Instagram Customer Service Issues

Hi, I am having trouble logging into my Instagram account Michelle211008. When trying to log in, it prompts ", Help us confirm this is your account. To secure your account, you can only access it with our assistance," and I am unable to proceed further. When using the link, it says "User not found." What steps should I take? Thanks

On the morning of May 13th, [redacted], while checking my account, I received an email notification informing me of an unknown sign-in from a device in Charlotte, NC. Despite attempting to secure my account by following the provided link, I was unsuccessful. The hacker promptly altered my email, phone number, password, and even modified my username. Subsequently, on May 15th, [redacted], an unsuccessful attempt was made by the hacker to access my Facebook account associated with my Instagram. As I am continuously trying to regain access to my account, which holds precious memories of my children when they were younger, my efforts have been met with obstacles. Despite providing necessary identification to prove my identity, the video verification process keeps being denied, which seems unnecessary given the content of my account filled with photos of myself. I kindly seek urgent assistance in resolving this issue. Thank you for your help. Brittany Sue Koehnle

I used a third-party app to view my followers, but when I logged out, it also logged me out of my account. Now, it's asking for a six-digit code to be sent to my phone number, which I never connected to my account. I know my password and my email is linked, so I would prefer an option to verify through email rather than phone.

Dear Customer Service, I am reaching out regarding my recent Instagram account deactivation, which I feel was a mistake. I have always followed the platform's guidelines and been a respectful user. The deactivation has surprised and worried me. After reviewing the guidelines, I am confident I have not breached any rules. Therefore, I respectfully ask for a reevaluation and restoration of my account. I am willing to assist in any investigation and provide any necessary information. I cherish the Instagram community and wish to continue being a positive part of it. Thank you for looking into this issue. I hope for a quick resolution and the reactivation of my account. Best regards, L.O.

Hello, my account @elsukova.[redacted] was hacked yesterday. Several posts and stories with fake medical documents were posted under my name. This is my work account, and mainly I only post one photo. I am unable to recover it via video selfie. What should I do? Please help me recover my account. I am attaching a photo of what was posted from my account. The hacker changed the password, switched the email to another one, and enabled two-factor authentication. My account contains my actual first and last name as per my passport; I can send originals of the photos that were posted on the account.

I'm having trouble confirming my phone number on Instagram. When I try to input my number, it says the code was sent, but I'm not receiving it. This is causing me to be locked out of my account until it's resolved.

I had two Instagram profiles. I logged into the old one I never used and tried to log out by going into settings. I clicked on "log out" and "save login information." After that, my Instagram rebooted, and now I can't log in on my phone to any of my three accounts. I can log in using another phone but not on mine. I tried to download Instagram on my laptop, but it also says "this page isn't available," and I can't re-register. My accounts are not blocked, but I can't figure out the issue. Please help me solve this problem 🙏🙏

Hello, I'm facing an issue with my account. The phone number I initially used to register my account has been canceled. I am unable to receive any confirmation codes on that number. I wish to continue using my account under the username @cornellxu2006, and therefore, I need to update my phone number. Unfortunately, I can't recall my verification code. This has left me unable to reset the code or access my account to modify the phone number. My account holds great importance for me and my family. Any assistance would be highly appreciated. Thank you.

I am having trouble sharing my Instagram story on Facebook despite having linked accounts. I have attempted various troubleshooting steps, including restarting my phone, reinstalling the app, clearing the cache, and unlinking and relinking my Instagram and Facebook accounts. I even tried using a different device, but the problem persists. Despite ensuring that the sharing settings are enabled, I continue to face this issue. Previously, I could seamlessly share my stories on both platforms, but now I am experiencing this frustrating glitch or bug. I am feeling annoyed and disappointed after trying everything without success. I hope this matter can be resolved promptly. Thank you for your assistance.

Hello, I am writing on behalf of Evisualcreative to request the reinstatement of our Instagram account, evisualcreative_. After being devastated by its sudden permanent suspension, we are eager to explain our situation. Despite following the instructions provided, including submitting a photograph displaying the necessary details and attaching a copy of our business license, we received feedback that the images were not acceptable. Our Instagram account holds significant personal and professional value. It has allowed us to grow a loyal following, build important connections, and engage in advertising efforts. We kindly ask for a reconsideration of the decision, believing there may have been a misunderstanding during the review process. We are committed to complying with all community guidelines and terms of service. We appreciate your attention to this matter and are willing to provide any additional information needed to support our appeal. Thank you for your time and understanding as we work to resolve this issue promptly. Sincerely, Ocean Jewelry Visual Company evisualcreative_

I am writing to address a pressing concern about our Instagram account being unexpectedly disabled. We believe there has been a misunderstanding and that we have always followed Instagram's guidelines. Our Instagram account at LONGi is essential for communicating with our green supporters. It allows us to share news, customer success stories, and interact with our followers. Its importance to our brand cannot be understated. I kindly request your assistance in resolving the disabled account issue. Your timely help would be greatly appreciated and would allow us to return to Instagram promptly. Thank you for your attention. We look forward to your response and are available for any further details you may need.

My Instagram account has been hacked, and the hacker changed my email and password, preventing me from accessing it. Please assist in identifying and recovering my account using the provided information. Here are the details: - Instagram account link: [redacted] - Phone number: [redacted] - Gmail linked to the account: [redacted]

Subject: Unable to Access Instagram App - Seeking Help I am experiencing difficulty opening the Instagram app on my Android device. The app consistently freezes on the loading screen and crashes shortly after. Despite attempting various solutions such as restarting my device and reinstalling the app, the issue persists. I have ensured my device is up to date and have the latest Instagram version from the Google Play Store. No recent changes or alterations have been made to my device settings. Instagram is integral to both my personal and professional life, and the current situation is proving to be inconvenient. Any guidance or assistance you can provide to resolve this problem would be greatly appreciated. Please inform me of any troubleshooting steps, updates, known issues with the app, workarounds, or an estimated timeline for a fix. Thank you for your help.

I tried to help someone recover their account. They told me Instagram would send me a link, but instead of copying it, I should send them a screenshot. Ten minutes later, my password, email, username, and phone number on Instagram were compromised. Before Instagram could even ask for confirmation of the new login or email change, my account was already hacked.

Hello, I hope this message finds you well. My name is Damien Squarrell, and I'm reaching out regarding my account under the username dame_swp25. Unfortunately, about two weeks ago, my account was hacked, and I am currently unable to log in. I attempted to reset my password, but the system did not recognize the original email associated with the account. I received an email earlier today stating that my email address was changed without my authorization. Presently, the individual who hacked my account is sending messages to everyone in my inbox, requesting money while impersonating me. I'm unsure of the steps to take, but I possess all necessary information to verify my identity. Any assistance you can provide would be greatly appreciated. Thank you.

Hello Instagram Team, I'm a regular Instagram user going by the username _.hey.dude for several years. Recently, my account was disabled by the Instagram community, citing a violation of the community guidelines. I am unsure of any specific guideline I might have infringed upon. Despite using the platform sparingly due to my studies, I underwent a thorough review process and even uploaded a personal selfie, but I still cannot access my account. It is crucial for me to regain access as many of my friends are only reachable through Instagram. I am eager to retrieve my account and the important data it holds. Username: _.hey.dude Email: [redacted]

My account was hacked when I responded to a message from a friend's compromised account and clicked a link. The hacker is now posting crypto scams and impersonating me, sending fake messages to my friends about a clothing line. My friends have reported the account, and I created a new one to report the issue. Since I didn't have two-factor authentication, I tried to verify my identity with a video selfie, but the upload keeps failing. I need help restoring access.

Subject: Request for Reactivation of Instagram Account To the Instagram Support Team, I am reaching out to address the deactivation of my Instagram account, with the username wyxhhxyw. I believe that there might have been an error causing this deactivation and I would like to present my reasons for requesting the reactivation of my account. Throughout the past year, I have diligently adhered to Instagram's guidelines as an active user. I have always been careful to comply with usage policies, including respecting copyrights, maintaining a positive interaction with other users, and ensuring my content is appropriate. I recently received a notification stating that my account was disabled for policy violations, yet I was not given specific details about the alleged breach. While I apologize if there was an unintentional misstep on my part, I strongly believe there has been a misunderstanding. Instagram holds significant importance to me as a platform for sharing my interests, art, and engaging with a vibrant online community. The deactivation of my account has adversely affected my online presence, connections with followers, and potential professional opportunities. I kindly request a review of my case for the reactivation of my account. I am prepared to offer any additional information necessary to address this matter. Moving forward, I am committed to upholding Instagram's regulations and making positive contributions to the community. I appreciate your attention to this issue and sincerely hope for the reinstatement of my account to resume my enjoyment of the Instagram platform. Best regards, Initials: BI Username: wyxhhxyw Email: [redacted] Phone: [redacted]

Subject: Request for Reactivation of Instagram Account Dear Instagram Support Team, I am writing to address the deactivation of my Instagram account, wyxhhxyw. I believe there may have been an error leading to this action, and I wish to explain why I believe my account should be reinstated. As a dedicated Instagram user for a year, I have always adhered to the platform's guidelines diligently. I have consistently upheld copyright laws, maintained respectful interactions with fellow users, and refrained from posting inappropriate content. While I received a notification about the account deactivation citing a policy violation, I was not provided with specific details regarding the alleged breach. If I have inadvertently erred, I apologize; however, I am confident that a misunderstanding has occurred. Instagram is essential to me for sharing experiences, fostering connections, and expressing myself. My account serves as a platform for my interests, artistic endeavors, and engagement with a vibrant community. The discontinuation of my account has adversely affected my online presence, relationships with followers, and professional ventures. I kindly request a review of my case and the restoration of my account. I am prepared to offer any necessary information or clarifications to rectify this issue promptly. I assure you of my commitment to upholding Instagram’s policies in the future and contributing positively to the platform. I appreciate your attention and consideration in this matter. I sincerely hope for the reinstatement of my account to resume enjoying the Instagram experience. Best regards, B. Imirana Username: wyxhhxyw Email: [redacted] Phone: [redacted]

I've been trying to access Debra Kracke's Facebook and Instagram pages linked to Michael W. Smith, but I keep getting an "Unavailable" message. I've been attempting this for the past week. I believe the only way to resolve this issue is through Michael W. Smith's dad's video book from the 3rd Facebook and Instagram page. I'm really interested in getting back on the 4th Facebook and Instagram pages, so if the Instagram office team could assist with this, it would be greatly appreciated.