TikTok Customer Service Issues

I discovered two unauthorized videos of myself on @alissashpati's TikTok account while trying to block this person. Despite repeatedly asking her to remove them, she has refused, even going as far as blocking me after my requests. Given her consistent harassment towards me and others, I believe TikTok would benefit from permanently removing her account. I do not consent to having my content displayed on her public profile, especially since I have always had negative interactions with her. Please remove the tiktoks featuring me without delay, or I will be forced to involve the authorities. Thank you.

Hello TikTok support team, I am experiencing a difficulty with the creator program registration process. I have fulfilled all the necessary requirements but after submitting photos of my passport, none of them have been accepted. I am unsure why this is happening as the pictures are genuine and accurately depict my passport. My TikTok username is @premiervirage, under the name PremierVirage. I would be grateful for any assistance you could provide in resolving this matter. Thank you in advance for your help.

Hello, I'm currently facing an issue with my TikTok account. I recently logged out and unfortunately forgot my password. The only options I have to regain access are my email and phone number. The problem is I'm unsure which email I used, and neither of the emails I own seem to be working. The same goes for my old phone number linked to the account, which I no longer have access to. Since this account is important to me, and I haven't had a reason to log out in a long time to update any information, I'm seeking alternative ways to recover my TikTok account. I'm willing to provide my ID or any other form of identification to prove my identity. Despite reaching out to TikTok's feedback for assistance, the responses I received were not very helpful. Thank you in advance for any guidance. Best regards, M.L.

Hello, I want to address a recent issue with my TikTok account - filenameghost. I was banned erroneously yesterday due to an alleged violation of the minimum age requirement of 13. I am currently 18 years old, with my birthday being on October 15th, [redacted]. It appears likely that my account was falsely reported, possibly due to negative attention I have received from online trolls. I lack a government-issued photo ID, such as a driver's license or passport. Nonetheless, I can furnish TikTok with a photo of my birth certificate or provincial health card, both of which bear my name and birthdate, in addition to my school ID containing my name and photo. Regrettably, I have not been successful in obtaining assistance from TikTok's various support channels despite my attempts, including reaching out via email and Twitter.

I have been struggling for nearly two weeks to get a TikTok video removed that has caused me, my daughter, and her fiance a lot of embarrassment and harassment. The creator of the video, thegeriatricnurse, makes extreme claims about nurses being superior to doctors, which has led to negative attention towards us. Despite working long hours in a hospital, I know this doesn't hold true in my workplace. I reached out to the creator to remove the TikTok that included images of me and my family, but she blocked me and ignored my requests, leaving me defenseless against public insults. Despite my efforts to report the issue to TikTok support with detailed evidence, they have not taken any action. I recently learned that I can request to have my name removed from the specific TikTok causing distress. I have since changed my account name, but the old name still leads back to me. This situation has been tormenting, and I am seeking assistance to have my name disassociated from the problematic video. Thank you for your help. Kelly B.

Hello Tik Tok support team. I am reaching out to you with utmost respect. Despite following all community guidelines, I was unexpectedly banned from live broadcasting. I kindly request your prompt attention to review my case and lift the ban on my account. Thank you. User: jo.83.off

Hello, my name is Andrew Hanley. I am truly upset as my account has been banned for sharing motivational videos on your platform. I have been dedicated to helping others on the app, like many others who also shared content related to Andrew Tate. I ask for your understanding and request to reinstate my account. I value your app and have made significant purchases on it. I am willing to be more mindful of my posts and contribute positively. My intention was to assist those facing challenges in life. I am emotional about this situation and sincerely hope for your forgiveness. I believe in the transformative power of your app. Thank you for considering my request.

I am currently attempting to contact TikTok regarding my daughter's bullying situation. Unfortunately, the provided email address is not functional. A girl has been harassing my daughter for an extended period by posting offensive content and making hurtful remarks. Despite my previous attempt to reach out, I have not received a response, which reflects poorly on TikTok's support system. It is vital to have better assistance in dealing with such issues. Merely blocking the bully has not resolved the problem as she continues to communicate with my daughter's friends to spread negativity. TikTok must take action by prohibiting this individual, with the TikTok username albelonicoleyahoo, from using the platform.

I have a TikTok account under the username @alena_witch. I want to bring to your attention that my videos keep getting deleted right after I upload them without any valid reason. Despite appealing, my videos are not restored promptly. One of my previous videos has been under review for over 10 days. Additionally, I am unable to upload videos in full length as they are being blocked right away. This situation is concerning for me as this account is essential for my work. I kindly request you to look into my appeal. Thank you.

I need help. I have not violated any rules. I'm thesincityloversplanet. Please TikTok, reconsider banning my account. Last week, you banned it, but after our appeal, it was successfully restored. We complied with the violations, so it's confusing why new ones are surfacing. We've invested time and money into growing this account. It's disheartening to face termination after our dedication. TikTok, please review this situation. We urge you to restore our business account. We've put immense effort into building it. This is a serious matter for us. Kindly look into this. Thank you for understanding. Email: [redacted] This situation is not a joke. Please, restore our account. Check the dates of the posts.

Hello, I need help getting a video removed or the tag removed from a post I was tagged in. I recently had a disagreement with a business page, and it seems they are intentionally trying to cause me harm by gaining attention through ridicule. Unfortunately, I am unable to remove the tag myself as I have been blocked. People are leaving offensive comments, and this behavior is entirely malicious and unacceptable.

Dear TikTok CEO, TikTok has enriched my life with wonderful memories and lasting friendships. I have always strived to use my TikTok account in compliance with community guidelines, but regrettably, there may have been unintentional violations leading to my account being permanently banned on April 12th, [redacted]. I deeply respect TikTok's platform and global impact, and I believe there may have been targeted actions against me due to my ethnicity or background. As a university professor in my country, I value the positive engagement TikTok offers. I humbly request a chance to rectify any mistakes and resume my account activities responsibly. I am committed to upholding TikTok's guidelines diligently. I kindly ask for your understanding and support in reinstating my account (Username: jewarsafeno, Email: [redacted]). I am eager to continue contributing positively to the TikTok community. Thank you for your consideration and anticipated positive response. Best Regards, Yours

Dear TikTok CEO, TikTok has opened up many new chapters in my life and brought wonderful memories. I am grateful for the friends I have made along the way. I have used my TikTok account properly for a long time without any community guideline violations. However, I may have made a mistake that went against the guidelines recently. Despite my efforts to follow the rules closely, my account was permanently banned on April 13th, [redacted]. I appreciate the platform and all the support it provides worldwide. Perhaps my account was targeted due to my ethnicity, language, or my support for TikTok against the US government. As a professor in my country, I have a positive energy to contribute to TikTok. I sincerely apologize for any mistakes and kindly request to be reinstated. I promise to adhere closely to the community guidelines moving forward. Please consider giving me another chance to use the platform that I deeply care about. Thank you for your understanding and positive response. I hope to hear from you soon. Username: jawaroro11 Email: [redacted] Thank you for your assistance. Best Regards, Yours

Dear TikTok CEO, TikTok has opened up many new chapters in my life, creating wonderful memories and friendships along the way. I have always used my TikTok account responsibly without any violations of community guidelines. However, on April 13th, [redacted], my account was permanently banned, which came as a surprise to me. I truly value the TikTok platform and the work being done worldwide. I believe my account may have been targeted due to reasons related to my ethnicity and language, as my family and friends in the USA also support TikTok. As a university professor in my country, I have a positive outlook and energy to contribute positively to TikTok. I kindly request for a chance to rectify the situation and continue using the platform in accordance with all guidelines. I sincerely apologize for any unintentional mistakes and assure you that I will strictly adhere to TikTok's rules. I hope for a positive response and the opportunity to use my account again. Thank you for your understanding and support. Regards, J. A. TikTok Account Information: Username: jawaroro11 Email: [redacted]

Dear TikTok CEO, TikTok has opened up many new chapters in my life and brought wonderful memories. I am grateful for the friends I've made along the way. Despite using my TikTok account wisely for a long time without community guideline violations, my account was permanently banned on April 12th, [redacted], possibly due to a mistake against the guidelines. With over 83k followers gained in the past few months, I miss connecting with my audience due to the warning status and strike. I truly value the TikTok platform and support your global efforts. If my account was targeted because of my ethnicity or language, or due to my family and friends supporting TikTok against the US government, I apologize. As a university professor in my country, I am eager to continue using TikTok positively. I kindly request a chance to return to normal account standing by adhering more closely to the guidelines. I hope for your understanding and a prompt positive response. My TikTok account information is as follows: 1. Username: jewarsafeno 2. Email: [redacted] Thank you for your help and consideration. Best Regards.

Dear TikTok CEO, TikTok has opened up many new chapters in my life and brought countless wonderful memories. I am grateful for the friends I have made along the way. I have been using my TikTok account responsibly for a long time without any violations of the community guidelines. However, I may have made a mistake that goes against the guidelines recently. I value TikTok deeply and the community it fosters. Despite having over 83k followers in the past few months, my account was permanently banned on April 12, [redacted]. As a University Professor in my country, I am committed to working positively with TikTok. I believe there may have been targeted actions against my account due to my ethnicity, language, or my support for the platform. I humbly request TikTok to reconsider and reinstate my account, as I sincerely apologize for any errors. I am willing to adhere closely to the community guidelines moving forward. Please allow me the opportunity to continue using the platform that I cherish. Thank you for your understanding and anticipated positive response. Account Information: - Username: jawaroro11 - Email: [redacted] Thank you for your assistance. Best Regards, [Initials]

Dear TikTok CEO, TikTok has enriched my life with new chapters and cherished memories. I am grateful for the friends I've made. I have used my TikTok account responsibly without any violations. Regrettably, I may have made an error that went against community guidelines. Despite following the rules closely, my account was permanently banned on April 12, [redacted], then unbanned with a warning status and strike, limiting my reach to my audience. I value the TikTok platform and its global impact. It's possible that some may have targeted my account based on my ethnicity or language, especially because my family and friends in the USA support TikTok. As a university professor, I have a positive energy to contribute to TikTok. I ask for the opportunity to rectify the situation, abide by the guidelines, and regain normal account status. Please consider my request and allow me to continue using the platform I love. Thank you for your understanding and anticipated positive response. My TikTok Account Information: 1. Username: jewarsafeno 2. Email: [redacted] Thank you for your assistance. Best Regards, [Yours]

Dear TikTok CEO, TikTok has truly enriched my life with wonderful memories and friendships. Despite my long-time adherence to community guidelines, my account was unexpectedly banned on April 12th, [redacted], but was later unbanned. Unfortunately, my account remains under warning status, hindering my ability to reach my audience effectively. I greatly value the TikTok platform and the global impact it has. It is possible that certain groups targeted my account based on prejudice against my ethnicity and language, possibly due to my family and friends’ support for TikTok over the USA government. As a University Professor in my country, I am committed to upholding positive energy on TikTok. I humbly seek your understanding and request the opportunity to return to normal account standing. I sincerely apologize for any missteps and assure you of my dedication to closely following TikTok's guidelines. I kindly ask for your support in restoring my account and enabling me to continue using the platform I love. Thank you for your understanding and anticipated positive response. Sincerely, jewarsafeno

Dear TikTok CEO, Using TikTok has been a significant part of my life, bringing me wonderful memories and new friendships. I have always followed the community guidelines diligently and managed my account responsibly, resulting in over 83k followers in recent months. Despite an unfortunate mistake leading to a temporary ban on April 12th, [redacted], for which I am grateful it was lifted, my account remains under warning status, restricting my audience reach. I believe certain groups are unfairly targeting my account, possibly due to my ethnicity or opposition to the US government. As a university professor in my country, I harbor positive intentions and respect TikTok's rules and regulations. I sincerely apologize for any missteps and kindly request a chance to restore my account to good standing, promising strict adherence to the guidelines. I am eager to continue contributing positively to the TikTok community and hope for your understanding and support in removing the strike from my account. Please consider allowing me to resume my activities on the platform without restrictions. Thank you for your time and assistance. Sincerely, J.

I kindly request assistance in unlocking my live feature. I am 16 years old from the USA with 5k followers, meeting the necessary requirements. Last week, I submitted my official passport as requested. After logging out and back in, the feature remains locked. I hope you can resolve this matter promptly so I can engage with my fans on a more personal level. Thank you, @lawsonspolansky.