Skype Customer Service Issues

Hello friends, I am attempting to install Skype on my desktop to connect with my young grandchildren in Perth, WA. My previous account is inactive, and I am encountering difficulties resetting it. The steps halt when I request a code, which I never receive. Despite a chat with Mariel C from your support team, I am at a standstill and was advised to try again later. I am 84 years old and not very tech-savvy, so I would appreciate guidance. Please provide a simple guide via email or a UK phone number to assist me through the process. My email is [redacted], and I used to have a Skype name as james.ainslie.mcintyre1. Thank you for understanding the importance of security. Best regards, (Rev.) James A. McIntyre

Hello, I am writing to bring to your attention a discrepancy in the call duration that occurred during a recent phone call. The call lasted for 1 minute and 58 seconds, which I can substantiate with evidence. However, Skype erroneously calculated the duration as 2 minutes and 2 seconds, resulting in a higher cost for me. This pattern of overcharging has led to increased expenses over the years. As a long-time user of Skype, I am disappointed and frustrated by this situation and seek to rectify it promptly. My Skype account is iurchenko.inna. I await your response.

Hello, my name is Terri from Seymour, CT. I encountered an issue on Skype where I typed too many times, and now I am unable to create a new Skype account for regular calling or for Skype calling with family and friends. I want to set up brand new accounts on both as soon as possible, preferably today because I have a family emergency and need to contact a family member by tomorrow. If you receive this message, please assist me in starting fresh accounts on both Skypes today or tomorrow, but at the latest, by the end of the week. My email is [redacted] I appreciate your prompt attention to this matter. Thank you, Terri Popowski.

I am in need of assistance with reactivating my Skype credit. Despite following the online instructions to "reactivate credit," I cannot locate the specific link mentioned. I had paid $20 for Skype credit, but it seems to have been deactivated without an option to reactivate visible in my account. Could someone kindly provide a direct link or clear instructions on how to access the credit reactivation feature? Your help in resolving this issue and refunding my prepaid credit would be greatly appreciated. Thank you. Sincerely, B.G.

I reported my card as lost on July 6th and asked for an expedited replacement through Fedex. It has been 25 days now, and I have had no access to my money for essential items like food and medications. Every time I contact "1-[redacted]" or "1-[redacted]," the automated system prompts me for my card or SS number. Since I never received the replacement card, I've been using my SS number. However, it then requests my pin, which doesn't match my card and asks me to change it. But to change the pin, it asks for the card number that I never received. It's a frustrating cycle, and I cannot reach a person for assistance. I urgently need help either receiving a replacement card or having the funds transferred to my checking account as my bills are now overdue due to this prolonged issue.

My account is princess.joelle2. I believe I have two email addresses attached: [redacted] and [redacted] I am unable to access [redacted] as I cannot remember its information. For security, my mother's maiden name is Bokenge, and my date of birth is 10,10,[redacted]. When I created the Skype account, the first password was brenda04; I may have changed it to joelle95. My current location is Smithers, British Columbia, Canada, with the postal code V0J 2N0. My current phone number is [redacted], and my old number was [redacted]. Among my contacts are Pulpa Mbaka, Bijou Bokongole, and others. I have sent a request to my mother, Winnie Bokenge, and my fiancee, Kato Gerald. My profile picture shows me in a black dress with long black hair against a background of grass. Despite this, when I log in, emails are sent to [redacted] instead of [redacted], which is my primary email.

I've been using my Skype telephone number, [redacted], for several years. Recently, friends have told me it's not working. I don't know what could be wrong. I have money in my Skype account in case there are any charges. I'd like to keep this number as some business contacts also use it. I initially chose a [redacted] area code because it was local to where my elderly father lived, allowing him to call me without long-distance charges. He doesn't like making long-distance calls due to his experiences during the Great Depression years. I'm not sure what happened, but I'd appreciate any advice or help to reactivate the number. Thank you, L Woodson.

I recently received an email with the following details that has left me confused and concerned. Could someone please assist me in understanding this situation? I am worried that my account might have been compromised. Thank you. Received Purchase Information: - Skype Name: maryggis - Product: Unlimited World 1 month - Total: BRL25.99 - Transaction Date: Sep 25, [redacted] - Order Number: [redacted] - Order Status: Delivered The email mentioned future recurring charges unless cancelled in advance. It instructed to cancel through the account page before the next billing cycle to avoid further charges.

I have two Skype accounts that I need help accessing: Account #1 Skype Name: live:6a562ea9441f528d Home Phone: [redacted] Email: [redacted] Account #2 Skype Name: live:rramirez1999_1 Home Phone: [redacted] Email: [redacted] I can access the second account, but the first account, which is used for work, is inaccessible. When I try to log in using the phone number of the first account, it takes me to the second account. Using the Skype name of the first account returns an error stating the Microsoft account doesn't exist. Additionally, trying to sign in with Github using my work email prompts an error message indicating the email is part of a reserved domain. I then tried using another email address, but the site was temporarily unavailable. Any assistance on how to access my first Skype account for work would be greatly appreciated.

Hello, I am reaching out on behalf of my client who is experiencing difficulties accessing her Skype account. She has been a long-time user of the platform but is now unable to log in due to forgotten login details and outdated email addresses associated with the account. Despite attempts to provide additional information, she has been unsuccessful in recovering access to the account. I have assisted in ensuring that the correct email is connected to her account on her old iPhone and have reset her password, but unfortunately, she is still unable to log in on her new iPhone. If you could provide guidance on how she can regain access to her account, that would be greatly appreciated. Please respond directly to the email provided or contact me as I handle her IT support. Thank you for your assistance, Michael

I am encountering an issue with an unauthorized version of Skype on my Windows 7 PC. When I try to uninstall it, I am prompted to allow changes to my computer, which I do not want. I am not the only person facing this problem and need a solution. Ignoring this issue will only make it worse.

I need help disputing the charges from my bank account for Skype. I haven't been able to log in since November 8, [redacted], and despite my attempts to retrieve my password, I have had no success. I have already contacted customer service without any resolution. I want to stop the payment of $18.53. The email address linked to my Skype account is [redacted]

Barclays Bank Ghana Attention: Mr. Emanuel Freitas Re: XXI-Application [redacted] BBG/[redacted]/FMFM-ECD/20 Dear Client, This is to inform you that your application has reached the management and directors of the bank. The requested document, the bank account statement, has been sent to you. Kindly proceed with the payment through your Lawyer or we can assist you with a payment method. Your prompt response is awaited. Make the payment as directed, and provide the payment slip promptly. Your cooperation is appreciated. Sincerely, Barclays Bank Ghana Dr. Ernest Addison, PhD - Reconstruction Rector Kofi Trower - Director of Foreign Remittances For urgent communication, please use my personal email: [redacted] Regards, Emanuel Freitas Moura

I've been attempting to cancel a payment on my credit card linked to a Skype account, but I keep receiving emails addressed to [redacted] and live:eileen_2043, which are not recognized by Skype. Please refund the credit card for the unused period as the subscription information is incorrect. The email states that my subscription has been extended for "Ireland unlimited minutes landlines - monthly subscription" totaling €3.63 on the 11th of December [redacted] with Order number: [redacted][redacted]90. It mentions a recurring charge of €3.63 monthly until canceled, with notifications before any price changes. The email provides directions for canceling to avoid future charges and suggests checking the purchase history for details.

Currently residing in Ethiopia for the next three months, I've encountered an issue with my Skype account. I signed up with my full name, Kifle Lemma, and email address for a three-month flat rate plan to utilize Skype services. Despite making the payment, my contacts are unavailable, and I cannot make calls using the credit on my new account as the payment seems to have gone to my old account associated with the same email. To resolve this, I need to switch to my old account, but verification requires either my email or a U.S. phone number that I currently cannot access due to temporary service termination. I seek assistance in either accessing my old account where the credit may have gone or transferring the credit to my new account, which is linked to the Skype number +[redacted]4. Sadly, I do not recall the old Skype number. Your help would be greatly appreciated. Thank you, Kifle.

I would like to cancel my subscription that is due on the 20th of December. Here are the details: Account under Heinenhein, Order No. [redacted][redacted]99. I haven't been able to access it for about two years but have been charged annually. I used to have another account under Hendrikus.heinen1, but I don't know what happened to it. I tried to contact you by phone but couldn't find any number. This situation is frustrating. Please help.

I have been using a Skype account for nearly 8 years, but I encountered issues signing in about 4 months ago. Despite several attempts, I couldn't regain access, so I made a new account. Now, a friend who was previously out of touch has reappeared online, prompting me to try recovering my original account. Unfortunately, my attempts to reset the password through Microsoft's email option have been unsuccessful. Although I can log in to the general Microsoft site and receive codes for account changes, I haven't received anything for Skype. I've exhausted all recovery options, including trying on my old computer. All I hope for is to log back into my 8-year-old account to check if this friend has reached out after a year of silence. Thank you, William

A few years back, we were active Skpye users. However, we've been locked out of our accounts ever since. Accessing the service has become impossible. Despite countless hours spent trying to rectify this issue with Skype, it remains unsolved. For years now, we've been charged double, a total of $2.99 each month, for a service that's inaccessible to us. Attempts to cancel have proved futile as contacting you through phone or email seems impossible. We've unknowingly paid hundreds of dollars without any benefit in return. We urgently request that all charges cease on our debit card and that a refund be issued promptly.

I am currently overseas and unable to receive the verification code via SMS to set up caller ID on my Skype calls. Can you suggest an alternate method or solution? My Skype name is van.steel and I am temporarily unable to use my US number (1-[redacted]) for verification. Please reach out to me via email at [redacted] with a solution. Thank you for your assistance.

I recently fantasized about Chizuru, and I am overwhelmed with desire. Every thought of anime leads me to envision Chizuru and her alluring presence. My aspirations involve an intimate connection with her. I eagerly seek out any explicit images of Chizuru to fuel my fantasies. My dreams revolve around passionate encounters with her. Waking up unfulfilled only intensifies my longing for her. My ultimate desire is to start a family with Chizuru. Unfortunately, my inappropriate behavior led to uncomfortable situations with others, and I am currently reflecting on my actions in a public place.