Facebook Customer Service Issues

Hello, I am Denise ECK. Due to a hacking incident, I am unable to access my Facebook account, despite trying different methods and devices. It seems impossible. I kindly request a reset of my account. The email associated with the account is: [redacted] Thank you, Denise

Dear managers, I am reaching out for assistance with accessing Marketplace on Facebook from Poland. I have encountered difficulties after receiving a job offer from a person named Stacy Williston to help with posting house photos and descriptions for rent in the USA. Upon trying to use Marketplace, I found that my account was blocked. Although I have managed to unblock my Facebook account, I am still unable to access Marketplace. I received a message stating that my account was being used by someone else. I have followed all provided steps to resolve the issue. Can you please investigate if there has been unauthorized use of my account and assist me in regaining access to Marketplace? I am looking forward to your response. Thank you, Inna.

Hello Facebook Team, I have been struggling for many years to recover my best friend's account named "ভালোবাসার ফানুস" with the email [redacted] I have submitted numerous requests for a review and have been waiting for a long time to regain access. Please restore my friend's account. I am willing to abide by all the terms and conditions. Initially, there was an issue as it was under a fake name which is not my NID name. I am now prepared to use my NID name for the account. Kindly investigate and assist in recovering the account. Thank you.

Hello, I am Geet Sawhney from New Delhi, India. I have two Facebook accounts linked to [redacted] (ORIGINAL ACCOUNT) and [redacted] The issue I am facing occurred today on May 6th, [redacted], around 12:00 pm IST when my [redacted] account was hacked by someone from Vietnam using the email [redacted] The hacker changed my username and password. I received emails in my Gmail account alerting me to this unauthorized activity. Unfortunately, I am unable to access my mobile phone linked to this account, as the number is currently inactive. I have provided an email from Vodafone verifying my ownership of that number. Despite my Instagram account being linked to my Facebook, I have been unsuccessful in recovering my Facebook account. I have attached my Facebook page and photos for reference, along with my passport ID for identification. I kindly seek assistance in securing my account without access to my username, mobile number, or recovery email address. Thank you.

Hello, I am facing an issue where my account has been hacked, and my personal information is being used without my permission. Unfortunately, I no longer have access to my old emails or phone number to recover my account. Despite trying various methods, I have been unsuccessful in regaining access. I am willing to provide any necessary documents for verification purposes. Kindly advise on the required documentation needed to assist me in recovering my account. Your help in resolving this matter is greatly appreciated. My name on Facebook is Shahinoor Chowdhury.

Hello, my account has been hacked and my personal information is being used. Unfortunately, I no longer have access to my old emails or phone number to recover the account. I have tried various methods to regain access without success. I am willing to provide any necessary documents for verification. Please advise on the required documents to assist with account recovery. I have valuable memories stored in the account and would really appreciate your help in recovering it. My Facebook name is Shahinoor Chowdhury. You may contact me via my updated email at "[redacted]".

Good afternoon Facebook team, My Facebook account has been disabled for an unknown reason. I have been using my official Facebook account for the past 15 years and have always followed the Facebook community guidelines. Now that my account is disabled, I am facing many difficulties as it is a significant source for me to stay in touch with the world. I kindly request you to review my request and help me resolve the issue with my disabled Facebook account. I would greatly appreciate your assistance. User Name: Satpal Kashyap Email. Id: [redacted]

I was incarcerated, and my previous account stayed active. However, shortly before my release, the account vanished. I still have all the necessary information and the password, but the account is gone. Although I know the email the account was linked to, I no longer have access to it. I aim to regain access to my old Facebook account to retrieve my cherished photos, delete the account, and utilize my new account. Please assist me in this matter. Thank you for your help.

On April 26, my Facebook account was compromised by someone who speaks Vietnamese and changed my password. Despite multiple attempts to contact Facebook support via email, I have not received any responses. When I tried to access my account on that day, I was prompted to reset my password in Vietnamese and saw unfamiliar activity. I changed my password and tried to appeal the suspension of my account, but the communication remained in Vietnamese, making it challenging to navigate. I believe the hacker changed my password while I was at work, and despite receiving an email notification to report unauthorized activity, by the time I responded, it was too late. My page has been replaced with a Vietnamese shell, causing me to lose all my data and connections. Despite creating a new account, it was suspended for not meeting community standards. I am Kim C Lane from Sandy, Utah, and I am seeking help to recover my original page containing valuable pictures and contacts.

Dear Facebook Team, My Facebook account is currently locked, and I am facing issues with the identity confirmation process. I kindly request your assistance in unlocking my account. Alternatively, please provide me with the option to verify via email or phone code. This account holds significant importance for me as it is linked to my other social platforms. I would appreciate it if you could consider my situation and make the necessary changes to unlock my Facebook account. Account Name: Ekhtiyar Khan Maruf Number: [redacted]5 Email: [redacted] Password: marufkhanabd17

I am unable to access my Facebook account. Someone has modified the password, changed the contact email, and activated two-factor authentication. Despite changing the password through manual review with my driver's license, I am still unable to bypass the hacker's two-factor authentication via an authenticator app as I did not set it up.

Happy Birthday! Learn more about your new Facebook settings. We have removed some security standards designed for minors since you have become an adult. For example: • Anyone can send you messages. • You may have a public search listing and use the tag suggestion feature. • Additionally, remember that anything you share publicly can be seen on Facebook or any other platform. Learn how to change these settings. Find out more about the changes. Happy Birthday! Learn more about your new Facebook settings. We have removed some security standards designed for minors since you have become an adult. For example: • Anyone can send you messages. • You may have a public search listing and use the tag suggestion feature. • Additionally, remember that anything you share publicly can be seen on Facebook or any other platform.

Facebook Wishing you a happy birthday! Learn more about your new Facebook settings. Some security standards created for minors will no longer apply to you now that you are an adult. Such as: • Anyone can message you. • You could have a public search listing and utilize the tag suggestion feature. • Also, please note that any content you share publicly can be viewed by anyone on Facebook or other platforms. Learn how to change these settings. Find out more about the changes.

Hello, I am writing to address the issue with my account being disabled. I would like to clarify that there seems to be a mistake as I do not own the Instagram account under the username "mulinchi.mailiengly1" or the email address "[redacted]" as mentioned. Instagram has confirmed that there is no account associated with these details. Therefore, I believe there has been an error, and I kindly request the reactivation of my Facebook account. I appreciate your prompt attention to this matter and hope to regain access to my account soon. Thank you, Bike Review BD

I am Manish Kapkoti. The profile ID I have is being misused by creating a fake ID with my name. This fake ID is sending wrong messages to people, misusing my name. The original ID with over [redacted] friends that I use has no profile mention beyond January 25, [redacted]. Please help close down my fake ID that has been doing all this. Thank you.

Hello, I'm facing a significant issue. I need to remove certain photos from our Facebook account, but we no longer have access to it. We encountered password problems, followed the procedure, received encrypted emails with codes, but are unable to open them. The individual requesting the removal of her photos has already sent us two letters through her lawyer. Could you please assist us? Miriam Gelmini & Mihai Banica Cerreoni Dental Office in Nyon

Hello Facebook Team, I am a genuine user of this account, and your security system mistakenly disabled my personal Facebook account. It was disabled due to a violation of Facebook community standards, but I have provided all the necessary identification to reopen my account. I kindly request that you review my appeal and enable my personal Facebook account at your earliest convenience. Profile Name: Ahammed Zumman Phone Number: [redacted] Email: [redacted]

A few years back, my account was hacked and unauthorized ads were posted, leading to the permanent blocking of my affiliate account without my knowledge. Now, when I try to advertise my products, I'm unable to do so. I created a new Facebook account, but it was also blocked from posting right away, despite not engaging in any suspicious activity. Furthermore, I tried using a trusted friend's account to create a new advertising account, only to encounter the same issue with that account being blocked from posting as well. I am at a loss on how to proceed as I am unable to get any help or support from Facebook. I have submitted a review request, but it has been pending for quite some time. Even on my main account, I can't request a review due to being hacked previously.

Dear Team, I am writing to report that my Facebook account has been hacked, and I have lost access to my login details including my phone number, email, and password. Despite trying the recovery process, I keep receiving a message stating, "We don't recognize your device." I am puzzled as I am using the same device, network, and location to retrieve my account with no recognition from Facebook. To substantiate my ownership, I am providing details of the device and IP address of my location before the hack. Additionally, I want to inform you that the email I typically use to log in is no longer accessible, prompting me to consider changing it. Recovering my Facebook account is crucial to me, particularly during this trying time following the loss of my grandmother. I would greatly appreciate it if you could assist in regaining access. I am committed to enhancing the security of my account in the future. Thank you for your assistance. Sincerely, Meryl Jean Navea Iglesia

Dear Sir or Madam, I am writing to report that my Facebook account has been hacked, and my email address and phone number have been removed from my account. Consequently, I am unable to log in to my account. Although I received an email from you containing a code to reactivate my account, the code appears to be encrypted and unreadable. I kindly request your guidance and assistance in reactivating my account, which is under the name Hans Perzl at Perzl-Design. Thank you for your help. Best regards, Hans Perzl