Instagram Customer Service Issues

Good afternoon, I manage a child model's account. We are currently casting for opportunities, but @mikhail_zhuk has been unexpectedly blocked. Despite my account showing I have control, this issue has arisen. I have submitted passport photos to [redacted] Could you kindly verify both accounts, Zhuk_valeryia and Mikhail_zhuk? These accounts belong to child models, and as their mother (chuzhaj), I oversee them since they are underage. It's crucial not to encounter further blocks to ensure we can collaborate with agencies seamlessly. Please confirm the verification status of the accounts promptly. Thank you.

I used nFollowers with my Instagram account, but now Instagram keeps prompting me for a confirmation code that I never receive. Despite having the correct phone number linked to my account, the code never comes through. When I log out and back in, it either keeps asking for a challenge or requests to reload the page, but nothing seems to resolve it. This is a significant problem as I rely on my Instagram account. Any assistance would be greatly appreciated to address this issue. Thank you.

Hello, I've been unable to access my account for over a year now. It asks for a verification code that is sent to an email I no longer have access to. The email is linked to [redacted], which no longer exists. I'm unable to log in via photo verification as I don't have any photos on that account. I hope a solution can be found since I have many memories stored on that account.

Subject: Assistance Needed for Transferring Instagram Username Hello, I am inquiring about the possibility of transferring the Instagram username @stoicity from an inactive account to mine. Screenshots attached show that the account has not been active since December 28, [redacted]. This username is essential for my clients and company branding as it aligns with our other social media profiles and marketing materials. It would greatly benefit us to be able to use it on Instagram. Any help in this matter would be greatly appreciated. Thank you.

Hello Instagram Team, I need your assistance. I recently deleted my Instagram account @Varshagupta4137. Someone has created a fake account using my name and is blackmailing me by posting edited photos on their profile. The fake account is @Varshagupta9087. I have attached a screenshot of the fake account for your reference. Please, could you delete this fake account @Varshagupta9087 and help me with this situation? Thank you for your help.

Hello Instagram Team, I require your assistance. I had an Instagram account @Varshagupta4137, which I recently deleted. Someone has created a fake account using my name and is blackmailing me by posting my photos as nude images. This is the fake account: @Varshagupta9087. Kindly delete this account and help me with this situation. Thank you, Instagram Team.

Hello, Instagram. My account was hacked by someone who I believe committed fraud. They messaged me at night to advertise their product, promising a payment of 50k INR if I added their story to my account and mentioned them. They asked me to add their company Gmail address to confirm the payment. Shortly after I did that, my account ID and name were changed. Could you please help me recover my account?

Hello, I reached out to you on March 29, [redacted], regarding an issue I encountered. I attempted to link a third-party platform using my Instagram login information, which led to my account being suspended for verification purposes. However, the challenge lies in the fact that I am unable to provide the code sent to either my email or phone for verification. This is due to me changing my phone number more than 5 years ago and my email address being over 10 years old, making it impossible for me to access my account. This is disheartening as my account holds significant memories for me. I can provide further evidence to confirm my identity. My account username is: pxulixnx.

I received a message in my win30000kannsg account from someone named Dr. Nidhi saying that there is an eye test involved with this number. They asked me to share it. When I requested proof, they showed me a screenshot of a girl and I got confused. Yesterday evening around 5-5:30, they sent a link and told me to enter a code. I was unsure how to do that, so they asked me to go to Instagram's personal settings and take screenshots of everything, then they sent me the link and asked me to add it to additional settings and select the auto-tap to authority option. I got carried away and was told that once I input the code, money would be transferred. Then, I received a call from abroad saying that my access was not there, and a message on WhatsApp said that my account was hacked. I was scared and they said they would verify it, and to share the code in the Instagram community. That's when it got hacked. I apologize, please help me either disable my account or secure it.

Hi, I'm Arpita Jain from Indore. Someone has hacked into my account. Whenever I try to enter my password, the information is going to the hacker. I am having trouble with my backup code and two-step authentication. Whenever I try to change my password, the OTP is going to the hacker's mobile. Please send me the OTP to my personal email address [redacted] Kindly assist me in resolving this issue at the earliest. Thank you.

Some time back, I activated two-factor authentication on my Instagram account. Unfortunately, I hadn't used it until my phone was stolen on March 31st of this year. Upon trying to log in with my new phone, I couldn't recall which app I used for 2FA, as I didn't save the backup codes. I need assistance in recovering my account (@ralxd3). I receive occasional emails from Instagram regarding account notifications, providing a way to prove ownership. I also have access to the phone number associated with the account. I've attempted various methods to regain access without success. Any help would be appreciated.

I'm having trouble accessing my Instagram account since the email associated with it was changed without my consent to a different person's address. Consequently, I am unable to log in as it is stating an incorrect password. The person who now has access made changes to the password, email, and phone number. I kindly request for assistance in changing the email on my account. Instagram Account ID: nuppi_mn7 Old Password: nuppi_07 Original Email Address: [redacted] I would appreciate speedy assistance with this issue. Best regards, Nufaila KI nuppi_mn7

I believe my account was mistakenly disabled for not complying with community guidelines on authenticity and integrity. When I tried to appeal, there was no option to provide a reason for the decision. I can only verify my identity with my email and phone number, which I did. I am unsure what content led to this violation as I mainly share personal photos of my vacations and events, nothing inappropriate. My account is private and has been active for nearly a decade. It is frustrating that my appeal was rejected, and I am distressed by this situation. I wish to regain access to my account under the username taylorballyn. Your assistance in resolving this matter would be greatly appreciated.

I am having trouble accessing the renat.osmanov__ Instagram account that was disabled. This account is very important to me, as I have invested a lot of time, effort, and money into it. I have not violated any rules and have already submitted a photo with my username, name, and code three weeks ago as requested. It was supposed to be unlocked within a day, but I have not seen any progress. I kindly ask for your assistance in restoring my account. Here is my email: [redacted] I am hopeful that you can help me with this issue.

I recently had my Instagram account email address changed to another person's email account, preventing me from accessing my account. The individual also changed the password, email address, and mobile number associated with the account. I kindly request assistance in changing my email address back to its original state. Instagram account ID: nuppi_mn7 Old Password: nuppi_07 Current email address: [redacted] I would appreciate prompt help to resolve this matter. Best regards, Nufaila KI nuppi_mn7

Dear Sir/Madam, I regret to inform you that my Instagram account, nuppi_mn7, was hacked on 18/8/[redacted]. Below are the attached screenshots showing the hacker's account information. I kindly request the immediate blocking or recovery of my account. Hacker Instagram Id: savita_.sharma_9_8_3_5 Hacker Email Id: [redacted] Please assist me promptly to prevent any fraudulent activities by the hacker. I look forward to your prompt action. Thank you, Nufaila K I Instagram ID: nuppi_mn7 Email ID: [redacted]

My account, wrxsti90, was hacked in July last year. Instagram's customer support system lacks contact options like a help line or email, which has made it incredibly challenging to recover my account despite my repeated efforts. The assistance Instagram provides falls short of being effective, and their inability to support their customers adequately is frustrating. I have relevant information that may help Instagram verify my identity and assist in recovering my profile. I am eager to reach out to someone at Instagram who can address this matter promptly.

I need help unlocking my account. When I try to upload my passport photo, I receive an error message. I have included a photo of my passport in this message. My son works at a modeling agency. I have an account under the username (Mikhail_zhuk) and I am 37 years old. Despite being an adult, my account is showing as (chuzhaj). Why hasn't it been unlocked yet? The agency has been unable to get in touch with me. Please restore my account to me, (Mikhail_zhuk). I have been seeking assistance on this forum for several days without any response. Emails provided: [redacted] [redacted] [redacted]

Hello, I need assistance with recovering my Instagram account, enzods33, which was hacked on Friday, June 30, [redacted]. The email address and password associated with the account were changed on that date. The new email address linked to the account is [redacted], which I cannot access. The phone number associated with the account is also not mine, making it impossible for me to recover the account. Could you please help me change the email address and phone number linked to the account? My email address is [redacted], and my phone number is [redacted]. Thank you in advance, Enzo Da Silveira.

A couple of days back, I signed up for an account with the username samlamwong33. However, it was deactivated after just two days and I was asked to do a self-photo verification. Following the guidelines, I wrote the required numbers on a white paper and uploaded the pictures, but unfortunately, my submission was rejected, leading to a permanent deactivation of the account. Being new to Instagram, I am unsure why this happened. The following day, I created a new account named samlam_0, which faced the same issue within two days necessitating self-verification. Despite adhering to the process, the review was unsuccessful, resulting in a permanent disablement of the account. I assure you I am not a robot and have not engaged in any illicit activities; I simply need to reach out to important contacts on this platform. I kindly request a reevaluation of my account samlam_0 by the relevant department. Thank you for your assistance.