Facebook Customer Service Issues

Hello Facebook Team, I am reaching out because my Facebook Business Page, FALCO LUNEAU, has been hacked. It used to appear in the shortcuts on my personal page, Falco de Jong Luneau. As a musician, it's crucial for me to regain access to my page. Last week, during an online conference with an individual from LA, I learned how to do podcasts via Facebook. However, since then, I have been unable to access my FALCO LUNEAU page. I can still log in to my personal page, Falco de Jong Luneau. Thank you, Falco

Hello Facebook Team, I am a genuine user of this account. Unfortunately, Facebook mistakenly disabled my personal account citing a violation of community standards. I have provided all the necessary identification to prove my identity and request the reopening of my account. I hope you will review my appeal promptly and reinstate my account at your earliest convenience. Thank you, Facebook Team. Name: Sushil Bhandari Email: [redacted] Phone number: [redacted] Country: Nepal

Hello, I am experiencing difficulty deleting or exiting my account. I do not wish to participate in Meta For Business as it is different from what I initially expected. My account has been accessed by others, making changes I cannot control. I would like to either delete or deactivate the account, but I cannot find suitable online support for this issue. Can you provide a contact number in Australia to assist me? Thank you, James S

Hello Facebook Team, I am the owner of the Facebook account associated with the email ([redacted]) and mobile number [redacted]. My name is Pushpaka Kalana Kumarasinghe. My account was disabled on 23/11/22 despite not violating any Facebook guidelines. Additionally, I have lost admin access to my Facebook business page "wownewslk," which indicates that my personal account may have been hacked, leading to the business page being compromised as well. Subsequently, my WhatsApp number was also disabled. Upon downloading my Facebook information from the disabled landing page, I discovered unauthorized logins from Germany and France on 23/11/22. I have been actively using my Facebook profile and business page since [redacted], and they hold significant value to me. I kindly request the reactivation of my Facebook account, given the circumstances of it being hacked. Although I have attempted the links provided by the FB Support team to recover my account without success, I am willing to provide any additional information required. Your assistance in resolving this matter is greatly appreciated. Thank you.

Dear Sir or Madam, Unfortunately, my Facebook profile has been deactivated. I have been using Facebook for over 10 years. Recently, there was an attempt to hack my profile, and I also mistakenly entered my password incorrectly several times. I am well aware of Facebook's community standards, which I assure you I will not violate in the future. There have been incidents where my ex-girlfriend had access to my account and caused some of the violations that I later noticed. I assure you that these incidents will not happen again. I kindly request the reactivation of my account. My Account: Dennis Arning 14.09.[redacted] Phone Number: [redacted]89 Email: [redacted] (Linked to [redacted]) Address: Dennis Arning, Merkelheiderweg 86, [redacted] Marl Attachment: Official ID Best regards, Dennis Arning

Hello Facebook Team, I am the account owner associated with the email ([redacted]). My Facebook account has been disabled for supposedly violating community guidelines, but I have not breached any rules. If necessary, I can provide any documents you require to resolve this issue swiftly. It appears there was an error in your security system that led to the wrongful deactivation of my personal Facebook account. I have submitted all the necessary identification documents for you to reconsider and reactivate my account promptly. Kindly assist me as this profile is both personal and business-related. Thank you. MY PROFILE INFORMATION: Name: MD.Rashedul Islam Country: Bangladesh Birthday: 09 May [redacted] Email: [redacted]/[redacted]

I would like to have my email address restored to my Facebook account in order to regain access to it. Someone else received a code and altered my email. Although my phone number, pictures, and information are still associated with the account, the email has been changed to a different one. I have the email and phone number of this individual, but I am struggling to have Facebook relinquish control of my account back to me. I am seeking assistance in reclaiming access to my account, changing my password, reverting my email back to its original state, and regaining control of my account.

I've been struggling to reach out to Facebook for assistance in regaining access to my original account for more than a month. I have submitted my ID around 5 times but have received no response. Since I got a new phone with a new number, I am unable to go through the usual recovery process as I don't remember my Gmail, Facebook, or Apple ID passwords. I feel locked out of everything. I would appreciate any help I can get. You can reach me at [redacted] or [redacted].

Hello Facebook Team, I am a genuine user of this account, and unfortunately, your security system mistakenly disabled my personal Facebook account. It was disabled for supposedly violating Facebook's community standards. I have submitted all the necessary identification documents to prove my identity and request the reopening of my account. I kindly ask you to review my appeal promptly so that my Facebook account can be reinstated. Thank you, Md Hasnain

Our organization, the National Student Clearinghouse, manages a Facebook page through a team member's account, Kathy Dugan. Unfortunately, we lost access to Kathy's account due to two-factor authentication issues. We are seeking assistance to either update the authentication method by providing necessary verification, or assign another colleague to link their personal account to the page.

Both my Instagram and Facebook accounts were hacked. The impostor linked a secondary Instagram to my profile, leading to spam being posted. Consequently, both my Facebook and the spam Instagram accounts were disabled. Facebook suggests I log in to the Instagram account to appeal the decision, but it's not mine, making it impossible for me. While I'm relieved the imposter Instagram was disabled, I operate a business through my Facebook account and urgently need access restored. Despite reaching out via email and private messages on Instagram, I've received no assistance. It's been a week, and I'm losing business daily. I'd appreciate help as every time I try the ID verification page, an error occurs, preventing me from submitting it. Thank you.

Mon compte a été piraté il y a 2 mois. Suite aux publications des pirates, il a été bloqué, et je n'ai pas pu y accéder car ils avaient changé l'adresse pour la réinitialisation du mot de passe. J'ai donc déclaré le piratage à Facebook et envoyé ma pièce d'identité pour vérification. Maintenant, je peux enfin essayer de me reconnecter, mais le mot de passe n'est plus valide. Malheureusement, mon adresse e-mail (un vieux compte de [redacted]) n'est plus active, et je ne peux réactiver ce fournisseur internet qui n'existe plus. Comme je n'avais pas de téléphone portable enregistré, ils me proposent toujours de réinitialiser le compte avec l'e-mail qui ne fonctionne plus. Je suis bloqué et j'aimerais tant les contacter pour obtenir de l'aide. Merci.

Hello. I'm unable to access my account as it has been hacked. The password was changed, my email addresses were removed, and the two-factor authentication via phone number was disabled. Facebook now requests a code that I don't have. I provided my passport details to Facebook and received a recovery code, but it's asking for the two-factor authentication code again. I've been stuck in this loop for 2 weeks. My Facebook and Instagram were both hacked, but I managed to recover my Instagram since the protection and email weren't altered. I can see someone active in my Facebook through my Instagram and have taken screenshots. I receive notifications on both my phones from my account. I'll attach all the screenshots in photos. There is also a business page linked to my Facebook account. Please help me regain access to my page. My Facebook was always linked to the phone number +[redacted]15, as shown in the screenshot. Please assist me as I love Facebook and have always trusted its security measures. Restore my original settings. Email: [redacted] Phone: +[redacted]15 Please remove the email [redacted] from my account as it's not mine.

I believe my account has been compromised. I am unable to access my account as it appears to have been hacked. The password has been changed, email addresses deleted, and two-factor authentication through my phone number no longer works. Despite submitting my passport data to Facebook for a recovery code, I am stuck in a loop, repeatedly being prompted for the two-factor authentication code I no longer have. I have been managing my Facebook page for over six years, which contains my original articles and photos. I can verify my ownership with my unique texts. While my Instagram account was successfully restored, due to its unaltered security settings, it seems my Facebook account remains compromised, as evidenced by active sessions from unknown sources. I have attached screenshots and seek assistance in regaining access. My Facebook business page is linked to the phone number +[redacted]15, as shown in the screenshots. I trust Facebook's security measures and kindly request the restoration of my account to its previous state. For any correspondence, please reach me at [redacted] or +[redacted]15. Additionally, please remove the unfamiliar email [redacted] from my account. Your prompt help is greatly appreciated.

I have encountered a significant issue with Facebook. Despite my attempts to seek assistance through their help section, I have been unsuccessful. My profile was compromised by hackers, leading to unauthorized access to one of my business pages. Two fraudulent ad campaigns were conducted, each costing $75. Moreover, another business page was maliciously removed from my control, with my admin rights revoked, and I am unable to reclaim it. This particular page, in my real name with 11K likes over 10 years, contains my image. Facebook's support in resolving these matters has been unsatisfactory. Though I have regained control of my profile by deleting the unauthorized email and changing my password, I am unable to report or recover the affected business page. Despite possessing evidence such as login attempts from Vietnam, Vietnamese ad campaigns, email change notifications, and admin access records, Facebook claims I do not have an eligible page for recovery. I urgently require Facebook's intervention in addressing these issues.

Hello, my name is Charles P. I am having trouble accessing my 5 Facebook accounts because I lost track of my emails and passwords. I need to retrieve pictures from those accounts to memorialize loved ones who have passed away. I remember bits of my passwords and can provide answers to security questions. Additionally, some accounts have a backup to verify my identity through contacts like David S., Kara G., Savon C., and my mother, Jeanette C. I have identification documents like my Colorado license and birth certificate for verification purposes. I am willing to do whatever it takes to regain access to my accounts. Your assistance in this matter would be greatly appreciated. Thank you.

Hello Facebook Team, I am writing to inform you that my account was disabled a few days ago. I have numerous important pictures and messages saved in my account that I need. The disabling of my account has caused problems within my family and for personal reasons. I kindly request that you reactivate my account. I am willing to provide my identification for verification purposes to facilitate the reopening of my Facebook account. Name: PRĀJWAL Kämðè Email: [redacted]

Dear Facebook Team, As a long-time user of Facebook, I am disappointed that my personal account has been mistakenly disabled since April 21st due to issues with the community system. I have submitted all the necessary government identification for verification. I kindly request your assistance in resolving this matter. Thank you for your prompt attention to this issue. Sincerely, K Email: [redacted] Password: [redacted] Phone number: [redacted] Gmail: [redacted]

Dear Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of the Facebook Community Standards. I have provided all the necessary identification to demonstrate my authenticity and request for the reopening of my account at your earliest convenience. Thank you, Facebook Team! Best regards, Tanvir Afnaf Date of Birth: 04-10-[redacted] Email: [redacted] Phone Number: [redacted]2

Dear Team, I am writing to inform you that my Facebook Account is still disabled. I kindly request for your prompt assistance in reactivating it. This account holds ten years' worth of memories from my life which I cherish deeply. Here are my Facebook profile details: Name: Swapnil Bhoyar Email ID: [redacted] Alternate Email: [redacted] Phone Number: +[redacted]66 Country: India Issue with Profile Access: Disabled without a clear reason provided. I have also included my Portal Product Serial Number and Government of India ID for verification purposes. Thank you for your attention to this matter. I look forward to hearing from you about any additional information required from my end. Warm Regards, Swapnil Bhoyar