Instagram Customer Service Issues

After updating to iOS9.3 on my iPhone5, I've encountered issues accessing Instagram via version 7.19.1. Despite being logged in on both wifi and cellular data, my feed won't refresh. Additionally, I get an error message (IGFoundationNetworkingErrorDomain error-[redacted]) when trying to log in. I've attempted to fix this problem by reinstalling the app, restarting my phone, and even rebooting/resetting the iPhone, but the issue persists. Any advice on resolving this Instagram problem would be greatly appreciated.

Subject: Disabled Account Issue I discovered that my account, "buttnaked.skinfood," was disabled three days ago. Despite my efforts to reach out to customer support through various channels, such as the app prompts, Facebook, and Instagram, I have yet to receive a response. I provided business documentation twice to address the problem, even involving my web developer from overseas to link our landing page, which I suspect might be the cause of the issue. I assure you that my web developer is legitimate, and I've shared our email exchange with the support team. On the same day, I changed the account name from "buttnaked.bod" to "buttnaked.skinfood" for strategic business reasons, and also updated the email from [redacted] to [redacted] due to hosting and domain changes. These alterations were not spam-related but part of our business alignment. We are a growing startup that was gaining traction on Instagram, and I am eager for a resolution to this matter.

This morning, while using Instagram, everything was functioning well. However, when I closed the app and reopened it, I discovered I had been logged out. An alert instructed me to reset my password for security purposes. Following the prompt, I clicked on "forgot password" and provided my email. Strangely, I was directed to a different account with no followers, suggesting a potential breach of my account. It seems that someone might have accessed my account and changed the email associated with it, hindering my ability to reset the password securely.

Subject: Assistance Needed to Regain Access to Instagram Account Hello Instagram Team, I am reaching out for help as I seem to have mistakenly deleted the email account associated with my Instagram business page. Here is a detailed account of what occurred: - Yesterday (24/03/[redacted]), I attempted to log in to my Instagram on my laptop. - After Instagram did not recognize my password, I initiated a password reset. - Upon receiving the reset email, I changed my password accordingly. - However, when I tried to log in again, my new password was not accepted. - While still on the Instagram login page, I accidentally deleted the email linked to my account by misclicking with my remote mouse. - Today (25/03/[redacted]), I tried using my Facebook account to reset the password. - Despite selecting the option and receiving a message indicating authorization, I was unable to locate my Instagram account. - Following another attempt to reset using my email, I did not receive the reset email. The email address in question is [redacted], and my Instagram username is DJ_MISS_FIT. These have been associated with my account since its inception in December [redacted]. I kindly request your assistance to regain access to my Instagram profile. Any guidance or support you can provide will be greatly appreciated. Thank you in advance for your attention and cooperation. Warm regards, Tracey

Hello help center, I am a user with the username "misachanxart." Last week, I received a verification message on my account. However, when I tried to retrieve the code from my email, I realized I had forgotten the password for my email address, which is [redacted] I have since reset my email password but am still unable to access my Instagram account due to the verification message. I have not received any codes in my email. My account "misachanxart" holds significant value as it contains all my drawings, and I am concerned about losing them and my followers. I seek guidance on the necessary steps to recover my account. Your help is greatly appreciated.

I shared an image that was clear on my phone/desktop but appeared blurry on the other end. Luckily, it eventually corrected itself. I believe it was just a "wait-to-load" problem, but my supervisor is questioning its reliability since they are not tech-savvy. I would appreciate it if I could get some reasons or a list of why this issue might have occurred from the support team. Thank you.

I have been posting pictures for weeks, and although people are liking them, I am not receiving notifications on my like activity feed. Even when people comment on my pictures, I am not getting any notifications. I have searched for solutions but have not found any. I want to see the likes on my activity feed, but all I see is a message saying, "when someone likes or comments, you will receive notifications here." Despite people liking my pictures, I am not receiving any notifications. Can someone please assist me with this issue?

I am the business owner of Past Tense Books. Unfortunately, my step-daughter set up an Instagram account for the store, PastTenseBooks, using her email which I don't have access to. I am unable to recall the password to delete the account. We've been unsuccessful in contacting her at [redacted] To avoid confusion, I created a new account, PastTenseUsedBooks, but the old account is inactive. I kindly request assistance in deleting the old account as I am the rightful business owner and can provide proof of ownership if required.

I've been receiving notifications about new followers on Instagram, but they are not showing up in my notifications tab. This has been happening for the past 5 days. When I try to check the notifications, it just says "unable to load" for everything. I'm worried that my account might have been hacked.

I'm a musician and businessman. Instagram is crucial for my self-promotion, but I got temporarily blocked for liking too many followers' pictures. I realize now that I may have gone overboard. I apologize for any confusion caused, and I assure you it won't happen again. Could you please unblock me soon? Thank you. -Seanzy

My friend and I decided to create a new Instagram account together. Initially, not knowing the password to my personal account, I added the new account. As we posted and customized our account, time went by. Approximately an hour later, I attempted to log onto my account but encountered an error about not being active for long enough, making me concerned it might have been hacked. In an effort to reset the password, which I had forgotten a while ago, I encountered an issue stating my email was not completely linked to it. I have owned this account for quite some time, and I am anxious about the possibility of losing it.

Hello, my name is Mariam, and my account on your social network was mistakenly deactivated. I attempted to reactivate it using the mobile app, but each time I tried to send it, the "Which Country are you typing from" prompt indicated that I hadn't entered anything. Despite my repeated entries of "The United States of America" or "United States," the prompt didn't recognize it. I believe the issue doesn't lie with my phone. I kindly request your assistance in reactivating my account. I simply wish to reconnect with my friends and am not one to break the rules.

I am struggling to access my Instagram account because I no longer have access to the email or phone number associated with it. Instagram is asking me to verify through email or phone due to unusual activity, but since I don't know the email and my phone number has changed, I'm stuck. Is there a way to regain access to my account without using the email or phone number?

I am encountering an issue when logging in where a prompt asks me to add a phone number for verification. However, after adding my number, I do not receive the code necessary to unlock my Instagram account. I have attempted using free SMS services, but it has not resolved the problem. While I can still access my other Instagram account, this particular one remains inaccessible. It is frustrating, and I would appreciate any guidance on how to rectify this situation.

I created an Instagram account for my business, The Wonderful Cake Company, a couple of days ago. However, I noticed that the business category was incorrectly listed as a grocery store. Despite changing it on my Facebook page, the update did not reflect on Instagram even after waiting for 24 hours. To address this, I reverted to a personal account on Instagram to unlink the accounts. Now, when attempting to switch back to a business account and authorize Facebook, I receive an error message and the process fails either on my iPhone or laptop. I am seeking guidance on resolving this issue and reconnecting my Instagram profile (@thewonderfulcakecompany) with my Facebook page (The Wonderful Cake Company).

I forgot my Instagram password and logged out to reset it. I provided my username but haven't received the link to reset my password. I verified my phone number and got the confirmation code, but I'm not receiving the reset link. I've attempted to reset my password from both my phone and other devices for three days without success. I have important family photos on my account that I cannot lose. Your assistance in resolving this issue would be greatly appreciated. Thank you.

I am extremely concerned about a situation involving my friend with the username AniesImran. Another user with the username St_Anthonys_Secrets uploaded a photo of her and wrote hurtful things, which has caused her embarrassment and distress. This behavior amounts to cyberbullying, and I urge the necessary actions to be taken against the offender. It is crucial to investigate this matter promptly and ensure that the inappropriate content is removed without delay. Additionally, if feasible, it would be greatly appreciated if I could be provided with the real name or contact details of the individual behind the account in question. Thank you for your attention to this matter.

I have had an Instagram account for about a year without any issues. Recently, I changed my username on the account but forgot to update my email address. Now, I'm struggling to log in because the password isn't working, and when it finally does, it asks for a pin that was sent to the old email I no longer have access to. I have since created a new Google account and need your assistance to either retrieve the pin or change the email linked to my account. This has been going on for four months, and I would appreciate any help you can provide. Thank you.

I have contacted Instagram multiple times but have not received any responses. I am facing bullying from classmates due to old photos on my previous Instagram account, which I no longer use. I cannot delete the old account as I do not remember the email or password associated with it. The old account's username is (ivette345). Fortunately, I have a new Instagram account with the username (Ivette.espinal) that I can access with the login details. I am hopeful that my old account can be deleted as the negative experiences, especially from those I considered close, are affecting me greatly. Thank you for your attention to this matter.

I recently encountered an issue with my account where I was unexpectedly locked out. Despite being certain that my password was correct, I received an error message indicating otherwise. I suspect that either Instagram altered my password or my account was compromised. Unfortunately, I am unable to reset the password as I no longer have access to the associated email. I offered to verify my identity by providing details of past passwords, but Instagram requires me to respond from the registered email address, which I cannot access. I have reached out to Instagram via email about this problem, but they have not been helpful. I am unsure of what other steps I can take since they seem to only accept the email as confirmation.