followed the app's terms of service diligently. To my surprise, I found out about the ban when attempting to log in today. I have not received any prior warnings or notifications regarding any policy violations from WhatsApp. I feel frustrated and disappointed by this sudden ban on my account. I kindly request a thorough investigation into this matter and a prompt lifting of the ban on my account. I want to emphasize that I have never engaged in any activities that would warrant the suspension of my account.
Reported by GetHuman8451050 on Khamis, 22 Jun 2023 pukul 15.06
This is my personal mobile number registered on my CNIC and I have been using it for five years. I have not misused my account, but someone reported it, leading to my account being banned by the WhatsApp team. I am unable to log in now. Please review my account and feel free to ask for any information regarding me or my mobile number. Kindly unban my account as soon as possible. This number is essential for me as it connects me with my family and friends. I appreciate your prompt attention to this matter and look forward to your positive response. Thank you.
Reported by GetHuman8451080 on Khamis, 22 Jun 2023 pukul 15.15
Hello WhatsApp support team, My number has been banned without any reason, even though I have not violated any community standards or terms of use of WhatsApp or committed any other violation of WhatsApp policy. Therefore, I kindly ask you to review the ban on my WhatsApp account and lift the ban on my number as soon as possible so that I do not lose contact with my important clients and incur more losses than I have already experienced in my business. My WhatsApp account number is: [redacted]. I would be grateful for your understanding of my issue, and very thankful if my problem is resolved, the ban on my account is lifted, and I can communicate with my clients in the near future. Best regards, WhatsApp support team,
Reported by GetHuman-trillioo on Jumaat, 23 Jun 2023 pukul 00.57
Hello, I received a notification informing me that my account has been flagged for violating the Terms of Service, resulting in the ban of my phone number. The account ban will be upheld due to the violation. I am encouraged to review the “Acceptable Use of Our Services” section in the Terms of Service to understand the proper use of WhatsApp and the actions that lead to a violation. For guidance on using WhatsApp responsibly, I can refer to the Help Center article. It is important to note that WhatsApp has the authority to uphold its policies in alignment with the Terms of Service.
Reported by GetHuman8452642 on Jumaat, 23 Jun 2023 pukul 05.01
Dear Team, I believe there has been a mistake regarding the ban imposed on my WhatsApp account. I assure you that I have not violated any of the privacy policies or terms of service set by WhatsApp. I kindly request a prompt response from your end to reinstate my account. If my account has been mistakenly banned, I would appreciate an explanation for the action taken. I would like to clarify that I do not use any third-party applications that could have led to this situation. Name: Nani Merigi Email: [redacted] WhatsApp Number: [redacted] Device: Vivo V27 Thank you.
Reported by GetHuman-merigina on Jumaat, 23 Jun 2023 pukul 07.41
Hello Whatsapp Team, My full legal name is Vimla Devi Kumawat. My WhatsApp number is +[redacted]98. I agree to abide by all of WhatsApp's terms and policies. It seems there was a mistake, as I have not engaged in any inappropriate behavior on WhatsApp. I have been sharing important and useful educational messages, but unfortunately, some individuals have mistakenly flagged or reported my account, resulting in it being banned by WhatsApp. I kindly request that WhatsApp please unban my account. This is my official WhatsApp number, and not being able to use it has caused difficulties as my friends, family, and clients cannot contact me. I hope for your understanding in this matter and request the unbanning of my WhatsApp account. Thank you.
Reported by GetHuman-vimlakum on Jumaat, 23 Jun 2023 pukul 11.24
Hello Whatsapp Team, I am writing to address an issue with my WhatsApp account, which has been mistakenly banned. My full legal name is Rhutik Mahale, and my WhatsApp number is +[redacted]77. Although I respect and agree to adhere to WhatsApp's terms and policies, I believe my account was wrongfully reported by some users. I mainly use WhatsApp to share important and educational messages, and the ban has caused inconvenience as my friends, family, and clients are unable to reach me through my official WhatsApp number. I kindly request that you review this matter and consider unbanning my account. Your assistance in resolving this issue would be greatly appreciated. Thank you for your attention to this matter.
Reported by GetHuman-mahalerh on Sabtu, 24 Jun 2023 pukul 10.33
Hello, I am seeking assistance regarding my banned WhatsApp account under the number [redacted]. Despite not violating any terms, my account was unexpectedly banned. I kindly request a review of my account to resolve this issue and allow me to regain access. Your support in unblocking my account would be greatly appreciated. Thank you to the WhatsApp community for consideration. I acknowledge any past errors and am eager to adhere to all guidelines moving forward. Thank you sincerely. 🙏🏻🙏🏻
Reported by GetHuman-dudisure on Sabtu, 24 Jun 2023 pukul 11.09

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