Instagram Customer Service Issues

I believe my account was mistakenly deleted by Instagram for supposedly violating their terms of service, even though I did not. I received an email stating my account was permanently deleted and cannot be recovered. I tried reaching out to their customer support at [redacted], but received a message that they no longer support that channel. I am frustrated because I posted a picture of a flag, which some users reported for inappropriate content, even though it followed the terms of service. This led to the deactivation and subsequent deletion of my account, supposedly confirmed by a human. I feel this action goes against the law and Instagram's own terms of service.

Hello, I encountered an issue while trying to update my Instagram account details on June 21, [redacted]. I was changing my email from [redacted] to [redacted] and received a confirmation link at my new email. Strangely, I got an email stating my email was changed back to [redacted], with a link to secure my email, which led to my account being inaccessible. Even after trying to log in with the code sent to my mobile number +[redacted]11, I am unable to access my account "washy1712" on my iPhone. Your swift assistance in resolving this matter would be greatly appreciated. Best regards.

Dear Sir, I sincerely appreciate your app and the service it provides. If my account or comment was mistakenly banned, I apologize for any error on my part. I kindly request the reactivation of my Instagram account or a reply from your team. Full Name: Sourav Singh Sisodia User ID: @sourav_singh_sisodia Email: [redacted] Thank you for considering my message and feedback.

Subject: Instagram Account Support Request Dear Sir or Madam, My name is Attilio Noviello, I reside in Berlin, and I have 2 accounts on Instagram. One is my private account, @pinot.grigio.boy, which I have been using for about 9 years. The other account is @anxietyvshornyness, which I created 6 months ago for my artwork and professional endeavors, and it is very important to me. Unfortunately, this account has been hacked multiple times by someone else until eventually Instagram automatically locked it, leaving me unable to access it. I am deeply sorry and saddened by this development. Therefore, I am reaching out to request support and a review of the account so that I may hopefully regain access to it soon. Thank you for your understanding and assistance. Best regards, Attilio S. Noviello Personal Information: Attilio S. Noviello December 7, [redacted] Berlin, Germany Account: @anxietyvshornyness / via: @pinot.grigio.boy

My Instagram account got disabled due to a violation, although it was unintentional. I sincerely apologize for this oversight. I am reaching out for assistance because this account is personal to me. The last time I accessed it was on June 27. Despite my efforts to resolve this matter, I have not received any responses from the support team. I humbly request your help in restoring my account. Instagram ID: samay0x Name: Samay Harak Bahadur Bhatt Khatri Email: [redacted] Country: India I value the content and memories stored on this account and would be grateful for any assistance you can provide. Thank you.

When attempting to access my main Instagram account, I encounter a blank feed with a notification stating, “We restrict certain activity to protect our community. Based on your use, this action is unavailable until [redacted]-06-29. Tell us if you think we made a mistake,” with options to “Tell Us” or “Okay.” This issue is isolated to my main account as my other accounts are functioning normally. The main screen displays a blank feed, preventing me from viewing posts or stories. My profile appears blank without images or followers shown. Additionally, when trying to view profiles, even of non-private accounts I follow, the system indicates they are private. Troubleshooting attempts such as changing my password and reinstalling the app have been unsuccessful. Regrettably, contacting Instagram directly has not been possible. I seek guidance on resolving this issue.

My Instagram account was hacked on June 30, [redacted], around 10:38 am while I was in Istanbul, Turkey. I received an email notification about changes to my account while practicing yoga, but I missed it. Once I realized my account was compromised, I tried to recover it but the hacker had already altered the account name, email, and phone number. When attempting to reset passwords, all verification emails were going to the hacker. He is also deceiving my friends into sending money. I have reported this to the police, providing the fake email address, probable mobile number, and IBAN. The hacker even offered to sell me back my account. He continues to use my account to scam followers. My original account name was "egemengnl," now changed to "egemengnl_34," email to "[redacted]," and phone number to "[redacted][redacted]." The number he messaged me from on WhatsApp is "[redacted][redacted]." I work in TV production and had 13.8k followers. I am concerned about the implications of this breach on my work and plea for assistance in reclaiming my account. Thank you for your help.

My Instagram account has been closed by mistake and I am currently appealing. Unfortunately, I have not received a positive response from Instagram yet. I have been a long-time user of Instagram and this situation is causing issues with my personal Facebook account as well. I am unable to login to both Instagram and Facebook. I will be leaving a review on the Play Store regarding this issue and the lack of response from Instagram. I am sharing my Instagram account information for reference: Username: atul_meena__07 Password: himanshi164 Email: [redacted] Phone Number: +[redacted]64

1. Instagram recently announced they would disclose the location of my account. I reside in The Netherlands but I am American. 2. After this change, my posts seemed to reach fewer of my followers and even fewer new followers from hashtags. 3. I contacted Instagram about the issue, and they mentioned they couldn't identify my primary country/region, affecting my post visibility two months ago. 4. Unfortunately, I've been unsuccessful in updating my primary country/region in my Account settings due to a persistent error message. 5. I have tried multiple troubleshooting steps including reporting the issue numerous times, re-installing the app, adjusting location settings, verifying my Facebook account (which succeeded), but my Instagram account verification failed, and switching between business and personal accounts.

Hello! I'm having trouble accessing my account, emiliabjorkdahl. I disabled it a year ago but now wish to reactivate it. An old contact number linked to the account is [redacted], even though it's no longer in use. The email associated with the account is [redacted] With around [redacted] followers, I'd be disappointed if I can't retrieve my account. Please let me know if I need to provide any additional identification. When attempting to create a new account using my previous username and email, it indicates they are already in use. I really hope to regain access to my old account. Is there a specific email address I should contact for support? Thank you!

Dear Instagram Team, Our company's account was hacked on January 13th, [redacted], and we have been unable to recover it since. Unfortunately, we were informed that due to our account's size with 12.5K followers, an ASP could not be assigned to help us. The loss has been significant for us as it was a crucial marketing tool for our business. We have reported the incident to the police suspecting the hackers are from Russia. To aid in the recovery of our account, here is our information: - Username IG account: weedo.funwear - Associated ad account ID: [redacted][redacted] - Original email: [redacted] - Mobile number: [redacted] - New email address: [redacted] We have previously provided these details to Facebook via our Social Ads Manager, but no assistance was offered. Please let me know if you require any additional information. I eagerly await your response. Warm regards, Katharina Kubicki Marketing WeeDo funwear GmbH Eschelsweg 4 | 1st floor left D-[redacted] Hamburg Mobile and WhatsApp: +49-(0)[redacted]7

Dear Team, I am reaching out to address an incident involving my Instagram account that could potentially lead to it being disabled. On June 12, [redacted], my account with the username sreenitha_gowda was compromised by an unknown individual, leading to the sending of unauthorized messages promoting fake accounts to users I did not know. The breach occurred around 3 AM-3:30 AM IST, during which my profile picture and name were changed to that of a foreign woman named Agnes. I promptly reported the issue to Instagram, changed my password, and activated two-factor authentication. Unfortunately, my profile remained inaccessible for 14 days. Subsequently, I deleted the inappropriate messages and continued using my account with enhanced security measures. However, on June 27, [redacted], I encountered a popup message indicating that my account had been disabled. I assure you that I am innocent and have never violated Instagram's terms and conditions throughout my five-year membership. I kindly ask for your assistance in reinstating my account, as it holds cherished memories from the past five years of my life. Please review my posts and stories, which contain no inappropriate content, and help me regain access to my account promptly. Your support in resolving this matter would be greatly appreciated. I have already provided the necessary information via email and am eagerly awaiting a response.

I was contacted by a new account claiming to represent @officialherteam, a clothing store. They asked me to be their ambassador and contact the main account. The account (saundra_bulisco70fj) is suspicious with no followers, posts, or picture. Upon checking, I found limited comments on the Her Team account, some mentioning not receiving products after payment. Despite my initial doubts, I believe this activity should be investigated to prevent others from falling victim. I attempted to report the account on Instagram, but the process lacks detail and explanation options. Without sufficient evidence, I fear a report without context may be overlooked. Financial constraints prevent me from making a phone call. While I haven't been personally affected, the situation appears dubious and warrants attention.

Bonjour, je souhaite savoir comment supprimer complètement les suggestions qui apparaissent dans la barre de recherche, même après avoir effacé l'historique dans les paramètres. Dès que je commence à taper une lettre, d'anciennes suggestions apparaissent, même si l'historique a été supprimé. Par exemple, si je tape "f", il suggère "football", etc. Comment puis-je les supprimer car cela devient gênant. Même en effaçant les cookies, le problème persiste. Je songe sérieusement à ne plus utiliser Instagram à cause de cela, donc j'espère que vous pourrez m'aider. Merci d'avance.👍

I am struggling to delete my two profiles, "e.m.pache" and "cocoamari89," as both have been hacked. The second profile, "e.m.pache," is currently being used by someone else, who has removed my phone number and email, making recovery impossible. Additionally, I no longer use the older profile, "cocoamari89," due to lack of access to the associated email. When I tried to sign in using correct information, Instagram couldn't locate my profile, and my debit card was compromised. I am concerned about attempting to recover the profiles again due to potential security risks.

Hello, I hope everything is going well. I've been struggling to reach out to Instagram because I cannot access my account. Despite multiple attempts to use the link sent to my linked Gmail, I am unable to log in due to the website deeming it invalid. Resetting my password has also been unsuccessful as it requires a 4-digit code linked to my previous phone number, which I no longer have access to since losing my phone a few weeks ago. Additionally, contacting Instagram via email proved futile as their support mail appears to be disabled. Regrettably, I seem to have hit a dead end in recovering my Instagram account. Any assistance in resolving this matter would be greatly appreciated as I have important study-related data on my account that I cannot afford to lose. Thank you for your help.

Hello, I am the owner of the Instagram account Hassan_ameri896. I accidentally entered the wrong email address while trying to log in and now my account is locked. It's requesting a password that was sent to the incorrect email. I originally set up my account using my email [redacted], my mobile number is [redacted][redacted], and the password is [redacted]0. I kindly request your assistance in resolving this issue by restoring access to my account using the correct email. Thank you.

Hello, I currently have 2 issues with my Instagram account: 1. When I add a video longer than 15 seconds to my stories, for example 30 seconds, Instagram splits the video into parts but only uploads the first 15 seconds. When attempting to upload the rest, it gives an error message, even though I have good, stable internet. My phone and the app are up to date, and I've tried deleting and reinstalling the app and restarting my phone, but nothing helps. It only posts 15 seconds of any video in stories. 2. I am having trouble with music search. On my second account, I have access to any music for search and attachment. However, on my first account, I can't find anything. The music recommendations only show unknown artists, with a very limited selection.

Hello! I'm Katrīna Kreile, and I've been experiencing ongoing issues with my Instagram account, @sweetbabykaty, for several weeks now. Despite multiple reports to Instagram Help Centre, the problems persist. The main issues I'm facing are: 1) the inability to add captions to my posts, 2) being unable to reply to or leave comments, and 3) others are unable to mention or tag me. As an artist, this is hindering my ability to interact and share my work with a wider audience. I'm unsure why these limitations exist and am hopeful for a resolution to restore my normal user rights. Thank you for your assistance in addressing this matter.

Sehr geehrte Damen und Herren, Gestern hatte ich ein Problem auf Instagram. Mir ist unklar, wie es passiert ist, aber hier ist eine kurze Zusammenfassung: Zwischen 21:30 und 21:45 Uhr wurde von meinem Instagram-Account an den Kontakt meiner Schwägerin, Profilname Nihal Aslan (nihal.aslan32), eine Nachricht auf Türkisch mit "hallo wie gehts" geschrieben. Es fanden 15 Minuten lang scheinbar Chats statt, bei denen weder ich noch Nihal beteiligt waren. Meine Frau möchte sicherstellen, dass ich nicht verantwortlich bin. Wie kann ich bestätigt bekommen, dass weder mein Telefon noch meine Anmeldung verwendet wurden? Und ist es möglich, den Standort zu überprüfen, an dem mein Instagram-Account gestern am 03.07.[redacted] um 21:30 Uhr angemeldet war? Mein Instagram ist auf einem iPhone 12 Pro Max angemeldet, während das andere Konto auf einem iPhone X meiner Frau genutzt wurde, jedoch waren wir beide nicht an den Chat-Nachrichten beteiligt. Ich bitte um Hilfe, um herauszufinden, wer meinen Account verwendet hat und von welchem Gerät aus die Chats geführt wurden. Meine Instagram-E-Mail lautet: [redacted] Leider habe ich keinen Zugriff mehr auf diese E-Mail. Meine erreichbare E-Mail-Adresse ist: [redacted] Ich wäre über Unterstützung dankbar.