Instagram Customer Service Issues

I run the @evolutionedibles account on Instagram for the company Evolution. Recently, the account was deactivated due to a post that was similar to previous ones. Despite following guidelines by including disclaimers like "Not for sale. For educational purposes only. 21+," the account was still taken down. I am looking for a swift way to reactivate the account or create a new one with the same username, as it is crucial for our product branding.

For almost 2 years, someone has been trying to defame me on Instagram by systematically opening accounts in my name. They post my photos, as well as pictures of my relatives' children, and spread false information along with intimate photos. Despite reporting it each time and getting [redacted] accounts removed, it's challenging as they keep reappearing. The fake account currently causing issues is zhyldyz_baitakova15. Please block this account on Instagram, Facebook, and TikTok. The harassment on TikTok has been reported 15 times without any action taken. It's distressing for the children and causing them stress.

My account has been compromised by someone who is posting fake information that is not related to me. This could potentially harm my followers and my account. I am unable to log in due to this issue. I am requesting assistance to recover my Instagram account, delete all unauthorized posts, and block the account _Shivarupa24_. I can provide screenshots of the fraudulent posts if necessary. I am in need of a callback service so that I can further explain this situation. Please address and resolve this matter promptly.

Hello team! I'm Tony, and my username on your app is "swonni_10." Regrettably, there are some restrictions on my account, which are my fault as I didn't fully understand all the rules. My account has been locked for over 24 hours. I just want to know if the restrictions will be lifted and if so, approximately when. I apologize for any inconvenience and my English. Have a great day, Tony D.

Dear Instagram Team, Our Instagram account has been banned. We believe there may have been a misunderstanding as we strive to adhere to all of Instagram's terms and conditions diligently. Our Instagram account is a vital platform for us. We greatly value using it to showcase our company to our followers and share engaging content with them. We kindly request that you review our case and assist us in reinstating our account. Thank you for your attention to this matter.

To the Instagram Team, Greetings! I am Mohit from New Delhi, India. I want to report that my Instagram account has been hacked. I am worried about my data and the account. Previously, I used to post memes on that account, but now I can't log back in. Additionally, someone is posting stories from my account. This is concerning as it might be misused soon. My Instagram account is crucial to me, so please assist me urgently. Account ID: Oye__mukku Email: [redacted] Phone Number: [redacted]

I need to change the email ID for my account, which is currently linked to the email [redacted] My Instagram account is the_sumit__xx. Please change the email ID quickly. I also have another account that is linked to a phone number that is no longer in service. I can log in with that number, but I cannot open it because the OTP is going to the old number. The Instagram ID for that account is the_sumitxx, and the old number is [redacted]. I need to change it to the new number [redacted]. Please fix both accounts quickly as I haven't been able to use this Instagram account for a long time.

Hello, I am a user of your software from China. I utilize it for wholesaling clothes, which I then sell within my country. I am constantly seeking out wholesalers for beautiful clothes and frequently utilize your platform. Unfortunately, I made an error in my email address and now I am unable to rectify it as my account has been permanently blocked. I have always abided by the community guidelines and only interact with my sellers who have my transaction history. I kindly request the unblocking of my account as I need to communicate with them for shipping purposes. I assure you that I will be more mindful of the community rules in the future. Thank you!

Hello, good evening. I am facing a major issue with my Instagram account. Two months ago, I changed my password, and suddenly I can't log in anymore as it keeps showing errors. I am unable to change my password because my account is linked to my old email and phone number, both of which I can no longer access. The email was hacked, leading to its closure. Luckily, my Instagram is linked to Facebook via Meta, allowing me to log in easily. However, my account has been compromised after I quickly removed too many followers. The platform now requires me to change my password to continue using it, but I can't as it suddenly seems incorrect. What should I do? All my contacts are on Instagram, and it means everything to me... I seek assistance. Kind regards, Sabrina K.

Hi there, I'm seeking assistance with my ad boost. Lately, I've been unable to boost my ads due to a recurring issue. My card, ending in [redacted], has sufficient funds in my savings account, yet the payment has been unsuccessful. I assure you that next time, I will make sure that the funds are available for automatic deduction. Kindly, remove the current restriction so I can proceed to boost my ads as needed. Moreover, I've noticed a restriction on the payment for my previous two boosted ads due to alleged unusual activity. I've included a screenshot of my online bank account and my card, showing the last four digits for your reference. Could you kindly lift the restrictions so I can proceed with the payment and boost my ads once again? Your assistance is greatly appreciated. Thank you.

I may have disabled the email I used to register on Instagram years ago, and now I cannot recall the correct password to access my Instagram account for recovery. Can anyone assist me with this issue? - Silvia S. Instagram account: Sall96_ (I created a new account yesterday but wish to delete it and go back to my old one to avoid losing everything) The email I used years ago: [redacted] Appreciate any help, thank you.

Hello, I am encountering an issue with my secondary account c_daventure_fleurs_de_bach. You recommended creating a story with multiple photos on this account. I started the process, but for the past 2 days, I have been unable to access my account as it is constantly loading and stuck in "publishing" mode. When I try to switch from my main account chris_dvt29 to the account c_daventure_fleurs_de_bach, it is not possible. A message appears saying, "you cannot view this account, loading in progress..." and this has been going on for 2 days now. Please assist me in unblocking my account and deleting this story. Best regards, Christiane Daventure

Hello! My name is Luna. I recently purchased a new iPhone 14 and attempted to log in to my Instagram account. Unfortunately, I couldn't access it, even after requesting login links from Instagram. After waiting for one day, I finally received an email with a reset link. I used facial recognition, waited 3-4 business days, and still didn't receive a response. Checking on another device, I discovered that my account had been deactivated. I have tried to contact Instagram through their website, but it stated that my username was inactive or deactivated. I am unsure of what steps to take next. Your assistance would be greatly appreciated. Thank you.

Hello Insta team, I am writing to address the recent deactivation of my Instagram account. I am puzzled as to why my account was disabled, as I only use Instagram sparingly, typically once or twice a week, primarily to watch reels. I do not engage in sending messages or videos to other users. However, to my surprise, my account has been disabled for the past three days due to a violation of Instagram's policy. I am unsure how this could have occurred, as I have not sent any inappropriate content to anyone. My legal representative has thoroughly reviewed Instagram's terms and services and has confirmed that I have not breached any of the guidelines. Kindly consider reactivating my Instagram account with the username Darkshadowzz__. Thank you.

Hello, sir. I am Instagram user Arvind Vishwakarma. My username is 'King Boy Army Boy'. Sir, I am facing an issue with my Instagram ID not working under the name of Naresh for the past 5 to 6 months. I have updated it 10 times and I am very troubled. I have to use another Instagram account because this ID is not working. I am not sure if there is something wrong with my ID because I opened another ID on the same Instagram and it works fine there. So, please help me correct my ID. Your help would be greatly appreciated.

Good evening Instagram team, Is it possible to restore voice messages from a private chat? I was heavily insulted via Instagram, and the user deleted the messages which I had kept as evidence. I need these two messages back. The chat was between me (account name: GameIT.Xmls) and the owner of the account named "Dein.König😝". I need these messages as evidence for the police. I hope it is possible for me to retrieve these messages, as I am now worried about my well-being due to threats from him. Sincerely, Marian Maurice Malke

Hello Team, I wanted to inform you that my account got suspended with no explanation. I was asked to provide ID, which I did, but my account was still disabled. I have been an Instagram user for 13 years and have always followed the community guidelines. I need your assistance in restoring my account. Here are the necessary details: Username: Hossam_albarty Email: [redacted] Phone: +91 70[redacted]8 Thank you.

I am experiencing difficulties accessing my Instagram account. This is an old account that I lost some time ago under unknown circumstances. The issue I am encountering is receiving a message stating "suspicious login attempt" when trying to log in. I am unable to recover the account because I no longer have access to the associated phone number where the verification code is sent. I have tried to verify my identity by sending a picture request, but it has been unsuccessful. I believe this may be due to the fact that I have aged since the pictures on the account were taken.

Hello customer service team! I recently had an advertisement on Instagram that got restricted. I believe there may have been an issue with the ad not complying with Instagram's rules. I understand my mistake now and I am more aware of the platform's guidelines. I kindly request another opportunity. I am a new user who is learning about Instagram's policies. Could you please assist me in lifting the advertising restrictions on my account? My Instagram handle is @ajinmader and my email associated with the account is [redacted] You can contact me for further communication at [redacted] Thank you.

Hello, I recently lost my phone (Redmi Note 10) on which I had the Duo Mobile double authenticator set up for my Instagram account. Unfortunately, I did not link my Duo Mobile account to an email address, so I am unable to access it from my new phone (Redmi Note 11). I have also lost my list of recovery codes. My Instagram username is Nowenrya, and my email address is [redacted] The phone number associated with the account is 07 91 95 43 93. The password is dkOikaj!:D. I kindly request to have the two-factor authentication disabled on my account so I can regain access. This account is crucial for my work as an illustrator, and I cannot afford to lose it. Thank you in advance for your assistance.