Instagram Customer Service Issues

I have been unable to access my long-standing Instagram account for months now. Despite knowing the correct password and email for resetting it, every attempt to log in redirects me to the Instagram help page, prompting me to update my email without providing access to do so. Lacking a listed phone number for account recovery, the email remains my only option. Numerous password resets lead back to the help page with a message indicating unusual activity on my account, requesting actions within a day to prevent disability. The affected account is @ryan.with.an.e, while I currently utilize two other accounts with similar usernames as substitutes. The sentimental value of the inaccessible account, established since my youth, holds cherished memories of loved ones and friends in old posts.

Hello, I'm Raina Singh, and my primary Instagram account is @rajmao.singh. During Thanksgiving week, the app experienced a glitch and signed me out. Upon trying to log back in, it required verification by sending a text code to the original phone number associated with the account when it was created, which I no longer have access to. Unfortunately, my current email and phone number are not linked to the account. There are numerous pictures of me, including my face, on the profile. I've attempted to verify my identity by submitting over 10 videos through the app's process but it keeps stating "unable to verify". Can this issue be resolved? I've been locked out for approximately two weeks now.

Hello, I am Rajat Singh, and my user ID is rajat.singh_rs. I have been unable to log in for the past two days. When I enter my username, it says "user not found." I have emailed [redacted] and [redacted], providing all my details, but I have not received any response. Even after waiting for 24 hours, the issue persists. This account is personal and important to me, so I kindly ask for assistance in resolving this matter. I hope to receive a prompt and helpful response. Thank you, Rajat Singh

Dear Sir/Madam, I am seeking help as my Instagram account (officalamanverma) has been disabled, showing "user not found." I am unsure of the reason for this action or what I might have done incorrectly. I sincerely apologize if any mistake was made on my part. My Instagram account holds many cherished memories for me. I can assure you that I will be more vigilant in abiding by Instagram's rules going forward. Kindly consider restoring my Instagram ID. Your assistance is greatly appreciated.

Dear Sir, My official personal Facebook account was linked to my official Instagram account. Unfortunately, due to some mistakes, my Facebook account is disabled. Consequently, I am unable to login to my Instagram account. I adhere to Facebook's community guidelines and have stored personal information on my official Facebook account. Losing access to my official Facebook account would result in losing essential personal data. My identity is verified through my official Facebook account, and I have submitted the necessary documents for an appeal. I kindly request your assistance in reviewing my personal Facebook account and resolving this issue. Thank you.

Username: hyperlosermix Hello, I am facing an issue as my official Instagram account has been deactivated. I always adhere to Instagram's community guidelines and do not post any illegal or explicit content. My account was deactivated by mistake, and despite sending an appeal to the Instagram team with supporting documents, I have not received a response from the Facebook team. I kindly request a review of my deactivated Instagram account and assistance in resolving this matter promptly. Thank you, ali.12sajid

Hello! I recently updated my account email but seem to have forgotten the password. My phone auto-fills it, however, I wish to change it. When I attempt recovery via phone, I receive a link to access the account but struggle to update the password. I need assistance with this issue. The account is under the username @pivnaya_meleuz. I updated my name on June 10th last year, and while I recall the name and password from that time, I can't remember it now. My phone saves the information, but I want to reset it as a precaution in case I lose my phone.

I was tricked into thinking I was helping someone and then received a suspicious link via SMS. Now, I can't sign into my account. I got an alert saying that someone logged in from an Infinix X657 on Instagram in Warri, Nigeria on December 5 at 11:43 AM (PDT. Another notification stated that my new email is [redacted] However, I didn't change my email, and when I attempted to secure my account, I was unsuccessful.

My girlfriend was cleaning up her subscriptions when she received a message saying "your account has been hacked." She can't remember her password, even though we've tried countless possible passwords. One of the most likely ones is molochko123, but it's not correct. Resetting the password through the number isn't working. Please help us resolve this situation...

On Sunday, December 5, [redacted], at 12:42 p.m. local time in Guadeloupe or 5:42 p.m. French time, I logged out of my personal Instagram account to set up a professional account using a different email address for separation. Upon trying to log back into my personal account, I was prompted to verify with a 6-digit code sent to my old phone number, which has been invalid for the past 2 weeks. I wish to regain access to my personal account by entering my password to update my phone number. Thank you.

Dear Facebook Team, I am experiencing an issue with my official Instagram account being deactivated. I always adhere to the community guidelines and do not engage in any illegal or inappropriate activities on my account. It seems like my account was deactivated by mistake. I have sent an appeal to the Instagram team and attached supporting documentation, but I have not received a response yet. I kindly request the Facebook team to review the deactivation of my Instagram account and help resolve this matter promptly. Thank you.

Dear Facebook Team, I am currently facing an issue as my official Instagram account has been deactivated. I have always adhered to the community guidelines and haven't posted any inappropriate content. I believe my account was deactivated by mistake. I have sent an appeal to the Instagram team along with supporting documents, but unfortunately, I have not received a response. I kindly request that you review the deactivation of my Instagram account and help me reactivate it at your earliest convenience. Username: lordkrishna947 Password: abcD@[redacted]

Dear Facebook Team, I am writing to bring to your attention that my official Instagram account has been deactivated. I have always adhered to the Instagram community guidelines and have never posted anything illegal or inappropriate on my account. I believe my account was deactivated by mistake. I have already submitted an appeal to the Instagram team along with supporting documentation, but I have not received any response yet. I kindly request you to review the deactivation of my Instagram account and resolve this issue promptly. Thank you.

Hello, I am having trouble accessing my Instagram account. Every time I try to reset the password by clicking on "Forgot Password," it says my account is not found. I have tried emailing support and calling, but it seems they don't offer that service anymore. This happened before in [redacted], and it suddenly started working again, so I believe they should still have some support available to help with these issues. I am frustrated that I can't log in and have been looking for ways to get assistance, but it seems they have discontinued that support feature.

Hello, I am Abdulai Sesay, known as cesc_abdulai. I am experiencing trouble logging into my Instagram account without understanding the reason behind it. Upon attempting to log in, I am greeted with a 'user not found' message, even though I have not deactivated or deleted my account. I have thoroughly reviewed the community guidelines and terms of service and am confident that I have not breached any regulations. I still have access to the email associated with my account at [redacted] and my phone number is +[redacted]08. I am prepared to take the necessary steps to regain access to my account. I kindly await your response. Thank you, Abdulai Sesay, Username: Cesc_abdulai.

My friend had her account hacked, and when she messaged me, I thought she had regained access. I shared my number to help her with account recovery, but the hacker took advantage, leading to my own account being stolen. The hacker is now using my account to promote scams on my story. They offered to return the account in exchange for a promotional video, and though I agreed, I have yet to regain control. The hacker is now contacting my friends in attempts to scam them as well.

Dear Instagram, I'm unsure why my account was disabled. I haven't violated any rules. My Instagram account holds many memories. Please reinstate my account. I promise not to make any mistakes that breach Instagram's rules in the future. Username: nilesh.gupta.[redacted] Email: [redacted]

Regrettably, I mistakenly gave out my Instagram login details in hopes of winning $[redacted]. Unfortunately, the person has taken control of my account, posting content using my photos from the archive and posing as me. Someone I know was scammed and lost $[redacted]. I am at a loss on how to address this situation, and it’s damaging my reputation within my community. The compromised account is @_antinnie_. Regards, A.

Hello, today I received a link from a friend about an offer that required changing my Instagram email to theirs. Unfortunately, I later discovered that my friend's account was hacked, and the message I received was sent by the hacker. Regrettably, I fell for the scam and now my account has been hacked too. The hacker changed my username from "sanika._" to "sanika.1_" and is using my account to post scams. I am desperate to regain access to my account. Your assistance would be greatly appreciated.

Hello, my name is Nolwennandreu. My account was hacked on Thursday, December 2nd. I haven't been able to access it since. The hacker changed my password, email, and recovery phone number. I sent a video selfie to Instagram on Thursday to recover my account, but I haven't received a response. This hacked account, Nolwennandreu, has been reported at least 53 times by myself and my friends for identity theft. Could you please assist me?