Facebook Customer Service Issues

I encountered a concerning issue with my Facebook account that I wish to address. While accessing the Camarena Academy group on Facebook, I was unexpectedly logged out. Subsequently, I received a second code from a Chennai number, leading me to believe that someone on the Facebook team may have blocked my account. Despite several attempts to recover my account, I have not received the verification code necessary. This distressing incident occurred at 4 p.m. two days ago, and I am still unable to access my account due to being told I have requested too many codes. This extended delay in resolving the matter is distressing. My account has been hacked twice before, resulting in unauthorized activities such as unfriending people, liking pages, and sending friend requests without my consent. I suspect a particular individual within the Facebook team, whom I believe holds a position of influence, might be involved in these incidents. Any assistance in restoring access to my account would be greatly appreciated to prevent further misuse. It is important to address this issue promptly to ensure the security of my account and prevent any potential harm. Thank you for your attention to this matter. Sincerely, Shubha PS.

I have been unable to access my account for several months now. I recently changed my phone number and no longer receive the 2-step verification codes. The listed recovery address, [redacted], is also inaccessible. On Facebook, I used the name Kimberly Jewel, but my full name is Kimberly Jewel Shook, and my maiden name is Kimberly Jewel Morrow. I believe my ID was not accepted due to this discrepancy. Please delete this account as it is connected to personal issues I am currently dealing with. I am willing to provide my birth certificate and photo ID if necessary. I have been trying to resolve this issue for months and would appreciate immediate assistance.

I forgot my password and went through the process to reset it, but I never received the SMS code to access my Facebook account. I have provided various forms of identification but have not heard back from the support team. It's been a month, and I'm frustrated with the lack of progress. How can I prove my identity if I no longer have access to the phone number linked to my account? I hope for a successful resolution to this issue soon.

I recently restarted my Facebook account where I posted a GoFundMe page. I haven't been active on Facebook for a while but had an old account under the name Jonathan E Strong. I'm the same person. I sent a verification picture as requested and kindly ask you to reactivate my account promptly. I understand you are protecting my security, and I appreciate that, but the GoFundMe page and Facebook account are essential for me during a challenging time. I apologize for the quick activity, but when people see a need and a fellow vet reaches out, things can move fast. Your actions are putting my life at risk and cutting me off from the support system I desperately rely on - my friends, family, and the people I served. Please, release John Strong's account. Thank you. If necessary, feel free to contact me directly at [redacted].

I have two Facebook pages: "All I Know Reviews" (old) and "OFTN Reviews" (new). I am attempting to merge the old page into the new one, but I receive an error message saying the pages cannot be merged because the names are not similar. Despite this, the content on both pages is identical and includes "reviews" in the title. I am only trying to transfer the content from the old page to the new one to avoid manual work. Once the transfer is successful, I will delete the old account. Kindly address this issue so I can proceed with the transfer. Thank you.

I signed up for a new FB account yesterday, my first one. It was disabled shortly after. I was asked to upload an additional photo, which I did, but now it says my account is under review. I didn't have a chance to finish my profile or add any friends. I did join a medical support forum and got approved, but now my account is blocked. I'm really frustrated. How do I get my account back?

I previously had a Facebook account where I had various videos and inappropriate pictures with my boyfriend. Unfortunately, my account was hacked recently and I have been unable to recover it. Just this Monday, the hacker started posting the inappropriate pictures I had and sending them to other Facebook accounts, where they were reposted. Despite my efforts to report the profile and the pictures through Facebook, they have not been taken down. I would greatly appreciate any assistance in closing that hacked account and reporting the inappropriate content that others have been posting. It's important for me to feel safe and secure using Facebook without worrying about these pictures circulating further.

I am a member of a Facebook group called Scranton Police Department. Our group has been without a functional admin for over six months. Allie Massey, the admin, mentioned being harassed in Nov [redacted] and has been inactive since. Recently, a hacker group took over our page, allowing any member to authorize new members. They have added around [redacted] accounts and are posting inappropriate content. I've been in the group for four years and want to regain control to remove these individuals or have the group deleted. I've created a new group, Scranton, PA Police Department, to help members move over. Please address this as a priority since our complaints have not been addressed. The admin, Allie Massey, is unreachable. Your intervention is necessary. Thank you, Robert Algar Jr.

I am dealing with identity theft issues. After unknowingly providing personal information to a scammer through Facebook Messenger, my old account was misused for inappropriate activities without my consent. Despite creating a new account and deactivating the old one, the scammer continues to change my passwords and create fake accounts using my phone number and email addresses. Currently, I suspect there are around 12 fraudulent accounts using my profile picture. This situation is alarming as logins are appearing from various locations in the US and internationally. Please reach out to me at 1[redacted] or email me at [redacted] I urgently need assistance as these individuals have made threats, and I am seeking to close down all accounts associated with my name and contact details. Thank you in advance for your support. Patricia K. Laws

I am facing difficulty unlocking my account due to the available options. One option requires me to receive codes from three friends, while I can only contact two friends outside of Facebook. The other option asks me to identify photos of friends, but since this account is solely for gaming, I do not personally know these individuals. This makes it impossible for me to utilize this option as well.

Hi, On May 8th, my account was hacked. Despite receiving a notification about a login from an unknown device, the hacker managed to change my password. I tried to access my linked email, not used for over 10 years, but suspect it's hacked too. The password was changed again recently. I've taken steps like writing a letter to head office, messaging Facebook, and having friends report the hack. Although uncomfortable, I feel out of options. Thankfully, my Instagram linked to Facebook (a.mesz) seems unaffected. Any advice on what I can do?

I seem to be locked out of my account, possibly due to forgetting my password. Despite having no issues with password resets previously, I am unable to remember it this time. I have attempted various methods to change it, but I no longer use the initial email associated with my account from years ago. The system seems unable to locate my account, which is frustrating. My account is registered under [redacted] I would appreciate immediate assistance with resolving this issue as I would rather not trouble my trusted contacts. I am also unable to access any games linked to my Facebook account, adding to my frustration. This sudden problem is quite perplexing as I have not encountered such difficulties previously.

My previous account, [redacted], was hacked. Inappropriate videos and pictures of me have been posted on Messenger and are circulating on Facebook. Despite numerous reports, the account remains active. Just recently, another person, Evangelina Mendoza @evangelina.mendoza.[redacted], shared more content of me on Facebook. I am deeply concerned about my privacy and safety. I have filed a report with the police who advised me to contact Facebook. I urgently request the closure of the account Anahí Herrera linked to [redacted] and the removal of all unauthorized content, including the latest posts by Evangelina Mendoza. My goal is to regain a sense of security while using Facebook and prevent further circulation of these images. Your immediate assistance in this matter is greatly appreciated.

Hello, I am experiencing issues with my fourth Facebook account being banned without explanation. I have verified my identity by providing my ID in the past. It seems like this may be a case of mistaken identity. I am eager to understand the reasons behind these repeated bans and would appreciate it if my profile and activities could be reviewed to rectify this situation. I am reaching out for assistance in resolving this matter. Thank you in advance for your help. I look forward to hearing from the Facebook team soon. Best regards

I recently received a notification from Facebook informing me that there was an attempt to access my account from an unfamiliar location and device. I confirmed it wasn't me and tried to change my password. However, when prompted to enter my old password, it wasn't accepted. It seems that the hacker was successful in changing both my password and phone number associated with the account. I am unable to regain access or reset the password through the usual methods. I'm seeking assistance in recovering my Facebook account. Thank you.

I have been attempting to update the name of my business from "Tacoma's Food Cooperative" to "Grit City Co-op". "Grit City" is a popular nickname for Tacoma, and our members agreed in January to rebrand the business for a more engaging image. Despite multiple attempts, I have encountered repeated denials and exhausted the appeal process without success. It appears the system is disallowing the change without a proper review. This rebranding is crucial for our business, and creating a new page would sever our current customer base. Urgently, we need to reflect the new name on Facebook to prevent further confusion among our customers and address concerns from our members who supported the name change.

I had an account several years ago that I deactivated. My phone number changed because my phone broke, and I got a new one. I now have a brand new Motorola smartphone, the ZX2 Force. I am having trouble submitting a picture through the help center, which means I can't send a picture of myself with my ID. I am stuck and urgently need to access my account because there is a work conflict related to my old Facebook account.

I am having trouble posting on my Facebook page due to a recurring error message, despite having a working internet connection. This issue seems to only affect my Facebook page, which was created in April [redacted]. My other page, Princess Y. Owens, has been compromised before. I believe there might be a hacking incident related to my router. I am aware of tools like Catch-Up to trace these issues. Please reach out to me at [redacted] to discuss this matter further. Ms. Owens

This is now my third Facebook account due to their disabling them. Today, when I tried to log in, they required a photo due to "suspicious" activity. I uploaded a photo for review, which was the same as my profile picture. Later, I found out my account was disabled again. I have sent my ID previously when they requested it, but they still didn't unlock my account or return my photos, including ones of my military service and family. I had lost [redacted] friends on the last account and almost [redacted] on the one before that. This new account is only a month old, and I can't keep sending friend requests. I haven't done anything wrong, yet this keeps happening. I am frustrated and tired of this treatment. Facebook should reconsider how they handle their users, or they will face consequences.

Hello, I need help with an issue. My personal account, which contains all my important data, photos, and is used for social events and contacting friends, has been disabled. I have another account under the name Samuel Kakoulis, which is strictly for family and work colleagues. I can confirm ownership of both accounts with my email addresses: [redacted] and [redacted] I am trying to retrieve the disabled account on Facebook, which I understand was disabled for violating community standards. I use these two accounts for different purposes.