Facebook Customer Service Issues

After creating my Facebook account to join a university group, it was immediately disabled. Despite uploading a photo, sending friend requests, and sharing my location, my account was locked out for a supposed terms violation. Now, my personal information and photos are inaccessible unless I send my ID for verification, which I refuse to do. I urgently request my account and data be deleted without submitting ID documents, as I distrust the company's data handling practices.

I need help recovering my original Facebook account and email as well as the password, which I have forgotten due to my bipolar and ADD. My new cell number is not recognized by Facebook or Google. My email, [redacted], has vanished for unknown reasons. I recently switched to a Samsung Galaxy Prime, which has storage management issues despite using an SD card. Two weeks after purchasing the phone, the battery and port broke, leading me to use a Hisense phone temporarily. I heavily rely on Facebook for lift clubs for festivals and markets to sell my goods and now my Pinterest saves are gone, affecting my business logo, event planning, and income. This issue is causing stress and impacting my mental health as I have a market festival approaching and need access to confirm my stall and ticket. Your prompt assistance is greatly appreciated. Regards, Christie E. L. +[redacted]7

Hello, my name is Yesenia. I recently created a Facebook account on July 4th using my mobile number without linking an email. Yesterday, while using the Messenger app, I removed my phone number and got logged out of both Messenger and Facebook. I can't remember my password, and the reset requires access to an email I didn't link. I tried creating a new account with the phone number, hoping to locate my original account, but Facebook couldn't find it. Despite setting up the new account for deletion, I still can't access my original one. Please help.

My Facebook account has been locked for a week now due to a misunderstanding, not suspicious activity. Despite reaching out to get human and Facebook multiple times a day, no one has been able to unlock my account. I've explained the situation repeatedly, but keep receiving unhelpful pre-written email responses. I rely on my Facebook account to stay connected with family, so it's essential for me to have it unlocked. I've tried verifying my identity through security questions, but it hasn't resolved the issue. I need assistance from Facebook to unlock my account as soon as possible. Thank you. Email: [redacted] Phone: [redacted]3

I attempted to transfer my Facebook account to a new phone, unintentionally creating a new account and using the same profile picture. Despite friends being able to see the original account, I couldn't recover it. The account, in existence for 3 years, was linked to phone number [redacted], which I've since changed to [redacted]. Recently, Facebook informed me that the account was deleted due to suspicions raised by a friend. I had about [redacted] friends on that account and treasured pictures of my 9 grandkids. I am eager to regain access and have tried unsuccessfully with assistance on my computer after 5 pm via Gmail. The only response received thus far was acknowledgement of locating my account. Any assistance would be greatly appreciated.

I have been dealing with an impersonator on Facebook who has created multiple fake accounts in my name and my friends' names. I have reported and had some of them removed, but a new account has surfaced with my picture. The profile picture from this fake account has been posted in a group I used to be a part of called "Alpha xPlorers." I have deactivated my old account "Wanderwolf Karthika" and no longer use it. The impersonator is using my personal details, which were on my old account. I would like to request the account holder's information and any other associated accounts and phone numbers to pursue legal action. If that is not possible, I urge for the immediate deletion of the fake account.

On July 12, [redacted], I encountered an issue when trying to access my Facebook account via the mobile app. A message popped up informing me that my account was temporarily locked due to a suspicious login attempt from another location. I confirmed that the action was not initiated by me and proceeded to reset my password. However, I seem to have made an error during this process as the new password I set is not being recognized. When attempting to reset the password again by selecting 'forgot password', Facebook requested to send a verification code to an email address associated with my account. Unfortunately, I no longer have access to that email. Despite providing my phone number, which I normally use to log in since I am uncertain about the connected email, Facebook does not recognize it. I attempted to recover my account through the provided link, submitting my identification for verification. After receiving an email to reset the password, upon setting a new password, I encountered a message stating I had attempted too many times and was prompted to try again later. Despite following the instructions, I found myself back at the initial stage without access to my account. At this point, I am unsure of what steps to take next, as I suspect I have not set up trusted contacts for account recovery.

A few years ago, I attempted to reactivate my Facebook account but was unsuccessful due to not having my old phone number. Consequently, my account became hacked without my knowledge. Friends started mentioning ads for Ray Bans on the account, which I hadn't posted. I've tried various recovery methods like changing the password and using Google+ to log in, but I'm not receiving the 6-digit confirmation code via email. This has left me unable to seek help from Facebook support as I'm locked out of the account, and some of my friends can't report the page since we're not connected on the platform. I'm seeking assistance to regain control of my account to stop the unauthorized activity or, at the very least, to have the account deleted.

I am trying to recover my account named Tula Wolf. I no longer have access to the email associated with it. However, I gathered three trusted friends to provide me with the codes required for verification. Despite receiving the codes - [redacted], [redacted], and [redacted] - the system kept rejecting them. I attempted various combinations without success. I am frustrated as it is challenging for me to coordinate with my family, especially since one of the contacts I had to reach out to I had not spoken to in two years. I was hopeful that this method would allow me to regain access to my Facebook account, where I have meaningful memories from before I was 13, given my amnesia. I am extremely upset and desperate to access this account. Any assistance would be greatly appreciated.

I am experiencing issues with certain family members who are misusing Facebook by engaging in negative behavior such as slander, bashing, and making drug transactions. Despite ongoing involvement of professionals and agencies, my husband and I, both disabled older adults, continue to be targeted on Facebook by our nieces and nephews. I believe that Facebook should be a platform for positive interactions and not a battleground for personal conflicts. The individuals causing trouble are using various aliases including Julia Shelton, Becca Shelton, Sadie David Dean, and Jessica Smith, among others. This behavior is concerning, and I would appreciate your attention to this matter. You can find me on Facebook as Julia David Wise or reach me at [redacted]. Your prompt response is greatly appreciated. Thank you. Sincerely, Julia Wise

I believe social media platforms should respect freedom of speech. I recently experienced censorship on a popular platform, but I refuse to be silenced. Despite being blocked, I've found other ways to express my thoughts. It's clear that these platforms have different standards from traditional American values. Many like-minded individuals and I supported Trump in the past, and we plan to do so again. Let's work to overcome the restrictions imposed by certain platforms and political ideologies, and unite behind President Trump for the upcoming election. Please refrain from sending me emails, as I'm skeptical of liberal viewpoints. Thank you.

I am reaching out to Facebook regarding my disabled account under the "Trouble logging in" section. I was locked out without any reason or explanation before even logging in for the first time. Despite following all the account disablement policies, my account, Roger Canders, remains inaccessible. I have sent four messages including this one on June 24, [redacted], with no response. I have repeatedly submitted the form with my photo as instructed when an account is mistakenly disabled. My email is [redacted] Although I have received login codes, they haven't resolved the issue. Each attempt results in a "login as Roger Canders" message followed by the disabled account notification. I have not breached any guidelines as I had not even logged in previously. How can I expect a resolution or even acknowledgment from Facebook? Should I escalate this matter to the Federal Trade Commission or the New York State Department of Consumer Affairs if no action is taken within 24 hours?

I'm having difficulty accessing my Facebook account. Despite entering the correct username and password, a prompt to "confirm my identity" appears each time, leading me to a "content not available" page. This issue persists across all login attempts, with a notification stating, "sorry, this feature isn't available right now." Although my account remains active as I receive messages on Messenger, I am unable to reply or engage in any activities like viewing contacts online or posting stories. I no longer use the email linked to my account, making password resets ineffective. This access problem has persisted for the last 3 to 4 days.

I only created a Facebook account to play a game by linking it. I received suspicious activity warnings despite having no actual Facebook activity. Facebook requested photo ID for verification, which I can't provide since the account has no legitimate information. I reached out to Aion: Legions of War support to switch my account from Facebook to Google, but without Facebook access, they are unable to verify ownership. The disabled Facebook account prevents me from proving ownership. I need temporary access to verify my game account until it's transferred to Google. Once done, I won't use the Facebook account anymore.

I am still unable to log in to my Facebook account. I have been seeking help for a week, but no one has assisted me in unlocking my account. Despite multiple attempts to resolve the issue, my account remains locked. I rely on Facebook to stay connected with family, and it's frustrating that the problem persists. I have confirmed that there was no suspicious activity on my account. I have been in contact with support daily, but no progress has been made. The repeated assurance that this would be the last time I would receive assistance is disheartening. I am concerned that this situation might be a scam. It has now been over a week, with no resolution in sight. Unlocking my account is crucial, as it is my primary means of communication with loved ones. I urge for prompt attention to this matter. Thank you.

Hello, I am reaching out to inform you that I suspect my Facebook account has been targeted by individuals who seem untouchable. They are using the platform, particularly in Algeria, to disrupt peace efforts. I aim to promote peaceful coexistence, but these individuals are hindering my voice by freezing my account, making it impossible for me to log in despite receiving email verification codes that do not work. I hope you can address this issue promptly. I look forward to your assistance. Best regards, Lamoda Bella.

I believe my account has been targeted, as I can't log in. There seem to be Facebook accounts that are untouchable. I'm from Algeria, and we are facing challenges there. Some are misusing social media like Facebook to disrupt peace and silence voices advocating for democracy. My account, "Lamoda Bella," is frozen, and I can't log in despite receiving codes via email that don't work. I hope you can investigate and resolve this issue. I look forward to hearing from you. Regards, Lamoda Bella.

I believe my account has been targeted. I can show you some Facebook accounts that seem untouchable! They are breaching the peace in my homeland, Algeria, using social media, like Facebook, to provoke change towards democracy. Unfortunately, they seem to have the upper hand, targeting individuals like me to silence our voices. My Facebook account, "Lamoda Bella," is frozen, and I can't log in. Each time I try, they send a code to my email, but it doesn't work. I hope you will investigate and resolve this issue. I look forward to hearing from you. Regards, Lamoda Bella.

Hello, I believe my account has been targeted. I can provide you with some Facebook accounts that seem to be untouchable. By breaching peace and specifically targeting my homeland of Algeria, individuals are using social media, such as Facebook, to hinder real change towards democracy in Algeria. It appears they have the upper hand by targeting individuals like myself to silence my voice. My Facebook account, Lamoda Bella, is frozen, and I cannot log in. Each time I try, they send a code to my email, but it doesn't work. I hope you can investigate and resolve this issue. I eagerly await your response. Regards, Lamoda Bella.

Hello, my name is Casey Morehead. I've had my Facebook account since [redacted], almost 10 years now. I created it using the email [redacted] when I was 16. Unfortunately, I can't access that email anymore and I also forgot my password. To make things worse, I changed my password while intoxicated to protect my account from my abusive ex-boyfriend and now can't recall it. Although I've been continuously logged in on my current phone, I will be switching to a new one soon and would like to regain access to my account. Losing it would mean losing important connections, messages, and memories. I'm willing to verify my identity by providing a picture of my driver's license and answering any security questions. I desperately need to update my email and password details. Despite trying for months, I haven't made any progress. Please assist me with this issue. Looking forward to your response! Sincerely, Casey Morehead.