Facebook Customer Service Issues

Hello, I go by the name Ebony Queen on Facebook. I've been experiencing problems for the past month as someone has been creating fake accounts to harass and torment me. They have been using my photos on these fake accounts with names like Glen King, Paul Young, Gordon Tompson, and most recently, Joy Troy Brooks. Despite reporting these fake profiles, I have not seen any actions taken. It is troubling that this individual is able to continue these actions unchecked. Any assistance would be greatly appreciated.

Hello! I'm Tenaya Krill. Recently, I was hacked on both Facebook and Instagram. I managed to regain access to Instagram about 2 weeks ago, but I'm still struggling to log back into Facebook. I've attempted to request the code to be sent to my email connected to Facebook, [redacted], but unfortunately, I haven't received anything after clicking "send code." This situation is quite frustrating. Please assist me promptly. You can reach me at my current email, [redacted] Thank you for your help. - Tenaya Krill

I recently experienced unauthorized access to my account. Following the security breach, I promptly changed my password and logged out from all devices as advised. However, I am encountering difficulty logging in now as the system requests a 6-digit code from the code generator. Despite multiple attempts, I am not receiving any codes on my cellphone. This has left me unable to access my account to generate the required code or even verify the phone number listed on my account. I have already submitted a photo ID for verification several hours ago but have not received any response yet. I suspect that the hackers may have altered my cellphone number associated with the account. Your prompt assistance in regaining access to my account would be greatly appreciated.

I am having trouble accessing my Facebook account on my new phone. When I tried to log in, it prompted me for a code that was supposed to be sent via SMS, but I never received the message. I attempted to go through the facial and photo ID verification process without success. Despite closely following Facebook's online help resources, I am still unable to log in. I have confirmed that all my account details, such as phone number, email, and password, are correct.

I encountered an issue when trying to post a job ad. Despite attempting to boost the ad with $25, I couldn't complete the process due to a "location not valid" error. Surprisingly, I later discovered that the ad had been posted multiple times. I urgently need assistance to remove the extra ads and prevent any charges for them. Your help in resolving this matter would be greatly appreciated.

While I was scrolling through my Facebook page, a pop-up appeared that I couldn't back out of, and it accidentally reported my friend Dana Howard's page or her The Peace of Heaven page. The next day, Dana told me that she got kicked out of her Facebook page, and The Peace of Heaven page was deactivated. There was nothing against Facebook's policies on either of her pages. I accidentally reported it while scrolling too fast without being able to back out. I believe this might have been what caused the issue. I am certain there is a way to verify this situation. Dana is very upset about this, and I would appreciate any help in resolving this matter. Thank you, Robyn A.

I am having trouble accessing my Facebook account. When trying to recover my password, a different number is linked to my page, and I cannot link my email address. I have always followed Facebook's rules and use the platform to promote national interest and connect with new people. I would greatly appreciate help in regaining access to my account. Thank you. - Adeyemo Ayobami Emmanuel

Hello, I'm Rich S. I've had difficulties trying to reach you multiple times. My account has been compromised, leading to inappropriate content being posted. Despite changing my password, my account was suspended again for 7 days without resolve. I'm frustrated with the lack of response and am unable to access my account to rectify the issue and retrieve my photos. I've felt ignored and undervalued throughout this process. Can you confirm if this email address is correct? I simply want to regain access to my account. Thank you, Rich S.

I received a message about suspicious activity and was asked to provide a valid phone number linked to my account. Unfortunately, I have not had access to my phone number for over a year due to financial reasons. I use two-factor sign-in with Duo, which provides me a code to log in. Recently, I gave an old account to a streamer named Dee Didders from Toronto, Canada. Today, I tried to log in with my new number, and after texting to [redacted], it asked for my Duo login code, which was sent to a Maryland number. This number could be an old one of mine or possibly belong to my husband. For any assistance, please call me at [redacted]. If the issue can't be resolved, kindly delete all accounts linked to me and inform me via email at [redacted]

Dear Facebook Support, I recently encountered difficulty remembering my password and accessing my recovery email. Despite providing my current Gmail account, I realized it was linked to an unknown Facebook account. Consequently, I created a new Facebook account to receive the code needed. I am concerned about Facebook's request for my ID for verification instead of using security questions. Furthermore, I am puzzled by the platform claiming my current email belongs to another user when I am indeed the rightful owner of the account. Any assistance in resolving these issues would be greatly appreciated. Thank you.

Dear Facebook Team, I have been attempting for several months to regain access to my previous account without success. Unfortunately, my "trusted friends" have not been cooperative with the recovery process. Since changing phone numbers and devices, I no longer have access to the phone number associated with my old account. My name is Cateryna Castro, and I am eager to retrieve my old account connected to the number [redacted]. I had to create a new account to interact with friends while serving in the military. It is crucial for me to recover the old account to manage sensitive photos and other personal content. Thank you for your assistance. Best Regards, Cateryna Castro

Hello, my name is Alexandra Bloom. I have been using the same Facebook account for over a decade now. The issue I am facing is that my old email address, [redacted], linked to this account is no longer in use, and I am unable to recover my password through it. My current email address is [redacted] A few months ago, I tried logging into my account only to find that my password had apparently been changed, despite me not making any changes. I attempted to reset my password through my email with no success. When trying to receive a 6-digit PIN via text, it never arrives, even after multiple attempts. This situation has left me feeling distressed as I have lost access to precious memories, including pictures of my child and interactions with loved ones. I even recently discovered my son has a sister and was unable to reply to her mother's message introducing them before losing access to my account. I am at a loss of what to do next since I have exhausted all options for account recovery. It is disheartening that I cannot find any direct customer support from Facebook despite it being such a prominent social media platform. I am pleading for assistance in reclaiming access to my Facebook account.

I am experiencing an issue where our main page posts show up on all location pages when viewed on desktop, but not on mobile devices. I managed to locate the settings for sharing posts from the main page to each location page. However, I couldn't find how to ensure these posts are visible on both mobile and desktop. Our goal is to have all main page posts display on every location page regardless of the device used. Any advice on how to resolve this would be greatly appreciated. Thank you!

I encountered an issue with Mark Zuckerberg regarding updating my name on Facebook. Despite trying to change it to something simple like "CraigPhyllis," I faced difficulties. Additionally, he inexplicably reduced the font size of everything on my Facebook page, making it potentially hard for my readers to comfortably view the content. As an individual known as ManKind or The First Man, I believe Mark Zuckerberg's actions towards me could be seen as unreasonable.

As a member of Janis Ian's Facebook page, I recently learned that she has been banned for an unspecified "violation of community standards." I find this decision confusing because Janis is known to be a liberal Democrat and not someone typically targeted for censorship. With ongoing lawsuits against YouTube and Google for similar actions, where conservative voices are suppressed, I am concerned about the fairness of Janis's ban. As an advocate for freedom, I urge Facebook to reinstate Janis's access promptly. Moreover, I believe that Facebook should be regulated like a public utility to ensure the protection of Constitutional rights, particularly under the 1st Amendment. Thank you for considering my perspective.

I recently discovered a photo of myself with my colostomy bag on my timeline on Facebook. This is a sensitive image related to my medical condition that I did not authorize to be posted. I am very upset as I did not give permission for Facebook to access photos from my phone and share them without my consent. This has greatly affected me emotionally, and I am struggling to cope with the feelings this invasion of privacy has caused. I am considering taking further action regarding this issue. If anyone from the support team could reach out to me, I would greatly appreciate it. My contact number is [redacted].

Hi there, I was hoping someone could assist me. I noticed an ad on Facebook a few times in the past months for an iPad app that helps with invoicing. I saw the ad a couple of times since spring. Would anyone happen to know the name of that app? Thank you, Wayne S. [redacted]

Hello, I am Pete Fisher, the owner of Station FM LLC also known as @stationformen. On October 1st, [redacted], when I tried to create an ad using the ads manager platform, I received an alert stating that my account was disabled due to unusual activity. Despite my efforts to recover the account by clicking the link associated with it, I encountered another alert stating that the account does not exist. I have been promoting ads for nearly a year and now wish to transition solely to using ads manager. Consequently, I have halted all boosted posts and ads on Facebook and am seeking assistance to resolve this issue. Thank you for your help.

After successfully resetting my password due to getting a new phone, I encountered issues with logging back into several accounts. The new phone prompts for a two-factor authentication code, and despite entering several codes, they were deemed incorrect. As a result, the codes have been exhausted, leading to a halt in receiving further ones. The trouble extends to the iPad, flagged as an unknown device during login attempts. Despite following Facebook's authentication procedures with a photo holding a specified code and providing my ID, there has been no resolution. Regaining access to my Facebook account is paramount.

I recently switched phone carriers and phones. I'm facing an issue logging into Facebook on my new device as I'm not receiving the login code via text. I've successfully received codes from my other social media accounts. Despite submitting my ID photo and a picture holding a code, I'm still unable to access my Facebook account. This has been ongoing for 2 days, and I'm extremely frustrated. Your assistance is greatly appreciated.