Rockstar Games Customer Service Issues

I encounter difficulty while attempting to launch online mode, often receiving error codes "0x[redacted]0" and "0x[redacted]4". This causes frequent crashes during gameplay, impacting the overall experience. Despite trying various troubleshooting steps like clearing the Xbox cache and checking connectivity, the issue persists. I purchased Xbox Live primarily for RDO and it's frustrating to encounter these interruptions. I hope to resolve this to enjoy uninterrupted gaming sessions online.

I am experiencing frequent crashes in my online game when entering lobbies, often ending with disconnections during gameplay. The error codes "0x[redacted]0" and "0x[redacted]4" keep appearing. I have attempted various troubleshooting steps such as console restarts, cache clearing, disc reinstallation, and internet speed tests. I am disappointed with the service I am receiving from Rockstar as a loyal fan since the days of red dead revolver. I have even purchased an Xbox account specifically for this game. Any assistance would be greatly appreciated. Details: Gamertag: Fastclover32949 Email: [redacted] Phone: ([redacted])-[redacted]

Last week, while playing GTA V online, I noticed a promotion offering double money for purchases of Megalodon or Whale Shark cards. Excited, I bought four $50 Xbox cards - two for GTA and two for Fortnite. After adding the first $[redacted] to my account, I immediately purchased a Megalodon shark card. However, upon returning to the game, the money wasn't there, so I patiently waited for the additional money promised within 72 hours. Unfortunately, even after a week, the money didn't appear. I decided to add the other two $50 cards to my account, purchasing another Megalodon shark card, but the funds still didn't show up after waiting for the 72-hour period to pass. Concerned and hesitant to spend another $[redacted], I'm reaching out here for assistance, hoping to resolve this issue promptly.

I am experiencing issues with the authenticator and Social Club for the RDR2 Companion App. When trying to sign in, I keep getting incorrect verification codes with error code #0.[redacted].4. Additionally, I am unable to authenticate with Xbox Live to log in to the Companion App, receiving error code #0.[redacted].6. I have tried for four hours, uninstalling and reinstalling the app, but to no avail. I have all my login information but still can't access my account. I have submitted a support ticket, but the expected 24-hour response time is too long, and I fear it may not even solve the issue. I just want to fix this problem quickly so I can enjoy the app's features like getting a cute raccoon hat and tracking my progress, especially since I currently don't have an internet connection for my Xbox.

I have already reached out to you regarding my sudden inability to access online poker in RDR2. I have been playing online poker on both of my accounts ever since it was first released. However, recently one of my accounts lost access, followed by the other one after playing an online story mission yesterday. I chatted with a "Rockstar Expert" named Felipe G. from GetHuman, who seemed baffled by the issue. He assured me that someone from Rockstar would contact me to assist, but I have not heard back from anyone at Rockstar since the initial request ticket. Even following their suggestion to clear my cache did not resolve the problem. Could you possibly connect me with another expert who might be able to provide assistance?

I seem to have lost access to my Rockstar account under StopIIFelix on Xbox One S. I am unable to log in and have lost all contact with my account. I would like to have the account transferred to my new Xbox account, ItsIIFX. My progress in GTA was significant, and I have not played since November. This is not a modded account, as I started it in July on Xbox One originally.

My account has been compromised, and I am unable to recover it through the standard ticket submission process. I have detailed information about both the original and the unauthorized account credentials, except for the password, of course. Here are screenshots of the emails I received on March 31: First email - [redacted] Second email - [redacted] It is evident that the hacker changed my password, username, and email address in that order. Despite trying to reset my password using my original email, I am unsuccessful as it is no longer linked to the account. I can confirm that I have not shared my login details with anyone, and I have not actively used this account for the past year. Interestingly, my previous username still shows in the system. When I submitted a ticket using my account name (without being prompted for the password), my profile picture was displayed alongside it. Thank you.

While completing missions with my friends, the final cinematic glitched with the car doors constantly falling off and reappearing. Unfortunately, my game crashed, and upon trying to rejoin, I found out I had been suspended for a month. This suspension seems to have stemmed from a prior incident where a modder injected money into the game, causing my account balance to increase considerably. It's frustrating to be penalized for the actions of others who engage in unfair practices.

Dear Rockstar Games, I am a devoted fan of the Grand Theft Auto series and your other games — I just want to express my huge appreciation for all the amazing work you've done. Your games have been truly fantastic! I love and support you, but lately, Grand Theft Auto V and Online have started feeling a bit stale (no offense intended, just speaking on behalf of the fans). We're eagerly awaiting news on Grand Theft Auto VI. It's been over five years since the release of Gta V, and we haven't seen a trailer for the new game yet. We hope that the next installment will bring something fresh. If you are considering a setting in an eastern country like Tokyo, Japan, please avoid using Chinese or Japanese locations. We're hoping for upgraded graphics and more customization options in the next game. We understand that you probably receive a ton of messages about Gta VI, and we're sorry to add to the pile. We just wanted to share our excitement and anticipation for the next chapter in the Grand Theft Auto series. We're not as invested in the Red Dead Redemption series and are looking forward to new urban settings, vehicles, and features. Thank you for taking the time to read this email. Best regards, Aadit Bishwas (A fan from India)

Hello, I am reaching out about a concerning weather issue I've been experiencing in GTAV for the past three years. In the game, it consistently rains 9 out of the 12 in-game hours, with cloudy weather the rest of the time. This predictability has led to my frustration levels rising. I have invested over $[redacted].00 in shark cards, but the ongoing weather problem has made the game unenjoyable for me. I have made attempts to have this issue resolved without success. If the weather script is not fixed, I regret to say that I will have to stop playing GTAV and refrain from purchasing any more shark cards. I believe that Rockstar Games can address this issue, but if it continues to persist, I may have to find a different game to enjoy. I hope for a resolution and appreciate any assistance you can provide regarding this matter. Thank you, FLYNG TIGER

I'm encountering an issue when trying to log in to GTA V online. An error message pops up stating: "unable to connect to Rockstar game services. Please check your network connection and visit www.rockstargames.com/support for details on outages and maintenance schedules. Please try again later." Despite ensuring my network connection is stable and confirming that the servers are operational on the provided website, I'm still unable to access GTA online. I've attempted troubleshooting by restarting my console, closing other applications, and freeing up storage space, but the problem persists.

During a heist with my friends, specifically the prison break one, which took about 8 tries, I used my armored Kuruma that I spent approximately 1.6 million on. After completing the heist, I couldn't find my car in my garage. I even tried calling Mors Mutual Insurance and my mechanic, but it was nowhere to be found. I switched sessions and even went back to story mode hoping it would reappear, but it didn't. I have the funds to buy another one, but I don't think it's fair that I have to. I invested a lot of time and money into customizing the car's performance, and I'm extremely disappointed by what happened. I tried reporting the issue on the Social Club website, but it kept giving me a "Please fit the format requested" error for the date. I believe I purchased the car just two days ago on 06/02/19.

During the mission "Exit Pursued by a Bruised Ego," there is a cinematic travel sequence where Arthur and Hosea ride their horses into the woods. However, whenever I attempt to complete this mission, regardless of reinstalling and troubleshooting or ensuring all patches are correctly installed, the characters freeze in the cinematic once they reach the forest. This bug makes the mission unplayable and leaves the character unresponsive to controls. I am eager to progress through the story in the Digital Deluxe Edition I purchased for the game. I hope this issue can be addressed promptly to allow me to continue playing the game I invested in. If possible, receiving some Gold Bars for Red Dead Online would be appreciated as a temporary solution while the bug is being resolved. I adore this game and would like to fully experience it without further setbacks. Your assistance in fixing this issue and providing compensation would be greatly valued.

I created a GTAV account on PS3, then got a PS4 but couldn't access the old account. Started new games on PS4. Recently, managed to sign in to the old PS3 account on PS4. Want to transfer the progress from the PS3 account to the PS4 account. Currently, I switch accounts to play and share with a friend. Hoping to merge the progress to avoid conflicts. If not possible, jokingly considering asserting dominance over the account from my friend.

Hello, My friends and I recently got back into playing GTA, and to kickstart our gameplay, we purchased some shark cards. I used these funds to buy Pegasus vehicles, including the Yacht, for us to enjoy our time in the game. Due to changes in our gaming group, I decided to sell some of the vehicles to recoup some money. After reading on Reddit about selling Pegasus vehicles through the hangar workshop, I invested in another $20 shark card to cover potential costs. Unfortunately, I couldn't sell any of the aircraft as expected. I understand that outcomes may vary, and there are no guarantees, but I wanted to reach out to see if there's any assistance available. I don't expect a refund for the vehicles but hope for some reimbursement in the in-game currency I lost due to the unsuccessful sale attempt. Thank you for your attention. Brandon

I accidentally replaced my fully upgraded oppressor MK 2 in my new garage on GTA V. It had expensive upgrades like missiles and a custom paint job. I'm a dedicated player and losing it has been a big blow. Is there any way to recover the vehicle or get reimbursed for it? I didn't receive any warning about losing it when I made the switch.

Hello, I hope you're well. I'm experiencing ongoing issues with my game. The problem at hand is that my game was hacked on June 9, [redacted], leading to a ban from GTA Online. My username is gerritsimone, and I play on PC. I am concerned about potentially losing all my progress, as I don't believe it is fair to be banned for actions I did not commit. I kindly request information on the next steps. Thank you and have a great day.

Every time I play a game from Rockstar, like GTA, I am always stuck on the loading screen. The most frustrating part is having to play the prologue every time I log on, instead of going straight to online mode. These issues make me hesitant to purchase more Rockstar games, which is disappointing because they are one of my favorite gaming companies. It is also frustrating that there is no tech support contact number available that genuinely cares to assist their customers.

While playing Grand Theft Auto 5 with my friend, we were engaged in the import-export business. We were about to make money by selling two top-range cars - a Mamba and a Progen Tyrus. However, during the mission, there was a long loading time, and suddenly the CEO cancelled the mission. When I returned to the import-export warehouse, the two top-range cars were missing. This situation has left me frustrated. I play on Xbox, and my username is Treklan.

Hello! I'm Nik Delević. About a year or a year and a half back, I was playing GTA 5 on my PS4. I had accumulated a significant amount of money and my rank hovered around [redacted]-[redacted], give or take. When I checked my progress on the Social Club website, I noticed that everything was gone. I had trouble signing into my account previously due to a hack that changed all my details. I can provide images as proof if needed. On PS4, my username was niksa[redacted], and I owned a large sum of money and nearly all items. I'd greatly appreciate it if you could assist in restoring my progress. Thank you and have a great day.