Facebook Customer Service Issues

Peace be upon you. I am having trouble logging into my Facebook account because it got hacked. The email and password were changed, and the account is disabled. Please help me by verifying my previous account information before the hack. You can contact me at [redacted] or [redacted] or by calling [redacted]1. Your prompt assistance is appreciated. Thank you.

I have previously sent an email about this matter, but I require assistance in recovering my page. It was hacked between 10:00 pm and midnight on 4/8/23 while I was sleeping, and I only discovered this incident upon waking up the next morning. The name associated with my email and page is Nikolai Fitzpatrick, though I suspect this is a fictitious identity. When my acquaintances view my page, they see this unfamiliar name linked to my profile. The hacker has altered my page to indicate that I reside in Los Angeles, California, hail from Kyiv, Ukraine, and am divorced. Your help in resolving this issue is greatly appreciated. Regards, Mark L.

Dear Facebook team, My Facebook account is currently locked, and I am unable to unlock it as the system is asking for identity verification, which I do not have. This account holds significant importance for me. I kindly request Facebook to provide alternative options such as sending a code to my phone or email to regain access to my account. Your prompt assistance in unlocking my Facebook account would be greatly appreciated. Thank you.

My Facebook account has been compromised. The hacker altered my password, blocking my access. Surprisingly, the hacker also gained entry to my cash app account and used my funds to purchase bitcoin. Desperate for assistance, I contacted what I believed to be Facebook support. They seemed helpful initially, but instructed me to invest the remaining funds in bitcoin. Now, I fear I have fallen victim to another scam. I have a supposed name and contact number of the individual who claimed to help me regain control of my account, but I suspect they provided false information. I possess the phone number of the original hacker, as well as their IP address.

My name is Nelly P. and my password has been hacked. I can't access my Facebook account anymore. I tried changing my password myself, but it's asking me to prove my identity. I've tried sending my ID or driver's license, but the security system won't accept it. My account is currently blocked. I have friends on Facebook like Francine V., Christine P., Ammar S., Joseph L., Viviane P., and Ben M. I can send the required documents via email as I can't do it through the security system. Can you provide me with an email address to send these documents or help me retrieve my account? I've been trying for over three days and I'm facing issues. Thank you, Nelly P.

My name is Nelly Poisson, and my password has been hacked. I can no longer access my Facebook account. I tried to change my password myself, but I was asked to prove my identity, which I did. However, the security protocol for sending identification documents like my ID or driver's license is not working, preventing me from recovering my account. The account is now locked. I have friends on Facebook named Francine Vallet, Christine Perrone, Ammar Sayari, Joseph Lementec, Viviane Perrone, and Ben Man Dey. I can send the required identification documents via email since I'm unable to send them through the security system. Please provide me with an email address to send these documents.

My account was hacked and locked by unknown individuals. When I tried to access my Facebook account, a message appeared stating that my linked Instagram account has been disabled due to violating community guidelines. The email shown as linked to my Facebook account, [redacted], is unfamiliar to me. My associated phone number is [redacted]7. I am seeking assistance to resolve this issue and I am available to provide any necessary information regarding my account. Thank you.

A hacker obtained my password and email, accessed my account, changed the email to one I didn't recognize, prompting me to create a new Facebook account. However, the old account remains active, even suggesting my new account as a friend. I am hoping to swiftly resolve this issue as I had a large number of friends on the old account and now must rebuild my connections. It's concerning how hackers can alter email addresses and access accounts, causing Facebook to lock me out. I aim to have only one functioning account and curb these hacking incidents.

My personal Facebook account has been disabled without any reason. I do not post any illegal activities and always follow Facebook community guidelines. I use my real name, pictures, and phone number on my account. It is where I store my personal data. Unfortunately, I am unable to log in now. I suspect someone may have reported my account falsely. I kindly request assistance to recover my account. Email - [redacted] ID Name - Sagar Goswami

I am the new IT Manager seeking assistance with a longstanding issue that began in October [redacted]. I am looking to resolve this matter promptly. My username is [redacted] The problem is related to the Wisconsin Program’s Facebook page, which we are unable to access as it has been disabled by Facebook. We are seeking guidance on how to remove the page from Facebook, if possible. Any recommendations or insights you can provide would be greatly appreciated. [redacted]

Yesterday, I encountered a very strange issue! I received over 60 messages on Messenger, all of them were the exact same message, and they were from various people, some of whom are my Facebook friends and some are not. What was more surprising is that I got all these messages within 2 minutes. Additionally, some friends informed me that they also received the same message claiming to be from me. The message included a video and requested their email and Facebook passwords. I'm concerned about how this happened and what steps I can take to prevent it from occurring in the future. Thank you.

My wife tried to log in to Facebook on May 2nd but received an incorrect password notification. This indicated that her account was hacked. After using our phone number to investigate, we discovered that Berthe Kowal had hacked the account. I managed to change the password for Berthe’s account and erase it. However, Berthe altered my wife’s email address to a hotmail account and deleted her phone number from the account. Consequently, my wife cannot access her account on Facebook, as she doesn't know the new password, email, or phone number associated with it. As a result, she's unable to reset the password or regain access to her account due to the altered contact information.

Hello Facebook team, I am reaching out regarding my Facebook account that was deactivated [redacted]. I have submitted my government-issued CNIC as proof to the Facebook team and received the status "Review Requested." However, my account has not been restored yet. My account contains valuable personal documents, and I kindly request your assistance in reopening it. Thank you. Name: Abu Bakar Azeem Phone Number: [redacted]2 Email Address: [redacted]

Hello Facebook team, I am experiencing trouble recovering my Facebook account after submitting my ID for verification. The status shows as "Review Requested," but the account has not been restored yet. My Facebook account holds valuable personal documents, and it is essential for me to regain access. Please, assist with reopening my account. Thank you. Account Information: Name: A. B. Azeem Phone Number: [redacted]2 Email: [redacted]

I am facing an issue with my account as I changed my Facebook profile name and it got locked. Now when I try to login, a message appears telling me to log out but I cannot access my account. Can anyone assist me with this? The page displays the message: "Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can." Thank you.

Buenos días, necesito su colaboración para recuperar mi cuenta que fue inhabilitada por un producto publicado en Marketplace que infringió las normas de Facebook. Por favor, permítanme la oportunidad de recuperar mi cuenta, la cual tiene 15 años de antigüedad y guarda recuerdos fotográficos importantes para mí. Agradezco su colaboración. Aparecía en Facebook como Maryeri Gutierrez. Correo electrónico: [redacted]

Hello Facebook team, My personal Facebook account was disabled by mistake due to a security system issue citing a violation of the community standards. I have already provided all the necessary identification information to prove my authenticity. I kindly request you to review my appeal promptly and reactivate my Facebook account at your earliest convenience. Profile Name: Ahammed Zumman Email: [redacted] Phone number: [redacted]

I have been struggling to regain access to my account. Despite multiple attempts through the website's help center, the links and passcodes provided were invalid. My account was originally registered under the email [redacted], but I am now completely locked out as the contact information has been changed by someone else. They have also contacted my friends for codes, one of whom gave it to them and is also locked out now. Even after submitting my driver's license several times, I have not received working login details or password recovery links. I urgently need assistance to regain entry to my account. Thank you, Ashleigh S.

Subject: Request to Reopen Disabled Facebook Account Hello, I am a genuine user of this Facebook account, and it has been disabled mistakenly by your security system citing violations of the Facebook community standards. I have already provided all the necessary identification to verify my account. I kindly request you to review my appeal promptly and reinstate my personal Facebook account at your earliest convenience. Profile Name: Ahammed Zumman Email: [redacted] Phone: [redacted]

My account has been compromised. The intruder has altered my email, preventing me from accessing it successfully. I am in need of assistance. Name: K. Hamel Landry Facebook Reference Number: FB[redacted]4 Please provide this number to the advisor for a prompt resolution. Name of Connected Advisor: Roy Benson Employee ID: FB03378 Operating Hours: 08:00-16:30 PT