WhatsApp Customer Service Issues

Archive 93

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #93. It includes a selection of 20 issue(s) reported June 24, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello WhatsApp team, I am reaching out because my WhatsApp account has been banned. A few days ago, I lost my phone number, and someone misused my account to abuse others. After I got my new sim card and tried to log back into my WhatsApp, I found out that it was banned. I want to clarify that I am innocent in this matter. Kindly consider my situation and lift the ban on my number *************. This ban has caused me significant losses in my work involving sales and purchases. Please, I urge you to unban my WhatsApp account. Thank you for your attention. Best regards, Manish K.
Reported by GetHuman8447922 on sábado, 24 de junio de 2023 15:15
I haven't used WhatsApp for about three years. When I tried to access my account on my Samsung S7 930A, it said my phone's date was incorrect, even though it was set to Auto Date/Time. After updating the app, it claimed my phone number had changed or been reassigned, prompting a verification process. I mistakenly chose "OK" and now it's treating me like a new user. I want my old account and chats with my daughter back. I tried clearing the app data to enter my old number, but my phone only offered "Force Stop" or "Uninstall." My phone number remains the same, but I now have a Google Voice number for business. I regret not selecting "Verify" initially. How can I recover my original account? Thank you for your assistance.
Reported by GetHuman-sawyerrg on sábado, 24 de junio de 2023 22:06
Hello, I need help with my WhatsApp account. I'm unsure why my number was banned as it's now inaccessible. I've sent several emails without receiving any responses to learn about my mistake. I apologize for any errors and will take care to avoid any future issues that may lead to another ban. I kindly request the reopening of my number. Thank you.
Reported by GetHuman8456830 on domingo, 25 de junio de 2023 6:58
Hello, We have detected unusual activity on your account that goes against our Terms of Service, resulting in the banning of your phone number. Your account will remain banned until further notice. We strongly advise you to thoroughly review the “Acceptable Use of Our Services” section in our Terms of Service to understand the correct ways to use WhatsApp and avoid violating our terms. For more guidance on responsible WhatsApp use, you can refer to this Help Center article. Please be aware that WhatsApp is committed to upholding its policies as outlined in the Terms of Service. Thank you.
Reported by GetHuman8452725 on domingo, 25 de junio de 2023 10:48
Hello WhatsApp Team, I need assistance as my account has been banned. Unfortunately, I am currently unable to access WhatsApp. I assure you that I have thoroughly reviewed all your terms and conditions and I am committed to complying with the rules moving forward. I kindly request for my WhatsApp account to be reinstated at your earliest convenience. I assure you that I will not make any errors that would breach WhatsApp's regulations in the future. My number has been banned from WhatsApp, and I seek your help in reactivating it. As a student, it is crucial for me not to lose any data from my WhatsApp account. I appreciate your help. Thank you.
Reported by GetHuman-saifurhm on domingo, 25 de junio de 2023 16:32
Hello Whatsapp Team, I need assistance as my account has been banned. I am unable to access Whatsapp currently. I have thoroughly reviewed the terms and conditions and will comply with all the rules moving forward. I kindly ask for the unbanning of my Whatsapp account at your earliest convenience. I assure you that I will not make any mistakes that go against Whatsapp rules in the future. My contact number has been banned from using Whatsapp. Could you please reactivate it for me? I am a student and I really don't want to lose the data on my Whatsapp account. Your help would be greatly appreciated. Thank you.
Reported by GetHuman-saifurhm on domingo, 25 de junio de 2023 16:47
Dear WhatsApp Team, I would like to address an issue with my WhatsApp account. My full legal name is Ahmed Opeyemi, and my phone number is [redacted]4. I recently purchased a new SIM card, and upon trying to create a WhatsApp account with this new number, I received a ban notification on my account. I kindly request for the ban to be lifted so I can use WhatsApp with my new mobile number without any issues. Thank you for your prompt attention to this matter. Best regards, A.O. Phone number: [redacted]4
Reported by GetHuman8457541 on domingo, 25 de junio de 2023 17:47
Dear WhatsApp Support Team, I hope this message reaches you well. I am writing to address a crucial matter concerning the recent suspension of my WhatsApp Business account. My company, "Zman Asif LTD," operating under the brand "The Lazy Investor," is dedicated to educating young individuals on financial responsibility. Our various platforms, including our website, Instagram, Facebook, Spotify podcast, and YouTube channel, are instrumental in spreading financial literacy. The suspension of our WhatsApp Business account has hindered our ability to engage with our audience effectively. We are fully committed to complying with all platform regulations, including those of WhatsApp. We kindly request your assistance in resolving this issue promptly so we can resume our educational services. Thank you for your understanding and timely support in restoring our access to the WhatsApp Business account. Best regards, Amit Bet Halevi, Personal Assistant to CEO Tamir Mandowsky
Reported by GetHuman8458501 on lunes, 26 de junio de 2023 8:53
My WhatsApp got banned when I was trying to add potential customers to a group where we share project updates. I never added anyone without their permission. I request a review of the data to clarify this misuse as my business heavily relies on this WhatsApp line for customer communication. Please restore my business WhatsApp promptly.
Reported by GetHuman8458674 on lunes, 26 de junio de 2023 10:54
Dear Sir/Madam, I am reaching out regarding the unexpected ban on my WhatsApp account. With years of use, I have always adhered to the app's rules without any issues. Today, upon logging in, I was surprised to discover my account was banned. I have not received prior warnings or notifications about breaching any terms. I am deeply frustrated and disheartened by this sudden action. I urge you to look into this situation promptly and revoke the ban on my account. I can assure you of my commitment to never engage in any activities that would deserve such suspension. Thank you.
Reported by GetHuman-eminento on lunes, 26 de junio de 2023 13:46
Dear Team, I am writing to report a recurring issue with another one of our phone numbers. Our company in Sri Lanka collects information from individuals using WhatsApp to receive images and details. Regrettably, all our numbers have been banned by WhatsApp. This is hindering our daily operations, and we urgently need assistance to reconnect our services. Please unblock the following contact number: +94 74 3 [redacted] [redacted]. Your prompt help in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman8461134 on martes, 27 de junio de 2023 3:47
Dear WhatsApp team, I am frustrated that my mobile number (+91)[redacted] has been banned without any explanation. This is now the fourth time this has happened, and it seems my account has been flagged. I have thoroughly reviewed all your terms and conditions. As a result, I have decided to refrain from using the Play Store app and will not access WhatsApp through any other app. I hope you take the time to read my emails and assist me promptly. Despite sending numerous emails to your team, my issue remains unresolved. I am committed to adhering to your terms and conditions moving forward. Thank you, Ishwar D. Thapde
Reported by GetHuman8461507 on martes, 27 de junio de 2023 9:47
Dear WhatsApp Support Team, I am writing to request the unblocking of my WhatsApp account. I recently received a notification about my account being banned, but I am unaware of any terms of service violation. I heavily rely on WhatsApp for communication with family, friends, and colleagues, making its ban deeply disappointing without explanation. I respectfully ask for a review to understand the reason behind the ban. Should there have been a violation, I apologize and commit to avoid such mistakes in the future by following your terms of service diligently. Please consider unbanning my account so I can resume using WhatsApp as an integral part of my daily interactions. Thank you for addressing this. I await your prompt response. Sincerely, M.N. (Contact Number: [redacted])
Reported by GetHuman8463707 on miércoles, 28 de junio de 2023 0:30
My WhatsApp account has been banned, please unban it. My WhatsApp number has been banned for a while now. Without this number, all the work for my company... Hello WhatsApp. My account has been banned. Please unban my account. A mistake was made by putting a ban on my number, can you please work on this promptly so I can come back... The day has ended but the coin did not come into my account, please give me the coin, it's not there... My WhatsApp has been banned, please unban my WhatsApp number 97[redacted]8. When I woke up, I saw that my WhatsApp account was banned, although I haven't done anything wrong... Hello WhatsApp team. I have not done anything wrong and I am confident that I have followed your instructions... WhatsApp is not working on this number [redacted].
Reported by GetHuman-gaganpaw on miércoles, 28 de junio de 2023 1:28
Hello WhatsApp Team, I have recently discovered that my personal WhatsApp Messenger Account has been banned. After thoroughly reviewing all your terms and conditions, I am confident that I have not violated any of WhatsApp's policies or guidelines. My WhatsApp Account is incredibly important to me, so I am kindly requesting a review of my account to be unbanned as soon as possible. I always make sure to adhere to your terms and conditions, yet my number has been banned without any apparent reason. I kindly ask for your prompt assistance in resolving this issue with my number +[redacted]85 and email [redacted] Thank you for your attention to this matter.
Reported by GetHuman-akjanu on miércoles, 28 de junio de 2023 6:20
Dear Sir, please unban my WhatsApp number **********. My mobile number linked to my WhatsApp is not functioning correctly. Thank you. Hello, my WhatsApp account has been banned. Kindly assist me in unbanning it. My mobile number ********** cannot access WhatsApp. Please help me open WhatsApp from this number. Dear Team, We continue experiencing the same issue with another number in our company. Seeking assistance for resolution. I am currently unable to utilize my WhatsApp account. My contact number ********** has been banned from using WhatsApp. Can you help me in restoring it? Saya tidak dapat membuka WhatsApp saya karena telah dibanned. WhatsApp tidak bisa dibuka dengan nomor **********. My WhatsApp number is banned. Please assist me in resolving this issue. I recently changed my number and did not have the chance to set up the new one properly. I assure you I did not violate any WhatsApp policies. I am uncertain why my account was blocked. My WhatsApp account is banned. Please reopen my WhatsApp number ********** along with my account. Greetings, My WhatsApp account was unexpectedly disabled without warning, and I seek resolution. One of my voice notes was inadvertently shared with everyone. How can I prevent further distribution? Hello, I would like assistance with my WhatsApp Business account.
Reported by GetHuman8466321 on jueves, 29 de junio de 2023 1:10
Hello, I recently discovered that my WhatsApp account has been banned mistakenly. I am certain that I have not violated any of WhatsApp's policies or terms of service. I kindly ask for a prompt response to this matter and request the restoration of my WhatsApp account. If my account has been banned, I would appreciate an explanation as to why this action was taken. I want to clarify that I do not use any third-party applications. Thank you for your attention to this issue. Name: Zala Bhupendrasinh Gmail: [redacted] WhatsApp Number: [redacted] Device: OnePlus Nord CE 3 Lite
Reported by GetHuman-zalabhup on jueves, 29 de junio de 2023 8:07
Dear WhatsApp Team, I am writing to inform you that when attempting to create a WhatsApp account with my new mobile number +[redacted]10, I received a message stating that my account is banned. I recently purchased this new SIM card and this phone number is my first one. I kindly request you to unban my account promptly so that I can proceed with creating my WhatsApp account without any issues. Failing to resolve this matter swiftly, I may have to pursue legal actions regarding this ban imposed on my account. I kindly ask for your immediate attention to unban my account. Thank you for your assistance in this matter. Sincerely, Arvind Thakor
Reported by GetHuman8467236 on jueves, 29 de junio de 2023 12:51
I am a loan recovery agent, and I need my WhatsApp account, number [redacted], unbanned. It is essential for contacting customers, but they reported me, causing the ban. I have been using this number for many years and need your support in resolving this issue. The status send feature is not working properly, and I require assistance in restoring my access. Thank you for your help. I have recently purchased a decoder and wish to switch to a more affordable package. Please advise me on how to proceed with this change. It appears that my WhatsApp account, number [redacted], has been permanently banned. I rely on this account for my work, and I kindly request your assistance in lifting the ban. I have been flagged for violating WhatsApp's Terms of Service, but I always adhere to the rules. I need my account, number [redacted], to be unbanned. I am once again facing a ban on my WhatsApp account. Please help me resolve this issue and unblock my number.
Reported by GetHuman8467581 on jueves, 29 de junio de 2023 15:07
Hello Whatsapp Team, I, Sid Rajput, am writing to address the issue of my banned WhatsApp account associated with the mobile number +[redacted]34. I have carefully reviewed all the terms and conditions and assure you that I will adhere to the rules moving forward. I kindly request the reactivation of my number as I am a student and cannot afford to lose the data on my WhatsApp account. Please assist me in resolving this matter promptly. Thank you.
Reported by GetHuman8469298 on viernes, 30 de junio de 2023 6:04

Help me with my WhatsApp issue

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