Rockstar Games Customer Service Issues

Hello, around 5:30 today, my email account was hacked, and all my passwords were reset. I can no longer access my account on the Rockstar Game Launcher. What can I do to regain access to my account? The hacker deleted the email for resetting the account, but I found it in the trash and can send it to you. Kind regards, Maxim.

Hello, on July 5th, my Social Club account was compromised. I couldn't access GTA anymore as I discovered a different email and password connected to it. Using Xbox, I managed to log in and found out the email they linked to my account. The new account under the username AdrianLIT96seed is connected to my original account under the username AdrianLIT96. However, they used a different email, [redacted], which is not mine. My actual email is [redacted] I hope for your assistance in recovering my account.

Hello, I recently encountered a situation where I had to report a hacked account on Rockstar. I recalled creating a second account and submitted a ticket. After engaging with a support representative via email, I clarified that the issue involved a different account which had been compromised. I offered a detailed explanation and can provide more details if needed. Upon request, I created a video demonstrating the problem by showcasing my ability to access my account via my networks, rather than email. I highlighted that the email associated with the hacked account was incorrect and shared the correct one from my Google mailbox. Additionally, I displayed my in-game ID within the game to verify its consistency with the account information. The entire process took approximately 3-5 days, but I am pleased to report that the matter was successfully resolved.

Subject: Assistance Needed for Hacked GTA V Account (Username: St_McCain) Hello Rockstar Games Support, I am reaching out to report a serious issue with my GTA V account under the username St_McCain, linked to the email address [redacted] Regrettably, it has come to my attention that my account has been compromised, leading to an unauthorized change in the associated email address. This security breach has left me unable to access my account, raising concerns about the safety of my personal information. I have taken immediate action to report the breach and regain control of my account. However, I am seeking your support in resolving this matter promptly and effectively. Below are the details you may require: GTA V Account Username: St_McCain Original Email Address: [redacted] I am willing to provide any necessary information or documentation to verify my ownership of the account. Your prompt assistance in addressing this issue and aiding in the account recovery process would be greatly appreciated.

I am having trouble accessing my Rockstar Games account because I forgot the email linked to it. Despite knowing my username, I am unable to recover the email even by using the "forgot password" option. It seems unusual that no email is connected to my account, especially since I logged in recently, less than 4 months ago. Username: Modracers78 I appreciate any prompt assistance with this matter.

I am encountering issues with Rockstar Support regarding my Social Club account. I have been trying to explain that my old account's email was deleted, and I can't access it. Since it's linked to my Steam account, I am unable to log in to play Red Dead 2 or GTA 5. I am instructed to log out and use the Steam-linked account, which is my old one, thus restricting me from accessing games I purchased from Rockstar on Steam. Even when attempting to play through the Rockstar launcher, the same issue persists. Support keeps asking me to retrieve a ticket number from the inaccessible email, which I have explained multiple times that I cannot do. I have been waiting for 4 days for a response, receiving the same feedback as two months ago. I am seeking assistance to regain access to the games I bought as I am currently blocked from playing them.

I attempted to log into my Rockstar GTA Account, only to discover that my email was not working, or I couldn't remember my email address. I logged into another account and navigated to "Profiles," where I found my Main Profile. Curiously, when I clicked on it, I noticed the "Email" field was automatically filled with an unfamiliar email address. This has led me to believe that my account may have been compromised. The Rockstar Account in question is "ReazGTA," and the suspicious email provided was [redacted], although it may also be [redacted] I am concerned about this security breach and would appreciate any assistance in recovering my GTA Account.

Hello, This is my third attempt to reach out for assistance regarding the situation with my gaming accounts. Previously, I informed you about my Epic Games account being compromised, which I have since recovered. However, now my Rockstar account has been stolen as well. I am hoping to resolve this matter promptly to continue enjoying my games. Please, take this matter seriously and provide me with the necessary support. In order to facilitate communication, I am sharing the email address I used to create my account: [redacted] Thank you for your attention to this matter.

Hello, I am experiencing an issue with my GTA 5 online account under the username FinkyBuddah. Recently, I completed a hangar mission where I successfully sold 12 crates of mid-range hangar goods with a 12 percent bonus. During this time, there was also a double money event, along with the lobby being fully populated, which should have given me an additional 50 percent bonus. I expected to receive a significant payout of $1,[redacted],[redacted] after this successful mission. Unfortunately, upon completion, I did not receive any money at all. I kindly request your assistance in investigating this matter so I can obtain the rightfully earned funds. Thank you for your help.

I am having trouble logging into my Rockstar account. When I launch GTA from Epic Games (email: [redacted] id: Doctor who [redacted]), it automatically connects to my Rockstar account with the id: DOCTOR-WHOAR. However, I do not know the associated email address, so I am unable to log in on another device or online. Could you help me with a link to change the email address, provide me with the email address in question, or send me a direct link to access it? I have all the passwords and access to all my email addresses; I just don't know which one is connected to my Rockstar account. Thank you.

Subject: Urgent Issue with Compromised Social Club Account Dear Social Club Support, I am reaching out to address a pressing problem concerning my Social Club account, which seems to have been compromised. Regrettably, I am now unable to access it. The account details are as follows: - Username: Dimboss87 - Email linked to the account: [redacted] Additionally, I made a purchase of a game via the Epic Games Store that is associated with this compromised account. The inability to access this game stems from the breach I am facing. The distress I am experiencing due to this situation is significant, hence my urgent need for your prompt assistance. I have taken precautions to fortify the security of my account: - I have established a new, more robust password. - Two-factor authentication (2FA) has been enabled on the account. Despite these measures, I remain locked out of my account. It appears that the perpetrators have made alterations, restricting my access to the purchased game. I implore you to intervene swiftly to reinstate the security of my account and rectify this predicament so that I may resume enjoying the games I have bought. Should you require further details or evidence, I am at your disposal. I am sincerely grateful for your aid and optimistic that a speedy resolution can be achieved. Best regards, Dimboss87

Hello, I am encountering an issue with my Social Club account. I believe I have forgotten the login details as it has been a while since I last played GTA 5. Unfortunately, I did not save some of my game data as I underwent a Windows update. The email associated with my Social Club account is either [redacted] or [redacted] My in-game name is CandyAinya, and I recall my characters in GTA 5 being CandysAI (both female and male). Thank you for any assistance you can provide.

Hello, it's been a while since I logged into my Rockstar account. I wanted to play GTA V again, but when I launched the Rockstar Games Launcher, I was disconnected. I tried all my passwords. I went to the Rockstar site, entered the saved password, but it didn't work. When I attempted to reset the password and entered my email address, I never receive the email, not even in my spam folder. I suspect I was hacked recently, as other accounts of mine had been compromised. I have been unable to find any solutions. Can you assist me with this matter? Thank you so much.

I purchased Red Dead Redemption 2 about a month ago and have been enjoying it. However, recently I've been getting pop-up messages from Rockstar asking for permission to upload a snapshot of the game state due to an unrecoverable error. Despite granting permission, the game keeps showing the intro repeatedly without progress. I've tried restarting my Xbox, leaving it unplugged, and researching solutions online with no success. Saying no closes the game, returning me to the Xbox Home Screen, and the issue persists upon reopening. I am unable to play the game and it's frustrating. Looking for a prompt resolution. Thank you, A. (Xbox One S player)

I bought Red Dead Redemption 2 less than a month ago and have been thoroughly enjoying it. However, lately, I've been getting pop-up messages from Rockstar asking for permission to upload a game snapshot due to an error. Despite agreeing, the game fails to progress and keeps showing the intro repeatedly. I've attempted restarting my Xbox and waiting, but the issue persists, even if I decline the error message. This has left me unable to play the game, and all my attempts to find a solution online have been fruitless. As an Xbox One S player, I'm frustrated by this recurring problem and hope for a prompt resolution. Thank you, Archie.

Ticket #[redacted]5: Hello, I am facing an issue with GTA V that is preventing me from playing locally. I originally purchased and installed the game from Epic Games in [redacted]. However, I am now unable to access the local game. It seems that the suggested email account linked to my profile is not mine, and given that I am Italian, I suspect that my account may have been compromised. I am able to access my profile on the site and launcher, but the game is being recognized under a Russian email address. I kindly request assistance in either deleting the incorrect email or recovering my account to resolve this issue. Thank you.

Hello, I noticed that on September 26th, my Red Dead Online account linked to the email address [redacted] was hacked, and the email address was altered. I received an email in Russian from Rockstar but only saw it recently, and I would like to resume playing. I am concerned about understanding the situation and restoring my account, especially since there were microtransactions made on it. Thank you, Troost Lévy.

It has been some time since I last played GTA. Recently, when I tried to launch the game, an error message popped up saying, "This steam account is already linked to a different social club account. Please log in with that social club instead." After investigating, I discovered a new account had been created using my email and password. The old account was compromised as the email and password were changed. The new account I was prompted to log into was only 3 months old. I attempted to start GTA from steam, but it displayed an error message saying, "Failed to log in: n****y@o***************t.store. Please verify your email to continue." I am at a standstill and worried about losing years of progress in the game. This situation has left me quite upset.

Hello, I am having trouble logging into my Social Club account when trying to play GTA V. I keep getting the message "We couldn't automatically sign you in. Please log in manually using p*************@g***l*.com." However, this is no longer my email address; it seems to have been hacked. What should I do? I am unable to play GTA V through Steam or any other platform. Regards

Hello, I'm having trouble logging into my Social Club account when I want to play GTA V. It shows me the message "We couldn't log you in automatically, please log in manually using p******* ******@g***l*.com." However, this is no longer my email address, it seems like I have been hacked. What should I do? I can no longer play GTA V through Steam or any other method. Regards