WhatsApp Customer Service Issues

Archive 90

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #90. It includes a selection of 20 issue(s) reported June 12, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am a user from India and I use WhatsApp. My WhatsApp number is +[redacted]04. My account has been inactive for 48 hours now, and I cannot log in. When I try to access my account, I receive a message stating that my number has been banned. I kindly request your assistance in unbanning my WhatsApp account as I am facing several issues due to this restriction. I apologize for any inconvenience and sincerely ask you to please unban my account. Thank you.
Reported by GetHuman8427070 on Monday, June 12, 2023 9:07 AM
Hello, I am writing to report that my WhatsApp account has been banned without any explanation. I have been a long-time user of WhatsApp without any previous violations of their terms of service. Upon trying to log in today, I was surprised to discover the ban without any prior warnings. I urge for an investigation into this matter and request the ban on my account to be lifted promptly. I want to emphasize that I have always abided by the app's policies and have not engaged in any activities that would warrant such action. Please restore my account as it is essential for communication purposes. Thank you. Akhil [redacted] [redacted]
Reported by GetHuman-malishet on Monday, June 12, 2023 1:43 PM
My WhatsApp account has been banned wrongly, and I need help to resolve it. My number is [redacted]. Thank you. My WhatsApp account got blocked. Sir, please help me unblock it. My number is [redacted]. Dear Sir, my WhatsApp account is blocked. Please resolve it. Email: [redacted] Please unblock my WhatsApp account; it got blocked. Thank you. My WhatsApp account is banned, requesting reactivation of my number. Thank you. My WhatsApp number is blocked; I kindly ask for reactivation. My WhatsApp number [redacted] is banned; I request the account to be reinstated. I need assistance from the Whatsapp support team to lift the ban on my account. Requesting the unblocking of my WhatsApp account.
Reported by GetHuman8427688 on Monday, June 12, 2023 2:50 PM
Hello, I am an Indian user of WhatsApp, and I am facing an issue with my account. My WhatsApp number is +[redacted]04, and I have been unable to log in for 72 hours. When attempting to access my account, a message stating my number is banned appears. I kindly request the unbanning of my account to resolve this matter. Your assistance in lifting the ban on my WhatsApp account would be greatly appreciated. Thank you for your consideration. Sincerely, A user in need of help
Reported by GetHuman8427070 on Tuesday, June 13, 2023 3:21 AM
Hello, I am reaching out regarding the suspension of my WhatsApp account without any prior warning. After using the service for many years without any violations, I was surprised to discover my account was banned when attempting to log in today. Despite multiple attempts to resolve this issue, including sending emails and screenshots, I have not received a satisfactory response from WhatsApp support. I am frustrated by the lack of communication and the importance of this number to me. I kindly request a swift investigation and the lifting of the ban on my account. I assure you that I have always adhered to the app's terms and regulations. Please address this matter promptly. Name: Sheik Hamsar Unnisa Email: [redacted] WhatsApp Number: [redacted] Device: Android
Reported by GetHuman-skhamsar on Tuesday, June 13, 2023 4:26 AM
Hello WhatsApp team, I am reaching out regarding my account issue. My full legal name is Arshadjamalstm, and my mobile number is +91 [redacted]. I value and respect WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned. I use WhatsApp to share important educational messages, but some users reported my account mistakenly. I kindly request you to reconsider and lift the ban on my account. It is my official means of communication, and its suspension is causing inconvenience to my friends, family, and clients. I hope you understand my situation and reinstate my account promptly. Thank you.
Reported by GetHuman-hasratja on Tuesday, June 13, 2023 11:10 AM
Hello Sir/Madam, I am reaching out to report that my WhatsApp account has been unexpectedly banned. Despite being a long-time user of the app and always following the terms of service, I was surprised to discover the ban when logging in today. I have not received any prior warnings or explanations from WhatsApp about any policy violations. This situation has left me feeling frustrated and disappointed. I kindly ask for a review of this issue and the removal of the ban on my account at your earliest convenience. I want to emphasize that I have never participated in any activities that would warrant such an action against my account. Name: Sheik Hamsar Unnisa Email: [redacted] WhatsApp number: +91 [redacted]
Reported by GetHuman-skhamsar on Tuesday, June 13, 2023 1:30 PM
Hello, I am writing to report that my WhatsApp account has been unexpectedly banned. Despite being a long-time user without any prior violations, I was surprised to discover the ban today upon trying to log in. I have not received any warnings or notices from WhatsApp regarding any policy breaches. I am incredibly frustrated and disheartened by this situation. I kindly urge for an investigation into this matter and for the ban on my account to be lifted promptly. I can confirm that I have not participated in any activities that would warrant the suspension of my account. Thank you for your attention to this issue. Name: S.H. Unnisa Email: [redacted] WhatsApp Number: +91 [redacted] Request #[redacted][redacted]
Reported by GetHuman-skhamsar on Tuesday, June 13, 2023 1:32 PM
Ticket Number: [redacted][redacted] Hello, I am reaching out because my WhatsApp account was unexpectedly banned. I have been a loyal user for years and have never violated any terms. Upon logging in today, I was surprised to see the ban without any prior notice or explanation from WhatsApp. This has left me feeling frustrated and disappointed. I kindly request an investigation into this matter and the prompt removal of the ban on my account. I can assure you that I have not conducted any activities that warrant the suspension of my account. Thank you, M. Srinu Email: [redacted] WhatsApp Number: [redacted] Device: Galaxy A30
Reported by GetHuman-srinumar on Wednesday, June 14, 2023 7:00 AM
Hello, WhatsApp team. My name is Shahid, and my WhatsApp account has been banned. I have not done anything wrong, and I have not engaged in any activities that would lead to my account being banned. If there is an issue on my end, please inform me why my account has been banned. I have been messaging you since yesterday morning requesting for my account to be opened. Kindly open my account as soon as possible. Even if you do not wish to open my account, please close my account as I do not know how to handle this situation. That is why I am messaging you in Urdu. Thank you, thank you, thank you. Your customer, Shahid Ali [redacted].
Reported by GetHuman8432311 on Wednesday, June 14, 2023 8:28 AM
Dear Support Team, I am reaching out to ask you to unblock my WhatsApp account. Recently, I received a notification stating that my account was banned, but I have no knowledge of violating any terms of service. WhatsApp is a crucial tool for me to stay connected with family, friends, and coworkers. I am disappointed by the ban and the lack of explanation provided. I kindly request that you review my account, inform me of the reason behind the ban, and, if necessary, I apologize for any unintentional violation. I am prepared to adhere to the terms and conditions to prevent future issues. Please reconsider and lift the ban on my account, allowing me to continue using WhatsApp for important communications. Thank you for addressing this matter promptly. Best regards, [Your initial]
Reported by GetHuman8432610 on Wednesday, June 14, 2023 12:11 PM
To whom it may concern, I recently encountered some technical difficulties with my phone related to a third-party application causing issues. I've since removed the problematic apps and performed a thorough cleanup to prevent similar issues in the future. Unfortunately, I received notifications stating that my WhatsApp account has been banned. I kindly request your assistance in unblocking my WhatsApp number, "+[redacted]31", as it is crucial for my business communications. Your prompt attention to this matter would be greatly appreciated. Thank you for your help. Sincerely, [Initials]
Reported by GetHuman-jeevamun on Wednesday, June 14, 2023 2:44 PM
Здравствуйте, у меня возникла проблема. Недавно я получила уведомление о том, что мой номер был зарегистрирован на другом устройстве без моего разрешения. Сейчас у меня возникают сложности с доступом к учетной записи из-за необходимости ввода кода, который должен прийти на это новое устройство. Я не могу определить, на каком устройстве находится мой номер. Можете ли вы подсказать альтернативные способы восстановления доступа? Я единственный пользователь своего телефона, поэтому никто другой не мог зарегистрировать его. Я попыталась запросить код по телефону, получила один звонок из трех, но введенный мной код оказался неверным. Прошу помочь мне вернуть доступ к моему аккаунту!
Reported by GetHuman8434416 on Thursday, June 15, 2023 12:52 AM
In April, my account kept getting banned on WhatsApp. I would request a review each time through WhatsApp, and after they reviewed it, they would unban my account. However, one day when I asked for a review again, I received a message saying, ''We have completed our review and found that this account activity goes against WhatsApp,'' even though there was no unusual activity on my account. After a few months, my account was finally unbanned on June 2nd. Unfortunately, the same issue has recurred in the last few days, and my account has been banned once more with the same message showing up. I am seeking assistance with this ongoing problem.
Reported by GetHuman-aabhasra on Thursday, June 15, 2023 2:29 AM
My account has been flagged due to a violation of the Terms of Service, resulting in my phone number being banned. I am unable to access my account and seek assistance to resolve this issue. It is imperative to review the "Acceptable Use of Our Services" section in the Terms of Service for guidance on appropriate WhatsApp usage. I am looking forward to a resolution to reinstate my important WhatsApp number, +91[redacted]. Thank you for your attention to this matter. Request #[redacted][redacted]
Reported by GetHuman8434609 on Thursday, June 15, 2023 7:27 AM
Dear Sir/Madam, I recently discovered that my WhatsApp account has been banned without any clear reason. I have been a dedicated user of WhatsApp for many years and have always abided by the app's terms of service. Upon trying to log in today, I was surprised to find that my account was inaccessible. I have not received any prior warnings or notifications from WhatsApp about any policy violations. I am deeply frustrated and disheartened by this unexpected action taken against my account. I kindly request a thorough investigation into this matter and the prompt removal of the ban on my account. I want to reaffirm that I have never participated in any activities that would warrant the suspension of my account. Thank you for your attention to this issue. Sincerely, [redacted]
Reported by GetHuman-srinuall on Thursday, June 15, 2023 2:50 PM
I am currently facing an unexpected ban on my WhatsApp account. Despite being a long-time user who has always adhered to the app's terms of service, I was surprised to discover the ban upon attempting to log in today. I have not received any prior warnings or notifications regarding this action, leaving me feeling frustrated and disheartened. I kindly ask for a thorough investigation into this issue and urge the lifting of the ban on my account promptly. Please reach out to me at [redacted] or via phone at [redacted].
Reported by GetHuman8436303 on Thursday, June 15, 2023 7:52 PM
I am surprised to discover that my WhatsApp account has been banned without any explanation. I have been a loyal user of WhatsApp for many years and have always followed the app's terms of service diligently. I was taken aback when I attempted to log in today and was informed about the ban on my account. I have not been notified of any breach of WhatsApp's policies prior to this action. I am feeling frustrated and disheartened by this sudden ban on my account. Please, could you investigate this issue and remove the ban from my account promptly? Email: [redacted] Phone: [redacted]
Reported by GetHuman8436303 on Friday, June 16, 2023 5:48 AM
Hello, I need assistance with recovering my WhatsApp data up until yesterday. My email was not linked to the account. Yesterday, I encountered an issue where a contact number was visible but the contact name was missing. I attempted to update the app, restarted my phone, but the problem persisted. Someone recommended reinstalling the app, so I uninstalled and then reinstalled it. Unfortunately, I did not have the option to restore from a backup, resulting in the loss of my important data. I'm seeking help on how to recover this lost data. Thank you.
Reported by GetHuman-rpbishno on Friday, June 16, 2023 5:54 AM
Recently, my Startime decoder with card number [redacted]8 has been displaying an error message stating that the channel belongs to the Nova bouquet and requires a recharge, even though I recharged it just two weeks ago. I initially suspected a signal issue and adjusted the antenna, but the problem persists. Sometimes it works temporarily before showing the same error message again. I am reaching out in hopes that you can assist me in resolving this issue promptly. Thank you.
Reported by GetHuman8437566 on Friday, June 16, 2023 11:22 AM

Help me with my WhatsApp issue

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