Rockstar Games Customer Service Issues

My Rockstar Social Club account has been hacked. My username is samperikitin, and my email is [redacted] The hacker changed the email on the samperikitin account to a different one and created a new account, samerikitindisi, using my email. The original account, linked to Epic Games Store, has GTA V and Red Dead Redemption 2. I have the transaction IDs. Please assist me as I am unable to access these games. I would like to regain control of my original account with the username samperikitin and email [redacted] Thank you.

I used to play GTA V and wanted to reconnect after a long break, but Epic Games says my account is linked to an unknown email ending in .online, not mine. I suspect my account has been hacked, as I don't recognize this email. The username on the account is FlameSkyZ, but it might have been changed. I'm unsure when the account was compromised. I need help recovering it as I had made a lot of progress. Best regards!

Hello, I am experiencing difficulty accessing my Social Club account. I recently purchased GTA V from Epic Games, and upon trying to launch the game, I am prompted to log in to Social Club using an unfamiliar email address. It seems like my account may have been compromised as the displayed email address is not mine. As a result, I am unable to enjoy my games. My in-game name is "scarfacedughett." I would appreciate any assistance you can provide in recovering my account. Thank you.

My account SusoMakiaveli has been compromised. On April 24, [redacted], at 8:25:38 PM, I purchased the GTA V Standard Version using the original key XKZJ-MDXU-JY5P-RGKA. The hacker changed my primary email from [redacted] to [redacted], seemingly from Rockstar China. They also created a new account using my email address to hinder my recovery process. The hacker now controls my account under the name freeSusoMakiavel. I urgently need assistance to regain access to my account. Thank you in advance for your prompt response.

Today when I tried to play GTA V on Steam, I was prompted to choose between launching the story mode or playing online. Opting for online mode led to the Rockstar launcher popping up with a message saying, "We couldn't sign you in automatically, please login manually using" followed by an unknown email address I've never seen before. I suspect my account has been hacked, and I am now trying to recover it as I have invested a significant amount of time and money into it. I did not receive any emails notifying me of changes to my account. Can I please receive assistance with this matter?

Hello Rockstar admins, I am having trouble accessing my account because I lost the email associated with it ([redacted]). This makes it impossible for me to reset my password that I can't remember. Up until now, I didn't face any issues because Steam automatically logged into my linked Rockstar account. However, today there was an error and I'm being prompted to manually log in. Please assist me in resolving this issue as GTA 5 is a fantastic game, and not being able to play it is disheartening. If you need to contact me, please reach out to me at [redacted] Thank you and have a great day.

Hello, I would like to reconnect to my Social Club account, Thideur_V. I have already tried all my passwords and emails, and nothing worked, not even my notes from my notebook. When I click on "Forgot password," they don't send me the email to change it. I have a total of 3 accounts, one for PS3, one for PS4, and the one I want to recover here on PC. So, I would like to know if there is a way for me to recover it or if it's not possible, to get information on which email address it's connected to because before I used my parents' email. This way, I will know if I can use that email or if I need to create a new account. I won't hide from you that the game is becoming more challenging to connect with each new account, which is why I would like to retrieve my saved data. Thank you sincerely.

I believe my account has been compromised. I purchased GTA 5 in [redacted] and haven't played for a year. I recently tried to log in and discovered issues. After resetting my password, I encountered errors mentioning "cohereant" and my account name. The Rockstar launcher indicated I hadn't bought GTA 5. When my friends checked my Social Club status, they noticed my nationality had changed, and additional games were in my library despite only owning GTA 5. I need help recovering my account data.

Hello, I played GTA 5, and after reinstalling Windows, I tried to log into my Social Club account. Unfortunately, it said that my email and password were incorrect, even though I was certain they were correct. I attempted a password reset, but I didn't receive an email for approximately two weeks. As a last resort, I created a new Social Club account using the same email to verify if my old account had been deleted, and it allowed me to create a new one. I suspect my original account may have been deleted. I would appreciate any assistance in recovering it. Thank you.

Dear Rockstar team, It has been a while since I played GTAV on Steam and recently re-downloaded it. However, the game is not automatically signing into my account and is prompting me to log in manually. Unfortunately, I am unable to recover the password as the email associated with my account, [redacted], is inaccessible to me. My Steam login name is Ernestas_Snow, and I have used the following nicknames in the past: - Wolfernis_GaMeInG - twitch.com/Wolfernis_GaMeInG - Wolfernis - Crixus - Z-Snow - Nert-tronix - Black Wolf - don't hump my feet - don't hunk my feet - don't dog my Wolfs My Steam account is the only evidence that I am the owner of the [redacted] account on Rockstar. I am inquiring if it is possible for you to update the login information for the account [redacted] to [redacted]

Good morning, I made an error during the email verification process for an account named "awfulAvix48pot" created in July [redacted] with my email, [redacted] However, this is not my account; my actual account is named "Avix48" but I am unable to recall the login details. I kindly request assistance in recovering my credentials to access my "Avix48" account as it contains two purchased games, Red Dead Redemption 2 and GTA V. I eagerly await your response. Have a pleasant day.

I attempted to transfer my character to the updated GTA Online for Xbox Series X. Unfortunately, when I transferred my level [redacted] character, I was not given the option to continue with that progress. Instead, I had to start from the beginning. I am upset as I have spent a lot of time leveling up this character since the Xbox One. I would like my level [redacted] character and all my progress restored due to the investment I have made in this character and game. Xbox gamertag: DustiestGolf740.

Good evening. I no longer have access to the email I used to register the GTA V PC version. I can't remember the password to access the Rockstar Social Club. After reinstalling the game, I created a new login with a different email, but it says the code is already in use. The email I used before was [redacted] The product code is LDF3-8GDT-M2GW-E9J7. How can I resolve this issue and play again? Thank you.

I think my Rockstar account tied to my Epic Games account (where I have GTAV) was possibly hacked and altered. The email linked to it should be [redacted] Yet, when reviewing my emails, I found one with many foreign characters, suggesting that the account email was changed from [redacted] to [redacted] This suspicion was confirmed when Rockstar Games did not recognize [redacted] as the associated email.

I believe my Rockstar account may have been compromised. When attempting to log in, my password was not accepted. After using the "Forgot My Password" option and updating it, my account name changed inexplicably to include "79" at the end. Checking my Social Club account, I noticed my game data was missing, even though I had spent significant time playing RD2 and GTA Online. I own legitimate copies of GTAV and RD2 Ultimate Edition from Epic Games and Rockstar Games, respectively. Despite having the game files on my PC, I receive an error message indicating that my account does not own the game. When logging in, I consistently receive the message: "The email address and password combination entered do not match any account." I would like to fully recover my account if possible.

My username is "blu_curacao" and I owned both GTA V and Red Dead Redemption 2. Originally linked to my email s***@gmail.com, when I logged in, the username showed as "paleblu_curacao." Unfortunately, the account was hacked, and the hacker changed the email, preventing my access. The hacker created a new account mirroring mine with a similar name and profile picture. I had to use the password reset to uncover this. When launching Rockstar's Social Club, it indicated I didn't own the games, even though "blu_curacao" had played them just a month prior. Confused, I realized I wasn't logged into my original account. I took screenshots for reference.

My original account was hacked, my email and password were changed, and my personal information was transferred to a fake account I never created. My original account is C4ro_T0rr3s, and all my data was moved to a fake account called C4ro_T0rr3sfrien. My original Rockstar account was linked to Epic Games, where I bought GTA V, but now I can't access my account because someone else has taken away all my permissions and my identity from my own Rockstar account. I know my previous email, name, and password from my original account.

Hello, I need assistance with recovering my email account as I have lost access to it due to losing my phone with the double authenticator for the Google account. My previous email address is [redacted] which is linked to my Rockstar account for Epic Games GTA V. I am hoping to recover this account and have it transferred to [redacted] Thank you, lolkoko

Hello, my brother and I purchased Grand Theft Auto V a while back and had it installed on our computer. Since then, the computer broke. I recently found the game and wanted to play it again, so I reinstalled all 7 CDs. However, when I try to launch the game, I receive an error message saying the installation is incomplete due to Social Club failing to load. It instructs me to reinstall the latest version of Social Club. The support page asks for the game's redeem code, but this code was already used during the initial installation and we no longer remember the associated Social Club account or email. Can you assist in helping me locate the account so I can enjoy the game once more?

Hello, I recently downloaded GTA V from Epic Games and then downloaded the Rockstar Games launcher. Unfortunately, I am unable to access my old GTA V account because the email linked between Epic Games and Rockstar is not my address. It seems that someone has stolen my Rockstar account and changed my personal information. I am wondering if I now have to purchase the game again or if it's possible, by providing proof of my ownership of GTA V on my Epic Games account, to reset the Rockstar account associated with the game I purchased. Thank you for your assistance.