Instagram Customer Service Issues

Hello, I am reaching out for help regarding my friend's distressing situation on Instagram. She is being targeted by an individual who is sharing private and explicit photos of her without permission on the platform. This person is not only distributing the images via private messages, but also attempting to extort money from her with threats of further dissemination. My friend has taken important steps by documenting the messages and images, as well as filing a comprehensive report with the French police. She is seeking guidance on how Instagram handles these serious matters and whether it is possible to have the offending account removed. Your assistance on this matter would be greatly appreciated. Thank you for your attention to this urgent issue.

Hello, I'm facing a problem as some of my accounts have been hacked. They contain personal photos, videos, and memories of passed individuals. The affected accounts are: 1. @sabrina.wzy 2. @sabrina_wzy 3. @sabrina_privat_lol 4. @sabrina.wzyy I urgently require access to these accounts as the hacker may be misrepresenting me by messaging people. I can provide documentation and a video selfie for face verification. I hope to receive a prompt response, and I will upload the required materials via email. Thank you, Sabrina Waizy P.S. I can't regain access through support since the password was likely compromised. I'm ready to provide all necessary documents and identification.

Hallo zusammen, Ich habe kürzlich einigen Personen auf Instagram ENTFOLGT und plötzlich wurde mein Account gesperrt. Ich soll mein Passwort ändern, aber ich kann mich nicht mehr daran erinnern. Das ist ein großes Problem, da ich mit Sponsoren zusammenarbeite und dringend auf meinen Account zugreifen muss. Ich bin verwirrt und verärgert über diese Situation. Selbst das Zurücksetzen meines Passworts funktioniert nicht ordnungsgemäß. Bitte helft mir so schnell wie möglich! Viele Grüße, Julia Instagram: @werjulia

Hello, I would like to request assistance regarding access to Debra Kracke's page on Michael W. Smith's Christian Artists Facebook and Instagram accounts. Debra Kracke has been unable to view the page and receives a message saying it's not available. She used to be able to access it before, and she is eager to regain access to stay updated. I am trying to help Debra Kracke reach the page on both platforms, and any help to resolve this issue and restore access would be greatly appreciated. Thank you.

I'm reaching out for assistance with trying to regain access to Debra Kracke's Facebook and Instagram accounts related to Michael W. Smith, the Christian artist. I attempted to help Debra by looking on my computer, but it seems Instagram officials are not responding. It would be greatly appreciated if Instagram officers could provide support to restore Debra's access to her accounts, as it is important to her. Thank you for helping us get Michael W. Smith's content back on her Instagram and Facebook profiles.

Unfortunately, I have not resolved the issues accessing my Community. I was hacked, and it is locked. Now it is in the hands of criminals. I would appreciate it if you could help me recover my account or show me how to do it. I am the owner of the account SoulFlow_mentoring. My photos are inside. I cannot speak perfect English, so German or Spanish would be better to understand. I am so sad and I hope you can somehow help me. Is there a phone number I can call in Germany? How can I get my account back?

Attention Instagram support team, Debra Kracke is attempting to hijack my account. Please help me regain access and secure it from any unauthorized activity. She is also targeting Michael W Smith, a Christian artist, and might be spamming others too. I have encountered strange emails from her, asking for access. Instagram, please reinstate my account and prevent this individual from causing further harm. Your prompt assistance in resolving this matter is highly appreciated. Thank you, a concerned user.

Today, I encountered an issue accessing my Instagram account. Upon opening the app, a prompt requested me to verify my phone number, which I input as [redacted]. Following this, I clicked 'next' to receive a verification code, but despite clicking 'resend code' multiple times, no code was sent to my phone. This problem persisted when logging in on different devices. I attempted to resolve the issue by restarting my phone and reinstalling the app to no avail.

Good evening, I am reaching out to you because last Wednesday I closed my Instagram session on my phone thinking I remembered the password, but I did not. I tried to recover it but it asked me to check a code in a Gmail account that I no longer use and cannot access. I also tried with my cellphone number, but the page kept loading, and I attempted the selfie video but was informed it would take 3 to 4 days, and I have not received any information yet. I would appreciate your assistance in this situation to regain access to my account. My username is juanita.giraldoo. I will be waiting for your help, thank you very much.

I need assistance with my Instagram account username 'ruchikirat'. While trying to create an account for my 5-year-old son to use in the future, I mistakenly added his birthdate to the account, resulting in Instagram disabling my account and requesting me to upload an ID to confirm my age. However, the IDs I have contain an older photo of me, taken when the ID was created and I looked different. Despite uploading the ID twice, Instagram continues to prompt me for the same information. I'm 29 years old and would appreciate it if my account could be reactivated, as I only added my son's birthdate for the other account. Thank you.

I noticed that when trying to access Debra Kracke's updates on Instagram and Facebook, specifically related to Michael W. Smith, there seems to be an issue. When looking at her profile on the 4th Facebook and Instagram, the content is not appearing as expected. It's odd that on the 3rd Facebook and Instagram, Reels videos keep showing up instead. Please have the Instagram support team assist in resolving this matter promptly, as I am eager to see the posts by Michael W. Smith on the 4th Facebook and Instagram associated with Debra Kracke. Thank you for addressing this promptly.

Hello Instagram team, I am reaching out regarding my hacked Instagram account. The hacker has been posting fake content, and I urgently need to recover it. Here are my account details: Username: shadow__.of__.spirit__ Registered email: [redacted] I reported this issue a week ago but have not received a response. I kindly ask for your prompt assistance in recovering my account. Thank you.

Hello, I wanted to share my experience with Instagram. For the past month, someone has been threatening to delete my account. Despite posting only nice and genuine content daily, I've been deactivated twice this month due to this individual's actions. I recently received an unsettling email claiming my deactivation was unjust. To safeguard my account, I deactivated it myself. It seems the person harassing me may be repeatedly attempting to reset my password, as I've been receiving numerous password reset requests during the night. My Instagram handle is @Berkayft. Thank you, Berkay K.

Hello! I run a business called AesthetEvents on Instagram as @aesthetevents. Recently, I realized that messages weren’t showing up in my request folder. My clients informed me that my messages are restricted to people I don't follow. I haven't made any changes to these settings, but I've tried troubleshooting, changing my email and Facebook, logging out, and adjusting settings to no avail. Instagram is crucial for my business income. I'd appreciate any help on resolving this issue.

Здравствуйте! У меня возникла проблема с входом в мой аккаунт в Instagram. Когда я пытаюсь войти через Facebook, появляется ошибка: "При попытке входа в Instagram произошла ошибка. Повторите попытку позже." Та же самая ошибка возникает, когда я пытаюсь войти, вводя логин и пароль напрямую. Я пробовала использовать разные логины: через номер телефона, через имя в Instagram, через email. Но все равно получаю одну и ту же ошибку "Повторите попытку позже." Я также пыталась сбросить пароль через номер телефона, email и имя, но система не позволяет этого сделать, сообщая "Повторите попытку через несколько минут." Мой логин: Snacktini.prom.ua. Номер телефона: [redacted] (Украина +38). Email: [redacted] Я зарегистрировалась вчера вечером. Возможно, произошла ошибка при регистрации или аккаунт был создан дважды? Я хочу иметь доступ как со смартфона, так и с компьютера. Жду вашей помощи.

Hello, I am reaching out about my disabled Instagram account. I am unable to fill out any forms for an appeal to reverse the decision. I believe my account was mistakenly flagged for violating guidelines. I submitted a selfie with a code as instructed but have not received any further communication. This account is valuable to me as it contains cherished photos and helps me stay connected with my family in Europe. I would be grateful for assistance in resolving this matter promptly. Thank you, Jazy.

Hello, I am reaching out about my disabled Instagram account. I cannot complete the appeal forms to challenge this decision, as I believe it was wrongly flagged for guideline violations. Despite providing a selfie with the required code, I have not received any communication as promised. This account, which I have maintained for years, holds cherished photos and helps me stay connected with my family in Europe. Any assistance in resolving this matter promptly would be greatly valued. Thank you.

Hello. I am concerned about some unusual messages I received on my Instagram account, b1ac7berry. On April 11th, I received a message with a verification code that I did not request. Subsequently, I decided to enable two-factor authentication, and received another verification code from Instagram on the same number. Then, on April 12th, I received a WhatsApp verification code on a different number, even though I do not use WhatsApp. On April 15th, I received a message with an Instagram link that I did not click on. I am worried about potential hacking attempts.

Dear Instagram Team, I believe my Instagram account was wrongfully deactivated or disabled due to a misunderstanding of the community guidelines two weeks ago. Today, when I filled out the form regarding the deactivation and provided my Instagram email, I received a message stating that 30 days have passed, and the decision cannot be reversed. However, my account was actually deactivated or disabled only a week ago, not longer. I have around 7,[redacted] followers on my profile, and I have dedicated a lot of effort into building it up. I kindly request the Instagram Team to review my account again. I have not violated any community guidelines as per the terms and conditions, as confirmed by my lawyer, who has thoroughly studied the policies. I have been running my Instagram account for the past 1.5 years without any guideline infringements. I urge you to reverify and reactivate my account @shahidanwar_.llc. Thank you. Email: [redacted]

My account was compromised by an individual pretending to be a former teammate. They changed my email, password, and device associated with my account. Following that, they demanded payment for access. Despite my refusal, they disabled my account, removing my photos. Despite numerous attempts in optimal lighting, the facial recognition software fails to verify my identity. Even after grooming and wearing the same outfit from previous posts, the AI struggles to recognize me.