Instagram Customer Service Issues

Dear Team, I have been unable to access my Instagram account since yesterday due to suspicion of phishing after logging in via an app. Instagram now requires me to verify my identity, but I am unable to do so as my account is linked to an old phone number, and the email verification option is not available to me for some reason. Even the face identification method requires a confirmation code, which I am unable to obtain. I urgently need assistance since I can't use my old number, which is currently inactive. I have not had success with the Instagram Center website. I would greatly appreciate your prompt assistance in resolving this matter. Thank you.

I am having trouble receiving the recovery emails for my Instagram account at [redacted] Despite multiple attempts, I cannot receive the code needed to address suspicious activity on my account. Your assistance in resolving this matter promptly would be greatly appreciated as my Instagram account holds utmost importance to me. Thank you.

Hello, my Instagram account, model_de_chez_prestige, has been hacked. My emails are [redacted] and [redacted] My current phone number is [redacted]/39.05.62, and my old one was [redacted]/91.42.17. I'm trying to recover my account, but when I request a password reset via SMS, I receive a code from a number starting with +23********[redacted], which is not mine. They are also asking for an 8-digit recovery code, which I can't remember. How can I regain access to my account?

Bonjour, J'ai activé l'authentification à deux facteurs sur un compte Instagram que je n'ai pas utilisé depuis longtemps. J'ai réinitialisé le mot de passe avec mon adresse e-mail, mais ils demandent un code envoyé à mon ancien numéro auquel je n'ai plus accès. Je ne sais pas où trouver les autres codes nécessaires, car cela fait longtemps. Comment puis-je accéder à mon compte au plus vite ? Merci.

I am currently unable to access my Instagram account. After my iPhone was locked and subsequently restored to factory settings, I reinstalled the Instagram app. Despite inputting the correct password, I found myself unable to log in. I attempted various methods to regain access, including resetting the password, reinstalling the app, trying a different device, reaching out to Instagram's help center, and utilizing the selfie video feature for account recovery, all to no avail. Now, every time I attempt to log in, I am prompted to enter a security code sent to my old phone number linked to the account, which I no longer possess. This barrier leaves me unable to retrieve the original security code for verification. I believe my account is still active as it hasn't been deactivated. Any assistance would be greatly appreciated as I have exhausted all other solutions.

Hello, I am Ghita Berkout and I have encountered an issue with regaining access to my two Instagram accounts that I lost recently. Due to changing my phone number, I am unable to receive texts for the two-factor authentication codes. I have already submitted two selfie videos for each account in an attempt to recover them. These accounts hold sentimental value as they contain memories and connections with my relatives. Despite my repeated efforts, I have been unsuccessful in retrieving them. I kindly request assistance in resolving this matter promptly. Thank you for considering my request.

Dear Support Team, I kindly request the deletion of the account "massage_beauty_ffm." The account was created without my knowledge, and the photos on it are not of me. I am no longer affiliated with this company, and I have never worked for them. Despite this, the account remains active. I have attempted to deactivate it by clicking on the "complain about use" button, but nothing happened. I now seek your assistance in removing this account. I am awaiting your confirmation. Please feel free to contact me for any further information. Best regards, N. Cisa

My Instagram account, froggylam, has been hacked. I am desperate to recover it. The linked phone number is +[redacted]8, the linked Facebook profile is 林彥黌, and the linked email is [redacted] I attempted to regain access by sending a selfie video, but unfortunately, my identity was not confirmed. The account holds great significance for me. I seek guidance on the necessary steps to reclaim it. Your assistance is greatly appreciated.

My account @rosedubengale has been blocked because I was in the process of unsubscribing from many accounts. I did not think I was doing it excessively, but I was mistaken for a bot. As a security measure, I was asked to change my password, but the old one is not working. I have tried to use the "forgot password" option, but I am not receiving any links to create a new password. I am unable to file a complaint because the account is not inactive or deactivated.

Hello, I recently noticed that my account has been deactivated without any clear explanation. Specifically, there are two incidents where I found myself defending against aggressive comments on one of my posts. The second incident involved me advising an association to be cautious about environmental impact on the moon regarding water exploitation, which I believe is a valid concern. However, I have not violated any policies and can demonstrate this for at least one of the messages, which I have saved elsewhere on my computer. I did not receive the code via email to contact your support team, so I am reaching out through this platform for assistance.

Username: Jessi.knd I need help as my account has been disabled. I believe it was a mistake as I have not violated any rules and my account holds significant value for me. I have been a loyal Instagram user for a long time and have never encountered any issues. Recently, I have been deactivating and reactivating my account for short breaks. On one occasion, my account reactivated on its own, prompting me to report and change my password. I have unfollowed many accounts during this time. It is crucial for me to regain access as I have family members on this account whom I do not usually communicate with. I kindly request assistance in restoring my account. I am willing to verify my identity by providing a photo with my Instagram and face.

I believe I have not violated any rules. I have been a long-time user of Instagram without any issues. I recently wanted to take a break and have activated and deactivated my account a few times. On one occasion, my account reactivated itself, and I promptly reported it and changed my password. I have unfollowed many accounts and wish to recover my account since I have many family members on there whom I don't connect with otherwise. I kindly request assistance in recovering my account. Could you please verify my identity again? I can provide a photo with my Instagram and face for confirmation.

My account has been disabled I believe my account was disabled in error. I have been a loyal user of Instagram for a long time and have never violated any rules. Recently, I deactivated my account for a break, which I have done a few times before without any issues. There was one instance where my account reactivated on its own, but I promptly reported it and secured my account by changing the password. I have unfollowed some users during this time, but I value having family members connected to my account who I otherwise don't speak to regularly. I kindly request assistance in reactivating my account. I am willing to verify my identity by providing a photo with my Instagram and face visible. Username: Jessi.knd Location: Austria Full Name: Jessica Kolendo Email: [redacted]

My account is disabled I didn't break any rules. I have used Instagram for a long time without any issues. Recently, I deactivated it for a break, and when I reactivated it, there was an incident where it was activated by itself. I reported this and changed my password. I have unfollowed many people and now want my account reactivated. It is important to me as I have family members on there who I don't usually communicate with. Please reconsider my identity. I am willing to provide a photo with my Instagram and face to verify. I need my account back. Please assist. Username: Jessi.knd Location: Austria Full Name: Jessica Kolendo Email: [redacted]

Hello, I'm having trouble accessing my Unstagram account. Two photos of me have been posted showing me with large sums of money. Despite trying to change my password following the instructions in the app, I'm unable to log in. The reference email address is different from the one I registered with, the selfie I submitted was rejected five times, and the backup code was also rejected. It's frustrating not being able to regain access. I really need help resolving this issue so I can log back into my account.

My Instagram account @anna.medve was hacked. I tried on another support page, but the person cannot be found when I enter my information. It says my login password and phone number were probably changed. I had deleted my email over time, but I had another one before, [redacted] as listed below. I would greatly appreciate a response, I have been on Instagram for 9 years.

Hello, my new Instagram account with the username lison.subirade has been temporarily suspended because Instagram believes I used services to get additional likes and followers. However, this information is incorrect. I created this new account because I received a beauty pageant title, posted multiple stories on the same day, and gained followers when fan accounts of the pageant promoted me. There is nothing against community guidelines. Can you please reactivate all the features of my account?

Hello, Since [redacted], I've been unable to access my Instagram account after deleting and blocking some contacts. Despite being seemingly logged in, I am constantly logged out whenever I try to use the app. My Facebook and Instagram accounts are linked, causing additional issues. I need assistance in unblocking my Instagram account (santiana_luchko). Thank you.

Bonjour, Je sollicite votre aide car mon compte Instagram a été suspendu de manière inattendue. Je vous prie de le débloquer car il s'agit d'une erreur. Je suis la seule utilisatrice de ce compte et le problème est apparu après avoir téléchargé l'application "Repost-it". Je possède ce compte depuis longtemps et il m'est essentiel. Merci de bien vouloir le réactiver. Nom d'utilisateur : helene__ter Adresse e-mail : [redacted] Numéro de téléphone : +[redacted]0 Cordialement,

Hello, everyone, My name is Armin Kajevic from Stuttgart, Germany. I was born on 07.06.[redacted]. I have been a member of Facebook since [redacted] and have used Instagram for many years. Last night was the first time I had trouble logging into my account. I am quite shocked and struggling with this issue. I kindly ask for help to restore access to my Instagram profile. Thank you for understanding. Best regards, Armin Kajevic! 😊