Facebook Customer Service Issues

My sister, Cass C., has been posting inappropriate content about our family on Facebook. She believes these untrue things due to her current paranoia and undiagnosed mental health issues. She has a history of temporary psychosis, police involvement, and even attempted to take one of her children. She is now making threats towards our mother and fixating on someone who has blocked her. She mentions me and our family members publicly, spreading slander. Her posts also reference suicide and blame towards us. Allowing her account to remain active only fuels her behavior. She has lost custody of her 5 children due to not taking her medication and posing a threat to them. Removing her account is crucial to protect our family's privacy and show her that her actions are harmful. Please assist us in resolving this.

My Facebook account was suspended for 7 days unfairly. I did not mention race, religion, or sexual orientation in my post. As a nurse, I uphold healing and value freedom of speech as an American. I did not deserve this suspension, as I did not violate any policies. There is a concern about limitations on free speech and the combination of dictatorship with regard to Muslims. There are references to historical events and news. Mark Zuckerberg deceived me in the past, but everything I said can be verified in the media regarding 9/11 and the actions of Muslims. It's important to remember the lives lost in those tragic events.

Good afternoon, I am unable to recover my Facebook account as I've entered the wrong password multiple times. Despite asking my friends for the recovery codes provided by Ashley Caroline ([redacted]), Jade Quirion Poirier ([redacted]), and Mc Queen Allyson ([redacted]), they were not accepted. I do not wish to keep bothering them. Is there another way I can regain access to my account? My phone number is [redacted], although it's not associated with my account. Thank you.

Yesterday, my Facebook account was disabled. I uploaded a Cricket game video from my TV onto my timeline without considering copyright laws. Shortly after posting it, Facebook removed the content due to a copyright complaint from a third party. Despite this, my account remained active for a while. A few hours later, I was automatically logged out, and when I tried to sign back in, I received a message stating, "Account Disabled." I have been using this account for 10 years and it also includes my business pages. Contact me at [redacted] or +[redacted][redacted]. My name is SMH Shahjahan Chowdhury.

I am currently locked out of my actual account as Bob McKimmons. My late wife's SBCGlobal.net account was linked to my established account under her email while using Facebook on my phone. Facebook mistook me for a hacker when I logged in. I have provided my Telo number, driver's license, and new email address, but they sent a temporary code to my old account. I tried setting up a new account as Robert, but it didn't work. I need a code sent to my phone at [redacted] or to my new Gmail at [redacted] The confusion lies in Facebook recognizing me as Bob while my Gmail is under Robert. I need to receive a call from Facebook or receive the code for resolution. My previous username was [redacted] with the password desertfox. The correct setup should be [redacted] with the original desertfox. This stress-causing misunderstanding needs to be resolved promptly. Thank you for assisting with this issue.

Hello, my name is Sanju Sharma. My ex-husband and I initially created an account under the name of my child, Adhip Dahal. After our separation, my ex-husband changed the passwords and has been using the account. He has been using inappropriate language like "f***ing b****" on this Facebook page, which is distressing as it represents my child. Despite informing the police, they advised me to report the issue to Facebook. It has been a year, and the abusive language continues. I am unable to access the account as the passwords have been changed. I simply wish for the account to be disconnected to prevent further distress. Thank you.

Hello, I'm Sanju Sharma and I have a Facebook account. Due to personal issues with my ex-husband, I had been away from Facebook but occasionally checked in. I deactivated my account but have now forgotten my password. Despite numerous attempts, the system says the password is incorrect. My email has been hacked by my ex and I no longer have access to it. I need to regain access to my account as it contains important photos of my children. The account is under the name "Sanzu Sharma." I am unsure of how to proceed since changing the password requires access to my compromised email or phone number, which I cannot do as my ex has control over them. I am reaching out to Facebook in the hopes of resolving this issue. Thank you.

I need help accessing one of my two Facebook accounts. The first account, created on my lost iPhone, has been forgotten along with the associated email and password. The second account, created on my tablet, is easy to access. Both accounts have the same profile information, some common friends, but not all the same ones. I've tried the password recovery steps without success. With my new phone, I can only access the account on my tablet, but I'd like to reopen my first account. Please provide assistance via email at [redacted]. Thank you.

My name is Mohosina Akter Cynthia, and I am facing an issue with my personal Facebook account being disabled. I have been using Facebook since [redacted] and have never violated any rules. Recently, I discovered that my account was disabled, impacting my business page linked to it. Despite submitting various documents like my national ID card, birth certificate, and SSC certificate, I have not received any response from Facebook. I am eager to regain access to my account, especially for my business page's sake. My account ID is Mohosina Akter Cynthia. Your assistance in resolving this matter would be greatly appreciated.

I need assistance with retrieving my account as my phone reset and logged me out. I fear it has been hacked. Microsoft states that my email no longer exists, making it impossible to reset it that way. This situation is causing severe anxiety, as all my precious photos and memories are stored on Facebook. I want to transfer everything to a new email address. I have contacted Microsoft, but the issue persists. This account has been a part of my daily life for almost 11 years, and losing it overnight has been distressing. My name is Chloe L Walters, and the email associated with the account is [redacted] However, I can no longer access it. Please help me by contacting me at [redacted] Thank you.

I tried to access my Facebook account under the name Gregory Lee Shadbolt and encountered an error message stating it had expired. Upon attempting to restart the session, I was informed that my account had been disabled for a violation which I am unaware of committing. Despite being a lawful and reputable individual, I encountered difficulties as my account had been compromised by several unauthorized users in the past. Despite following the necessary steps to close the account, wait for six months, and then reset it with a new password, I discovered multiple additional accounts linked to my name and information. This situation has caused me distress as I solely used the account to view my sister's photos and communicate with friends. I have had to create new accounts multiple times, leading to the inconvenience of informing all my contacts about the changes. I am frustrated and considering seeking legal advice to address this unfair situation.

I require assistance as my phone has been wiped, and I am locked out of my account. I suspect it may have been hacked. Despite attempting to recover the account through my ten-year-old email, Microsoft claims the email no longer exists. I have initiated a case with them, but the situation is causing me significant anxiety. My Facebook holds ten years of cherished photos of my child and deceased relatives. This sudden loss is distressing. I aim to transfer these memories to a newer email account I control. I am eager to resolve this issue. My name is Chloe L. Walters, and the email linked to the account is [redacted], although it is allegedly non-existent. For further communication, reach me at [redacted] I am willing to undergo additional security procedures. I eagerly await your response as I exhaust all avenues to regain access.

Hi, I'm Beverly Santiago and my Facebook account is under the name Yl Lythe. I'm unable to access my account due to two-factor authentication. Despite several attempts, I didn't receive the login code required to log in. This confusion has led to me being locked out. I've tried different methods to regain access, including submitting my identification and photos holding a code, but I haven't heard back from the Facebook team. I've also emailed at noreply@facebook and the email address from the one providing the reset code with no response. I'm seeking urgent assistance to resolve this issue. Thank you for your help and prompt attention to this matter.

I recently noticed an unexpected charge of $44.99 in the pending section of my TD Checking Account online. The charge occurred between 10:00pm on Saturday night and around the same time on Sunday evening. I have been locked out of my personal Facebook account for over a year, using my fiancé's account and a business account named J.I. Mobile Repair Service linked to Christopher Jones's personal page. I normally make small payments for boosting business posts, but I haven't done so in the past 2 weeks. The charge appears as "Purchase Authorization FACEBK 5TYSULEQD2" for $44.99. I am puzzled by this charge and request assistance from Facebook to clarify the reason behind it. If there has been a mistake or mix-up, I would like to know. Please contact me, Christina Fidance, via email or my cell phone at [redacted]. Thank you.

We recently experienced an issue with a video we shared on Facebook four months ago. After reporting it and having it removed, it was flagged three times the next day, leading to our page being deemed ineligible for ad breaks pending an investigation. Facebook assured us they are investigating the unjustified flags and working to restore our eligibility for ad breaks. Once this is resolved, we should be able to resume using ad breaks on our page as before. We have screenshots of the flagging incidents and our communication with Facebook to support our case. Visit our page at www.facebook.com/soccermemes for updates.

I am unable to access my Facebook account. I was logged out and asked to verify my identity through an SMS code, which I have not received despite multiple attempts. The phone number on my account is correct, and my phone service is working fine. When trying to resend the code, I receive a message warning me to slow down to avoid being blocked. Additionally, my friends can no longer see my account. I tried to dispute any issues, but received a response that my account was not disabled. Can someone assist me with this problem?

Dear Facebook Team, I recently received a three-day posting restriction on Facebook and would like to clarify your policies. It seems classical art, historical essays, and possibly even religious symbols could be subject to restrictions. I'm unsure of the boundaries, especially concerning copyrighted material like da Vinci's works. Would sharing a simple image of a woman or a garden also have legal repercussions? I'm seeking clarity on what content is acceptable on the platform. Thank you for your attention. Sincerely, Erwin Neutzsky-Wulff

I have been locked out of my account with the Amateur Radio logo featuring a skull with a microphone on it. I made a new one but would like to regain access to my old account. Despite trying everything, I have been unable to recover it. I have provided my Georgia driver's ID front and back for verification. My name is Randy Moore from [redacted] 52nd Street, Columbus, GA, [redacted], and my phone number is [redacted]. Additionally, I am requesting help in recovering my wife Charlene's account. Her second account, under the name Charlene Manriquez Moore, needs to be restored as her first account was hacked. You can delete her 1st and 3rd accounts, as well as any duplicates I may have. Thank you. You can reach Charlene at [redacted]

I am having trouble recovering my account under the name Jayakrishnan Keralavarma. My username is [redacted] Someone has reported my account out of personal animosity, and I am unsure of who or why they did this. When I attempted to log in, Facebook requested additional identity confirmation. Regrettably, I mistakenly submitted a selfie as the required document. Now, Facebook states that my account is under review and I cannot access it. They mention appreciating my patience and assure me they will respond soon. It has been a week, and I still cannot log in. If given another chance, I am willing to provide the necessary identity documents. I hope to regain access to my account soon.

On July 14th, I shared the following on Facebook with a screenshot of Trump's tweet: "This is discriminatory. If you don't denounce this, YOU are biased. 3 of the 4 Congresswomen mentioned were born in the US. The other became a citizen at age 10. I am eager for the next November to remove this individual from office and return all supporters to obscurity." After checking Facebook's speech regulations, no part breached them. "Son of a bitch" doesn't fall under Facebook's hate speech guidelines. "Ash heap of history" is a historical term indicating irrelevance. I've asked for a review, but I can't access my support messages on Facebook.