Instagram Customer Service Issues

Hello, I unfortunately fell for a gambling scam where someone tried to verify my business account, but the amount was so tempting that I was fooled. This person logged me out and changed my password, leaving me unable to access my account. Normally, you can regain access by using the "forgot password" option. However, I no longer have access to the email address [redacted] or my old phone number [redacted], which were my security measures. I wanted to inquire if there is another way to verify my identity or if you could send the security code to my new phone number [redacted] instead. I am willing to send you my ID for verification. It's crucial for me to recover this account as it contains precious photos of my grandparents that I don't have copies of. I would appreciate your assistance.

My Instagram account, alex_torrey22, was hacked. I attempted to reset my password, but the email was sent to a*****[redacted], which is not my email address. I discovered that someone from Kyiv, Ukraine, accessed my account on January 22, [redacted]. Since I rarely checked my email in the past, I missed the notifications. Lately, my friends have been notifying me about unauthorized bitcoin posts and messages sent from my account. When I try to recover the account, the reset email is outdated, and the link has expired. I am willing to provide verification photos of myself to prove ownership, as my account contains pictures of me from various angles. Other Instagram users and people who know me in person can vouch for my identity.

My account (_vivifritsche_) was suddenly compromised around 1/2 a.m. three days ago. I have unfollowed all the pages I followed because I am making changes in my life and their content is no longer helpful to me. It seems my account was blocked probably because I removed too many followers. My data has not been leaked to any third parties, and I did not use any apps to buy followers. On the contrary, I just wanted to clean up. Now, I have been unfairly blocked and cannot continue with my projects. I have tried changing my password, but every time, it shows as the wrong old password. I am also unable to regain access via SMS or email.

I am seeking assistance from Instagram officials regarding the issue of Debra Kracke not being able to access Michael W. Smith's Christian Artist's Facebook and Instagram pages. After trying to access the pages, an error message stating "Sorry, this page isn't available" appeared. I would appreciate it if Instagram officials could help Debra Kracke regain access to these pages. Thank you for your attention to this matter.

Due to being deceived, I disabled my 2-factor authentication and my account got hacked. The hacker altered it and shared unpleasant content. To regain access, they demanded a video from me, displaying no regard for my situation. I tried seeking assistance from Instagram's support page to no avail. Even after numerous tries, the verification photos are always denied. I've accumulated [redacted] followers over three years, and it's truly discouraging to face this dilemma, especially considering the effort I've put into growing my account.

I can no longer access my Instagram account @allerleiplastikfrei. I have been inactive on this account for a long time, and unfortunately, I have forgotten the password. When I try to reset the password, it requires two-step authentication. However, since I have been inactive for so long, I no longer have the 2FA app and cannot sign in again. Is there a way to reset my password without 2FA? I urgently request assistance. Thank you in advance :)

Dear Instagram Support, I urgently need your assistance in removing my personal and family photos from the account with the username south_indian_jattz. The presence of these photos is causing distress as this account is also engaging in blackmail. I have attached evidence to support my request. Numerous reports have been filed, and I kindly ask you to either take down the account or delete the mentioned photos. Your prompt attention to this matter is greatly appreciated. Thank you.

Good evening, I am a Facebook user with professional pages for my businesses. My account was deactivated without warning due to a post on my Instagram account, which I rarely use. When I try to log in or ask for help on the site, I receive a message stating my account is disabled because of activity on my Instagram account. I believe someone may have posted unauthorized content there. I have tried contacting support with no success as I cannot access the forms with my deactivated account. Please advise on how I can recover my account or have it restored. Best regards, Marc B.

Good evening, I am a Facebook user and I manage professional pages for my businesses. My account was deactivated abruptly without notice, preventing me from accessing my professional pages. The reason given was a non-compliant post on my Instagram account, a platform I do not use. Whenever I try to login or submit a question through the site, I receive the message: "Your account has been disabled. You cannot use Facebook or Messenger because your associated Instagram account 9hoangyen.khanhmaih9gq1 is disabled due to activities that violate Instagram's Community Guidelines or other standards." I suspect someone unauthorized posted content on this account. I have attempted to contact support but have not received a response. To appeal the deactivation on Instagram, I am asked to login, which is impossible as my account is disabled. Kindly advise me on how to recover or reactivate my account. Sincerely, Marc B.

Sehr geehrte Damen und Herren, ich habe für mein Musikprojekt 2 Profile auf Instagram, auf die ich keinen Zugriff mehr habe. Das Zurücksetzen des Passworts hat nicht funktioniert, und mir wurde bezüglich des Profils "aktion_ungeziefer" keine E-Mail zugesendet. Auch bei dem Profil "aktion.ungeziefer" hat die Option "Passwort zurücksetzen" nicht funktioniert. Daher bitte ich darum, dass beide Profile deaktiviert oder gelöscht werden. Mit freundlichen Grüßen N. Baumgärtner

It seems like there could be an issue accessing the Instagram page of Christian artist Michael W. Smith and Debra Kracke on your computer. When trying to go through their dad's video on Facebook to access Instagram but receiving an error message saying the page isn't available, it can be frustrating. Hopefully, the Instagram officer can assist in resolving this access problem to enjoy the content from these artists.

My cousin contacted me, asking for my number to recover her account. I questioned her, but ended up giving it to her, assuming it was my cousin. However, it was a hacker who took over her account and messaged me trying to steal my account as well. We communicated outside of Instagram after she locked me out of my account by changing the phone number and email to hers. Luckily, my email notified me of the changes, but I'm unsure of what steps to take next. I realize I made a mistake, but I urgently need to regain access to my account. I can provide more details if needed. Please help me get my account back!

I made a purchase using Instagram's shop feature only to discover the seller was fraudulent. Despite following Instagram's guidelines to contact the seller first and waiting for a response for two business days, I have not received the item I ordered on New Year's Day. When attempting to reach out to Instagram for assistance as advised on their site, I found no direct means to report the issue after the seller failed to reply. It's frustrating that there seems to be no clear way to address this problem directly with Instagram.

Hello Instagram Support team, I am reaching out to inform you that in January [redacted], my Instagram account was compromised. Despite my efforts to regain access, I encountered an issue with the verification process. To recover my account, I need to provide a code from the phone number linked to the account, which I no longer have access to due to relocating abroad. Securing my account and protecting my personal data are my top priorities. I am worried about the unauthorized access and potential misuse of my account. The account name has been changed to "walpurgcomis" post the security breach. I am willing to provide any necessary proof of ownership to facilitate the account recovery process. Please advise me on the required steps or any additional information needed for the recovery. Your prompt assistance in resolving this matter is greatly appreciated. Thank you for your cooperation and assistance.

Dear Instagram, I recently had my Instagram account hacked. The hackers changed my username, password, and email, preventing me from accessing my account. I submitted a video to Instagram to verify my identity, but they haven't been able to confirm it yet. I don't post photos but keep them in highlights. Can Instagram please verify the video through my highlights and help me regain access to my account? Your assistance in this matter is greatly appreciated. Thank you.

Good afternoon, I apologize for the inconvenience, but I am encountering difficulty accessing my account. Although I have my username and password, I am unable to complete the two-step verification process. Unfortunately, I do not have the 8-digit code screenshot, and I am not receiving the 6-digit code as my phone number has changed from an American to a Spanish one. The system is only allowing verification via phone, not email. Would it be possible to either eliminate this verification requirement or update my phone number to the new one: +[redacted]6?

My Instagram account was recently hacked, and the hacker changed all the information, including the email address, password, and phone number associated with it. I am unable to recover my account on my own. Please assist me in resolving this issue promptly.

My Instagram account was hacked, and the hacker added a 2nd factor to my authorization, preventing me from recovering it. They also accessed my personal documents and took money from my bank account. I've informed the bank and contacted META and Instagram for help, but no progress. I noticed an option to provide ID or a video as proof that the account is mine, which I believe may help. Can anyone assist me with this? Thank you.

I am having trouble logging into my account because after entering my password and email, I am prompted to input a verification code sent to my phone. Since I have moved to a different country, I no longer have access to my original phone number. I have linked my Instagram account to my Facebook and updated the phone number on Facebook in an attempt to regain access to my Instagram, but it still requests the code from my old number. I am eager to regain access to my original account.

My Instagram account has been hacked. I got logged out and when I tried to log in, my password for Ashleyhammond30 did not work. I changed the password, but was kicked out again. Then I found out the hacker changed my username. Now, I can't log in because the password doesn't work. A new account __ashleyhammond30__ has been created, but it's not me. I need help deleting the hacked account.