Instagram Customer Service Issues

My Instagram account has been compromised, and even my email was hacked when I tried to reset it. Unfortunately, I can't recall the password for the backup email connected to the hacked one. While creating a new account is an option, I have crucial contacts and valuable messages on the current one that I want to keep. I have the password for my Instagram; all I need is to be able to update the email associated with the account.

Hello there, I am the owner of the Instagram account @fergadelicious. My account has been compromised as the password, email, and phone number were changed, leaving me locked out. The linked Facebook account has also been disabled by the hacker. The individual responsible confessed to hacking my account after I messaged them from my personal account @naomirubyb on @fergadelicious. Despite my attempts, Instagram has not responded to my situation. I am seeking assistance to regain access to my account. Thank you.

I recently blocked a user on Instagram, and I noticed their account name appeared in my blocked users list. However, on April 21st, the name disappeared and I am unable to find the user even when searching with a friend's account. I am unsure if the account was deleted or temporarily disabled. Additionally, I am curious if a blocked user's "like" on posts will still be visible to their followers. For instance, I blocked a user named Bettybob who followed Susanlee. Although Susanlee's account no longer shows Bettybob as a follower, when looking at likes on her photos, there are only 5 names listed out of the 6 likes. Could this missing like be from Bettybob before deactivating their account? Any clarification would be appreciated. Thank you.

On April 28, [redacted], my account was hacked, and when I discovered it on April 29, [redacted], my username had been changed to 'gardredalsargas', although my photos remained. Upon investigating, I found deleted emails from Instagram in my mailbox notifying me that my phone number was removed, my email was changed from '[redacted]' to '[redacted]', and my name and username were altered as a result of hacking into my email account. I reported the issue, but now the account, presumably under 'gardredalargas', is suspended, and I cannot access it because all my details have been modified. I have tried submitting picture verification via email, but have not received a response. I need Instagram's assistance to regain access to my account, as it is no longer under my control. I would appreciate any help or guidance, as I have not received any assistance so far. Thank you.

Hello, I am reaching out because my Instagram account, @nobodyknowsme93, has been deactivated unexpectedly. I believe it was done erroneously as my photos do not contain explicit content, nudity, or promote illegal activities. My account was connected to my Facebook profile Giuseppe Minoia, my Mgcreative page, and my email [redacted] The only images that might be misunderstood are from photo shoots with photographer @alisson_marks. I would appreciate guidance on how to restore my profile, as I am puzzled why it was blocked possibly due to malicious reports. Instagram is a platform to showcase talents and creativity, which I have always done tastefully. Looking forward to hearing from you soon, Minoia Giuseppe.

Hello, I am reaching out because my Instagram account, @nobodyknowsme93, has been deactivated under circumstances that I believe are unjust. I am not in violation of any of Instagram's guidelines as I did not post any explicit or inappropriate content. My account is connected to my Facebook profile under Giuseppe Minoia, the Mgcreative page, and my email [redacted] The photos in question are from professional photoshoots, some of which were taken by the photographer @alisson_marks. I am puzzled as to why my account was suspended due to potentially malicious reports from individuals trying to harm my reputation. Instagram is a platform where I showcase my talents and creativity, which I have always done tastefully. I often collaborate with photographers and share those images. I am eagerly awaiting guidance on how to resolve this issue promptly. Thank you, Giuseppe M.

Hello, I am reaching out regarding the deactivation of my Instagram profile, @nobodyknowsme93, which I believe was done unjustly. I do not recall violating any of Instagram's guidelines by posting explicit content or inducing illegal activities in any way. My account was associated with my Facebook profile, Giuseppe Minoia, and the Mgcreative page. The images on my profile mainly consist of photography services and content from photographer @alisson_marks. I would appreciate guidance on the steps to take to recover my account promptly. I am puzzled as to why my account was suspended possibly due to false reports aimed at harming my reputation and work. Instagram is a platform for showcasing talent and creativity, which I have always adhered to without sharing vulgar or pornographic material. I frequently collaborate with photographers and share our work through images. I am eagerly awaiting your response. Thank you, Minoia Giuseppe.

Ciao, sto incontrando un problema con l'accesso a Instagram perché ho dimenticato la password. Solitamente ero sempre connesso sull'iphone 7 e non dovevo fare il login frequentemente. Ora che provo ad accedere con il mio nuovo cellulare non ricordo la password. L'email associata a Instagram è ([redacted]). Tuttavia, questa email non è più attiva. Vorrei gentilmente chiedere assistenza per recuperare l'accesso al mio account. Grazie mille.

Hello, I am reaching out for assistance as my Instagram profile, @nobodyknowsme93, has been deactivated unexpectedly. I believe that my account may have violated some of Instagram's rules. I can assure you that my photos do not contain explicit content, nudity, or promote illegal activities. My account was associated with my Facebook profile, Giuseppe Minoia, and the Mgcreative page. The images that might be misconstrued are from a photoshoot by the photographer @alisson_marks. I am eager to know the steps to take to recover my profile promptly. It is disconcerting that my account could be blocked due to reports from individuals attempting to tarnish my reputation and work. Instagram serves as a platform to showcase talents and share personal experiences, and I have always done so without crossing into inappropriate or pornographic content. I frequently collaborated with photographers and shared the resulting photos. I eagerly await your prompt response. Thank you, Minoia Giuseppe.

I am seeking guidance on accessing Instagram data for academic research purposes. Previously, I utilized PicoDash, which is no longer functional due to Instagram's recent changes. I am an Arizona State University professor interested in exploring alternative options for data access. Any assistance in connecting with the right individuals for this matter would be greatly appreciated. Thank you, LJ Thornton

I received an email from Instagram last night informing me that my password had been changed. The message asked me to click a link if I had not made the change. Unfortunately, I found myself unable to access my account as someone had apparently taken control and altered my password. My original username was mr_d_6931, but now it appears to be in the hands of someone with the username dorian_6150_shad. I urge Instagram to delete this unauthorized account promptly, as I am unable to stop the misuse of my photos and identity by the hacker. Kindly confirm once the account has been removed. Thank you.

My account was hacked, and the hacker changed my username. I can't access it because my original username is no longer linked to me, and I can't recover it through my email or phone number. The account is private, and I discovered the hack when I created a new account and found my old username, which was encrypted with the hacker's new username. I want to delete the hacked account because it contains my under-18 son's pictures, and I'm worried about their security. My username is ajjedi44, email is [redacted], from Canada. I will provide my full name to Get Human upon contact. Please share a chat or phone number for Get Human to assist me.

After using Instagram for almost two years under the account L.A. Bissonette, I found that my account, email, and phone number were no longer recognized by Instagram. Instead, my profile picture now appears on an account named "avery_6327_braden," belonging to someone unknown to me. Despite filling out forms and contacting Instagram multiple times, I have received no helpful response, which is quite disturbing. Furthermore, Instagram seems to be pressuring me to link my account to Facebook, which I am reluctant to do since my husband and I share a joint Facebook account. All I desire is to regain access to my original Instagram account. I have even sent screenshots of the new account using my picture to Instagram's provided email address to prove the connection to my account, but have not received any follow-up communication. It's unsettling to have someone else using my picture on Instagram without my consent.

Subject: Request to Reinstate My 1.1 Million Follower Account To the Customer Service Team, I would like to express my gratitude for taking the time to review my message. My name is Shoh, and I am reaching out from Tokyo. I am appealing to you for assistance in restoring my 1.1 million follower account on Instagram (instagram.com/shoh.tk), which was disabled three days ago. Despite submitting multiple request forms, I have not received any response yet. Having been an Instagram user for six years, the platform holds significant importance in my life. It serves as a vital means to connect with friends, showcase products, and share my daily life and artistic photos captured by talented photographers. I have always adhered to the community guidelines and, if any content breaches the rules, I am willing to promptly remove it. This account holds six years' worth of memories and experiences from my youth, making it irreplaceable to me. I kindly request the reinstatement of my account (shoh.tk) as it means a great deal to me. I value Instagram and intend to continue as a loyal user. Your assistance in this matter would be highly appreciated. Thank you for your attention and anticipated cooperation. Warm Regards, Shoh from Tokyo

Last Thursday, I had difficulty signing into my Instagram account. Upon searching, I discovered my name associated with someone else's on the platform. Sadly, my account had been hacked. I attempted to contact Instagram and Facebook but found that the phone number listed on Google led me to scammers who requested I purchase iTunes cards to rectify the situation. Feeling alarmed, I realized it was a scam after giving them $[redacted] and being asked for more. It's distressing to have my account hacked, especially as the culprits are posting photos without my consent. I am Christina Lista and the hacker on my account is under the username Erich_1708_Weston. I plead for assistance in resolving this matter as there seems to be no one to contact directly.

My Instagram account got hacked, and the hacker changed my username, email, and password. I reported it to Instagram, but the link they sent me to access my account was invalid. Despite this, Instagram claimed my issue was resolved and stopped responding to my emails. I still lack access to my account and need Instagram to send me a valid link to regain control and secure my account from future hacking attempts.

One of my family members, my mother, who I no longer have contact with, has gained unauthorized access to my Instagram account (@drakeslove1). Despite numerous attempts to recover it, she continues to change the password, email, and phone number associated with the account. I have tried reaching out to her without success, and she is unresponsive. The email she is using is [redacted], and her phone number is [redacted]. I am requesting that the email on my account be changed to [redacted] and the phone number to [redacted]. This situation has been ongoing for over a month, and I would greatly appreciate any assistance in resolving this matter.

My niece set up an Instagram account on my iPhone but I can't remember the password. I used [redacted] as my email and username. Instagram used to log in automatically on my MacBook but not on my iPhone. I tried to reset the password months ago but couldn't verify my information. I created a new account, Jacobson5628, but I can't find my old contacts like chefs and stylists. Can someone help me recover my old following list?

I have an iPhone 8 Plus that is fully updated, and all other apps are working without any issues. However, when I try to refresh my Instagram feed, it keeps showing the error message "can't refresh feed." I have tried multiple solutions found online, such as restarting the app, restarting my phone, checking for updates (which are up to date), and ensuring my internet connection is stable (which it is). I have also uninstalled and reinstalled the app, logged out and back in, cleared the cache, and confirmed that my data usage is not limited as I have an unlimited plan. This issue has persisted for a month, and my frustration is growing as none of the attempted fixes have worked. While my other Instagram accounts function normally, my main account continuously shows the error message and a blank white screen instead of posts. Despite reporting the issue multiple times, I have not received any helpful responses. I am seeking a resolution as soon as possible.

I recently received an email that I believed was from Instagram asking me to verify my account for the blue check mark. They requested a handwritten photo with my name, username, password, and a security code. I complied, and my account was hacked by Turkish hackers soon after. The account was changed to @apexsiker_ from @hilaryhartling by the hackers. I received a DM from a Facebook follower about this. The new account is also inaccessible. I am lost on how to recover my account, as @hilaryhartling no longer exists on IG. Can someone guide me on recovering my lost account?