WhatsApp Customer Service Issues

Archive 89

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #89. It includes a selection of 20 issue(s) reported June 7, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello WhatsApp Team, I am Sahil, using WhatsApp with the number [redacted]6. I want to assure you that I respect and agree to all of WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned due to some individuals incorrectly flagging or reporting the messages I share about education, which I consider important and legitimate. I kindly request WhatsApp to reconsider and unbanned my account. This number is essential for me as it is how my friends, family, and clients reach me. The ban has caused significant inconvenience, and I hope for your understanding in resolving this matter. Thank you, Sahil
Reported by GetHuman8416414 on Rabu, 7 Jun 2023 pukul 08.11
Dear WhatsApp Team, I recently purchased a new SIM card, and my first mobile number is +[redacted]92. Upon creating a WhatsApp account with this number, I was surprised to find it banned. Could you please rectify this issue promptly? I just acquired this new number today and would like to use it for my WhatsApp account. I kindly request the prompt unbanning of my account to avoid any further inconvenience. Your immediate attention to this matter would be greatly appreciated. Thank you. Best regards, Jitendra Kushwaha Mobile Number: +[redacted]92
Reported by GetHuman8416392 on Rabu, 7 Jun 2023 pukul 08.41
Hello Whatsapp team, I am Nilesh Chaudhry, reaching out regarding my Whatsapp account under the number [redacted]. Despite my willingness to abide by all of Whatsapp's terms and policies, my account was mistakenly banned. I assure you that I have not engaged in any inappropriate behavior on the platform. I use my account to share important educational messages, but unfortunately, some individuals have incorrectly reported my account, leading to the ban. This has caused a significant inconvenience as it is my official account and crucial for communication with friends, family, and clients. I kindly request that you reconsider and unban my Whatsapp account at the number [redacted]. Your understanding and assistance in resolving this matter are greatly appreciated. Thank you.
Reported by GetHuman8417383 on Rabu, 7 Jun 2023 pukul 16.32
[Name, Ayaan Khan] [Address, DHA Phase 8 Kayaban e Qasam Lane 8, House No. S8] [City, Karachi, State, Sindh, ZIP Code, [redacted]] [Email Address, [redacted]] [Phone Number, +[redacted]42] [Date, June 8, [redacted]] WhatsApp Support Team WhatsApp Inc. [redacted] Castro Street, Suite [redacted]-[redacted] Mountain View, CA [redacted] United States Subject: Reporting a Fake Spam Number Dear WhatsApp Support Team, I hope this message reaches you in good health. I am contacting you regarding a concerning issue with a fake spam number on WhatsApp. As a loyal user, I feel it is important to address this to protect the integrity and safety of the platform. I have encountered a WhatsApp number engaging in spam activities, sending unsolicited messages and scams. The disruptive behavior of this number, [+[redacted]03], is causing disturbance to users. While I acknowledge WhatsApp's efforts in security, this number continues its harmful actions. I urge a thorough investigation, appropriate action, and the enhancement of security measures to prevent future occurrences. I have included screenshots of the spam messages for your review. Thank you for your swift attention to this matter. Feel free to contact me for further assistance. Thank you for ensuring a secure environment for all WhatsApp users. Sincerely, [Ayaan Khan]
Reported by GetHuman8418152 on Rabu, 7 Jun 2023 pukul 21.11
Hello WhatsApp team, Please unban my WhatsApp number. I have not done anything to cause it to be banned. My papers are coming up, and all my important notes are saved on WhatsApp. It is crucial for me. The account is still not active. Please unban my account as it is essential for my work. I have been requesting this since yesterday, but no action has been taken. Kindly unban my account, please. Number: [redacted]8
Reported by GetHuman-aminsule on Khamis, 8 Jun 2023 pukul 01.31
My account was banned due to activity violating the Terms of Service, resulting in the banning of my phone number. It's advised to review the "Acceptable Use of Our Services" section in the Terms of Service to understand proper WhatsApp usage and prohibited activities. For more guidance on responsible WhatsApp use, refer to the Help Center article provided. Remember, WhatsApp upholds its policies as outlined in the Terms of Service. -WhatsApp Support Team
Reported by GetHuman8418887 on Khamis, 8 Jun 2023 pukul 04.54
Hello, I believe my account was mistakenly banned. I have not violated WhatsApp's privacy policies or terms of service. Please respond promptly and reinstate my WhatsApp account. If my account was banned, I kindly request to be informed of the reason for this action. I do not use third-party applications, so please unlock my WhatsApp account. Thank you. Name: Yogesh S. Email: [redacted] WhatsApp: [redacted] Device: OnePlus
Reported by GetHuman8419103 on Khamis, 8 Jun 2023 pukul 08.54
Hello WhatsApp team, I am writing to address the issue with my WhatsApp account. My name is Suraj Maurya, and my WhatsApp number is +[redacted]76. I want to assure you that I always adhere to WhatsApp's policies and guidelines. Unfortunately, my account was banned due to some users wrongly flagging or reporting my account, even though I have been sharing important and educational messages. I kindly request WhatsApp to reconsider and unban my account. This is my official WhatsApp number, and its suspension has caused inconvenience as my friends, family, and clients are unable to reach me. I hope for your understanding and prompt assistance in restoring my number.
Reported by GetHuman8420281 on Khamis, 8 Jun 2023 pukul 18.47
Hello Whatsapp Team, I am in need of assistance. My Whatsapp number has been banned, and I kindly request your help in reactivating it. My number is [redacted][redacted]. I have been utilizing Whatsapp for Foreign Trade business purposes for over 6 years. I assure you that I have not sent any illegal or unsafe messages to my clients. I always comply with all of Whatsapp's rules and regulations, and it is crucial for me to be able to communicate with my clients through this account. Thank you for your anticipated help. Sincerely, Eva
Reported by GetHuman8421084 on Jumaat, 9 Jun 2023 pukul 02.01
Subject: Appeal to Reactivate WhatsApp Account for +[redacted]07 Dear WhatsApp Support Team, I am reaching out to appeal the block on my WhatsApp account. I received a notification about the ban recently, but believe there has been a misunderstanding as I have not knowingly violated any of the terms of service. WhatsApp plays a crucial role in my daily communication with family, friends, and coworkers. The sudden ban has been quite disruptive, and I am eager to have my account reactivated so I can resume my usual interactions. I humbly request a review of my account and would appreciate clarification on the reason for the ban. In the event of an unintentional violation, I sincerely apologize and am committed to adhering to the guidelines moving forward. Kindly reconsider and lift the ban on my account so I can continue using WhatsApp for personal and professional communications. Thank you for your prompt attention to this matter. I anticipate a favorable resolution. Best regards, [Kennedy]
Reported by GetHuman-kennsure on Jumaat, 9 Jun 2023 pukul 05.55
My phone number, +[redacted]74, was recently banned from using WhatsApp unexpectedly. I rely on this platform for my online business, and the ban has significantly impacted my livelihood. I believe the ban may have been due to the way I engage with potential clients by reaching out to them, which might have been misunderstood as unsolicited messages. I acknowledge the importance of respecting others' boundaries and assure you that if the ban is lifted, I will adhere to all guidelines moving forward. I sincerely hope for a resolution to this matter as soon as possible.
Reported by GetHuman-peterojw on Jumaat, 9 Jun 2023 pukul 10.58
Dear Sir/Madam, my WhatsApp account has been banned without reason. I have used WhatsApp for years without violating any terms. Today, upon trying to log in, I discovered my account was banned. I never received any warnings. I am frustrated and disappointed. Please investigate and lift the ban promptly. I assure you I haven't contravened any rules. Thank you, M. Kalyani Email: [redacted] WhatsApp Number: [redacted] Device: vivo1904
Reported by GetHuman-mudekaly on Sabtu, 10 Jun 2023 pukul 05.52
Dear Sir/Madam, I recently discovered that my WhatsApp account has been inexplicably banned. Without any prior warning or indication of policy violation, I was taken aback when attempting to log in today. I have adhered to WhatsApp's terms of service throughout my years of usage and am disheartened by this unforeseen ban. I urge an investigation into this situation and a prompt removal of the ban on my account. I can affirm that I have not partaken in any activities that could result in the account suspension. Thank you for your attention to this matter.
Reported by GetHuman-mudekaly on Sabtu, 10 Jun 2023 pukul 05.56
Hello, I am writing to address the issue of my WhatsApp account being banned. I have used the platform for many years and have always adhered to its terms of service without any violations. To my surprise, upon attempting to log in today, I discovered that my account had been banned without any prior warnings or notifications from WhatsApp. I am greatly upset and frustrated by this action and request that an investigation be conducted promptly to lift the ban on my account. I want to clarify that I have not participated in any activities that would warrant the suspension of my account. Thank you for your attention to this matter. Name: [redacted] Gmail: [redacted] WhatsApp Number: [redacted] Device Name: [redacted]
Reported by GetHuman-mudekaly on Sabtu, 10 Jun 2023 pukul 05.58
Hello, I believe my account was banned by mistake. I have not engaged in any activities that violate WhatsApp's privacy policies or terms of service. I kindly request a prompt response to restore my WhatsApp account. If my account has been banned, I would like to understand the reason for this action. I can confirm that I do not use any third-party apps. Please release my WhatsApp account as soon as possible. This issue keeps recurring, and I request a permanent solution for it as this number is essential to me. I hope the WhatsApp community can assist in resolving this matter. Thank you. - Praveena Email: [redacted] WhatsApp Number: [redacted] Device: Android
Reported by GetHuman8423799 on Sabtu, 10 Jun 2023 pukul 09.03
Hello, I lost my documents, along with my phone and SIM card. I want you to immediately deactivate my number. I was hacked, and I fear someone might access my WhatsApp account, which holds important information about me. The number is [redacted]. Thank you.
Reported by GetHuman8424978 on Sabtu, 10 Jun 2023 pukul 23.11
Hello, I have lost my documents along with my phone and SIM card. I am requesting to deactivate my number immediately as I have been hacked. I am afraid someone might access my WhatsApp account, which contains important information about me. The number in question is [+92 [redacted]].
Reported by GetHuman8424978 on Sabtu, 10 Jun 2023 pukul 23.12
Dear Whatsapp Team, I recently purchased a new SIM card with my first mobile number, +[redacted]57. However, when I tried to create a Whatsapp account using this number, it showed as banned. I kindly request you to unban this account promptly so I can enjoy using Whatsapp. If this issue persists, I may have to take legal action. I appreciate your swift attention to this matter. Sincerely, Manjeet
Reported by GetHuman8425493 on Ahad, 11 Jun 2023 pukul 08.51
Today, 11.06.[redacted], in the WhatsApp application, I received a notification: another user is trying to register with my phone number. I accidentally clicked "OK" instead of "REPORT." After that, my access to WhatsApp disappeared. I deleted and reinstalled the application. It was mentioned that I would receive a call from a HIDDEN NUMBER, although no call blocks are set on my phone (I double-checked). Since then, I have been unable to access WhatsApp for 14 hours. Please investigate who tried to register with my phone number ([redacted]0) and resolve the issue of receiving codes from a hidden number. It is impossible to receive a code in this way.
Reported by GetHuman8425844 on Ahad, 11 Jun 2023 pukul 14.45
Hi, Your account has been flagged due to a violation of our Terms of Service, resulting in the ban of your phone number. We recommend reviewing our Terms of Service, specifically the "Acceptable Use of Our Services" section, to understand the appropriate use of WhatsApp. Remember that WhatsApp enforces its policies according to the Terms of Service. -- WhatsApp Support Team Check out our Help Center! Hi Team, My phone number was mistakenly banned from WhatsApp. Could you please resolve this issue? Thank you.电话+[redacted]05 Request #[redacted][redacted]
Reported by GetHuman-rutvikd on Isnin, 12 Jun 2023 pukul 06.36

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