Instagram Customer Service Issues

Hello Instagram Support, I am Bhuvana Kummari, my Instagram handle is heres_bhu. Recently, my account got temporarily locked, although I am certain I did not breach any guidelines. I have been attempting to regain access for five days without success. Could you please assist me in recovering my account promptly? I want to resume using it. Additionally, I traveled from India to the UK on October 1st, and my account was locked on October 3rd. I am uncertain if this travel is related to the issue. I am eager to resolve this matter with your help. Thank you, Bhuvana Kummari, Instagram id: heres_bhu

Добрый день! Помогите, пожалуйста, решить проблему. На моей странице появилось уведомление о подтверждении личности через номер телефона, который уже заблокирован. Я поменяла свой номер. Я не могу ввести код, который отправлен на старый номер. Изменить номер в настройках не получается из-за уведомления. Попытки сбросить пароль через почту не увенчались успехом. Подскажите, пожалуйста, как мне быть в этой ситуации. Спасибо!

Around two weeks ago, I was on Instagram when I received a message saying my account was terminated for breaking community guidelines. They didn't specify which rules were violated, and I hadn't received any prior warnings. I've emailed Instagram twice, following their instructions to send a photo holding a paper with a code, my name, and username, but haven't heard back. I really need help because that account held irreplaceable photos of my friends.

Hello, I messaged a friend on Wednesday and she hasn't seen my messages yet. Although she is not blocking me, hiding her stories, and is active on Instagram, she hasn't responded. We have mutual friends, so I can see her interactions with others. We even have streaks on Snapchat. I'm unsure if she is ignoring me or if there's a technical issue with Instagram. I'm hesitant to ask her directly as it might be awkward. This situation is taking a toll on my emotions, causing me to feel down and doubt myself. Can someone please advise if this could be a technical issue or if there's a different reason for her lack of response?

I am experiencing an issue with my primary Instagram account under the name Marie-Christine Noel. Despite having my photo ID to verify my identity, I am unable to reset the password and access the account named "ChrisPixPhotography". Furthermore, I am concerned as all the images on the account seem to have disappeared. This account is crucial for my portfolio, and I would greatly appreciate any assistance in regaining access and retrieving the missing images. Your help in resolving this matter is highly valued.

I have three Instagram accounts all registered under my legal name - Marie-Christine Noel. My primary account, "ChrisPixPhotography," linked to my email [redacted], is inaccessible even with my photo ID for verification. Strangely, all my images seem to have disappeared. I desperately need help to reset my account and retrieve my photos as this is crucial for my portfolio. Your assistance in restoring access to my primary account and recovering my images is greatly appreciated. Thank you for your help.

I have three Instagram accounts all registered under my legal name, Marie-Christine Noel. I reside in New York, USA, and my email associated with the "ChrisPixPhotography" account is C*****@***.com. Unfortunately, I am unable to reset the password for my primary account. Despite having photo ID for verification and regularly tagging images from my other accounts to the primary one, I cannot access it, and all my pictures seem to have disappeared. I am baffled by this situation and urgently need assistance in resetting my account and restoring my photos. This account is essential for my portfolio, and having access to it is crucial. Kindly assist me in resolving this matter promptly.

Dear Instagram, I am currently experiencing difficulty accessing my personal blog Instagram page, Bolly_africa. The original account, Bollyafrica, was disabled on Sunday, October 3rd, after I logged in on my husband's phone to go live while I was performing my usual updates on my own phone. An error message started to appear, and despite my efforts, I was unable to recover it due to uncertainty about the email address associated with the account. I only had the phone number linked to it, and though a code was sent to my phone, I was unable to regain access. In response, I began using my secondary page as a backup on Monday night, but encountered an error today after a friend followed me and I attempted to post a picture. The page prompted me to change my password on Tuesday, which I completed via my email. I have attached screenshots of the issues I am facing. Your prompt assistance would be highly appreciated. Thank you.

My daughter fell victim to a scam where $[redacted] was taken. We need help tracking the account's IP address, user login details, and creator information. I've reached out to the RCMP, but the account holder is threatening to close the account. The account is under the name of Randy Lucas Saunders. We've been discussing restitution, and the other party is currently online. My daughter's accounts are Alexis.spam01 or alexiscoffmann. Any assistance with this matter would be greatly appreciated.

I deactivated my Instagram account a year ago and now I am trying to log back in, but I am facing issues. After entering my username, password, and SMS code, nothing happens when I click Submit. I have attempted to log in using a VPN but it is still not working. Here are my details: Username: Hossein91sh Phone number: +[redacted]93 Email: [redacted] Thank you in advance.

My name is Sagar Ridhal. I had my Instagram account hacked today at 3:40 pm on 09/10/[redacted]. Someone posing as a senior accountant from a Bitcoin company asked me to change my email from [redacted] to [redacted] in my personal information, which I unfortunately confirmed. Now I can't access my account as the hacker has changed both my email and phone number. Unauthorized content is being posted, and my followers are at risk of being scammed. My IP address is from my usual Android phone, and I need help to recover my account promptly. My username is sagarworld17. Thank you.

I had an Instagram account about 4-5 years ago. Over time, I lost access to this account. I don't recall the email linked to the account and my phone number has changed. The only information I have is the username of my old Instagram account: @Feruz_0463. "Feruz" is my name, and I can verify it with my passport. The numbers "[redacted]" were the last digits of my phone number back then. Please assist me in recovering access to this account; it is crucial to me as it contains messages from very important contacts. Thank you in advance. Best regards!

Hello. On Instagram, my username is nigar_aliyeva199, and my previous password was [redacted]amilriad. The email linked to this account was [redacted] Unfortunately, someone has altered all my information on Instagram, including the linked email. I urgently need assistance in either recovering or permanently deleting my account. This account holds many cherished family photos and data that I would like to secure. In order to verify my identity, I can receive SMS verification on my phone number +[redacted] 70 [redacted] 44 38. However, the individual who compromised my account has also changed my phone number. I am unable to do this process on my own. Kindly assist me in resolving this distressing situation. Thank you for your support. Warm regards, Nigar Agamaliyeva

My Instagram account, Mizzmitchie, was hacked on August 31, [redacted], and the contact information was changed. I attempted to use the report feature by submitting my pictures and a selfie, but the hacker still controls my account. I followed all the help desk recommendations, but no one has contacted me. The hacker is scamming my friends, family, and followers with a bitcoin scam. I urgently need my account to be recovered or deleted to protect my followers.

Good evening, my Instagram account was hacked along with the email address. My Instagram name is HerrFliesentisch, previously it was TeamSpielkindLP. The email was TeamSpielkindLP. My phone number was also attached: [redacted]. Please help quickly. Four days ago, I had around [redacted] or [redacted] followers. I had two partners, Gamers Gear and EliteGamerz, I can provide proof. Kind regards, HerrFliesentisch

Hello Instagram, I am reaching out regarding my account (thereal.c.__) which was hacked on Sunday, September 12. The hacker contacted me through an audio call, threatening to delete my page unless I sent them inappropriate images. They have taken over my account, changing the email, username, and password. They also activated two-factor authentication, preventing me from recovering my account. Despite multiple attempts to contact Instagram, I have not been able to regain access. I have provided identity verification photos, but the issue persists. The original email associated with my account is [redacted] The hacker is scamming my followers by pretending to be me, causing me great distress. I kindly request your assistance in resetting my password, disabling two-factor authentication, or escalating this matter to the appropriate team. If not possible, please consider deleting my account. Thank you for your attention to this matter.

I believe my personal Instagram account was mistakenly disabled or deactivated. While browsing for accounts to shop from, I received a notification about suspicious activity on my account. I provided the requested information to regain access within 24 hours, but have been unable to do so. Despite attempting other appeals and submitting a photo verification as requested, I have not received a response. I would appreciate it if this issue could be reviewed promptly and my account reinstated.

I recently moved to a new country and updated my phone number. Unfortunately, Instagram has locked me out of my account and is requesting a verification code to be sent to my old number. I no longer have access to that number. Despite changing my password and sending a selfie video, Instagram is still insisting on the SMS code. Is there any other way Instagram can verify my account without using my old phone number? My account is arinadimova_ and my email is [redacted] Thank you.

I am writing to request a special review to reinstate my Instagram account. My account was deactivated for violating the terms of use. I want to clarify that the content I shared was never intended to harm anyone and was purely for entertainment purposes. Instagram has been instrumental in allowing me to share laughs with the community and promote my music to my followers. Going forward, I will be more vigilant in adhering to Instagram's guidelines to avoid any future issues. Thank you for reviewing my request and I hope for a positive outcome.

Hello GetHuman team, I hope you are having a pleasant Sunday. My name is Michael but I go by the name Snazzy for my business and career endeavors. I encountered a setback when my Instagram account, @snazzyonthis, was mistakenly disabled. After being hacked, I managed to regain access and secure it with 2-factor authentication. Unfortunately, others reported my account as I didn't comply with their attempts to take it over. This Instagram account is essential for my business and career growth, as I've invested years in cultivating it to connect with people. I kindly request your assistance in contacting Instagram team members to restore my account. This reinstatement would have a profound impact on my life and enable me to continue pursuing my passion. I am grateful for any support extended by the GetHuman team and believe that restoring @snazzyonthis will be a life-changing opportunity. Thank you and may blessings be upon you. Michael Alozie.