Facebook Customer Service Issues

My Facebook account was disabled without reason. It turns out someone else was using my phone number, causing a mix-up. Once Facebook reinstated my account, I lost access to photos, friends, and my feed. Facebook must restore my account and fix this issue. I have not received assistance from customer service, as there is no phone number to call. Facebook lacks customer service support and now expects payment for live support, which only involves typing issues on a chat. It is their mistake, and they should rectify it. I will persist in reclaiming my data and having it displayed accurately.

My son has a Facebook account under a different name because he's in the Armed Forces of Ukraine. He lost his phone with Google Authenticator, so he can't access his account. He has his email, phone number, and Instagram. How can we disable two-factor authentication since Facebook support hasn't responded?

Subject: Request for Instagram Username @solaced Dear Instagram Support Team, I hope this message finds you well. I am reaching out to request the username @solaced for our health and wellness brand. Understanding the high demand for usernames on Instagram, we appreciate your attention to this matter. The word "solaced" embodies the essence of comfort and relief, which perfectly reflects our brand's dedication to promoting holistic well-being. Through our range of products and services such as organic supplements, meditation guides, fitness programs, and heated blankets, we aim to support individuals in improving their physical, mental, and emotional health. Establishing our brand's presence on social media is a top priority, and securing the @solaced username would significantly boost our online visibility and assist us in engaging with our target audience more effectively. After conducting thorough research and noting the username's inactivity, we would be grateful if you could transfer it to us. While we acknowledge Instagram's stringent policies regarding username requests, we remain optimistic that our request will be reviewed favorably based on our dedication to health advocacy and the current status of the username. Attached are screenshots showing that the account has been inactive since 24th May [redacted]. The username aligns with our business name, other social media profiles, and marketing materials, making it a logical choice for our Instagram account. Should you require further details or steps from us to facilitate this process, please do not hesitate to inform us. We are prepared to fulfill any necessary requirements or procedures. Thank you for your attention and anticipated cooperation. We eagerly await your response. Best regards, Roderick Team Solaced

Recently, a friend asked for help with her account, and I obliged by sending her a code from my phone. Unfortunately, shortly after, I found myself unexpectedly logged out of Facebook. Upon checking my emails, I discovered that my account had been accessed by someone else. I followed the necessary steps, including providing my ID for security purposes, and managed to regain access through my email. However, I noticed that my password, email address, and other details had been altered. The intruder logged in from Cardiff just 15 minutes before me. Despite my attempts, I was unable to reset my email and password as the hacker had already made changes. I am shocked by this violation, especially coming just a day after my birthday. I am seeking assistance to fully recover my account.

I am writing to address my concern regarding the sudden loss of 10K followers due to the disabling of my former account without any explanation or follow-up. As the owner of a media company and a Civil Rights lawyer, I am considering taking legal action if immediate access is not granted to the following pages: 1) My original Carla Mader page (Pittsburgh) 2) Integrative Healing Magazine 3) PetConnections Magazine 4) Union Township Washington PA Oversight Group 5) All Life Advance Care Centers If I do not receive a response within 7 days, I will proceed with filing a federal Civil Rights claim and a loss of intellectual property claim for damages exceeding $1,[redacted],[redacted], with the possibility of initiating a class action suit. Your prompt attention to this matter is appreciated to prevent further legal action. Thank you, Carla Mader 65 Cardox Rd. Finleyville, PA [redacted]

Dear Team, I have been requesting for over a month for Facebook to close my company account. Unfortunately, despite multiple complaints, the account remains open and has once again been accessed by hackers. They are using my personal photos and identification, causing significant concern. I urgently need Facebook to address this issue promptly by either closing or removing the account as it contains sensitive personal information. The attached link directs to the account that requires immediate action. Sincerely, Ashika

Dear Sir/Madam, I am Bahara Rahimbigi, the admin of a Facebook page named Aradokht Store فروشگاه آرادخت, which was recently created to operate an online shop in Afghanistan. Yesterday, I attempted to boost one of our posts, but encountered issues with payment using my Mastercard. Following multiple unsuccessful attempts, our ads were flagged and disabled by Facebook. I am reaching out to inquire if there is a possibility to re-enable advertising for Aradokht Store and address the problem. Thank you. Regards, Bahara Rahimbigi

I believe my account was hacked as the perpetrator changed my password to gain access. Despite regaining access, I am unable to reset the password, remove emails, or make any changes without the original password, which I do not know because it was altered. The reset process does not seem to be working as I have attempted multiple times. Should I proceed with deleting my account or can I expect assistance from the support team? Your prompt help is greatly appreciated as I am a paying customer.

I am writing on behalf of my dear friend, a well-respected educator with global recognition. Recently, her two accounts were unexpectedly deleted by the platform, claiming they were fictitious accounts controlled by different individuals. Despite providing evidence that the accounts belong to her - one being personal and the other linked to her 35-year tenure at an educational institution, including 21 years as principal - she has been unable to have the institutional account removed and her personal account reinstated.

I am currently locked out of my account due to unusual activity. I am unable to sign back in as the old email linked to my account is inactive, leading to difficulty in receiving a verification code. I have submitted my driver's license for approval, received a code, but I am still unable to access my account. This issue is affecting my business operations, and I need prompt assistance to regain access without delays.

My Facebook account, with the name under Gracy Monticalbo, was hacked recently. The perpetrator changed all my contact information and password. Despite multiple attempts to recover it by submitting my ID, it was unsuccessful. After numerous tries, I was finally able to add an email and reset the password. Unfortunately, I am now faced with an issue accessing my account due to 2FA. It requests recovery codes and a familiar phone that I have used before. Although I am using the same phone, it fails to recognize me. I would appreciate any help in resolving this matter.

Dear Facebook Review Team, I am writing to seek assistance with the review process for my disabled Facebook account. I submitted a review request and have not received any updates after more than one week. I understand the high volume of requests but worry mine may have been overlooked as I haven't received any confirmation. I kindly ask for a prompt update on the status of my review request. Your attention to this matter is greatly valued. Sincerely, Hussnain Hussnain

I am struggling to access my Facebook account and messages because I cannot recall my old password. I have always used the app on my phone. I attempted to seek assistance, but I was informed that I need to pay $1 to connect with someone who can help me with my account. To emphasize my point to the automated system, I will type "Mayb" in capital letters, although this seems irrational. Currently, all my accounts are frozen due to ongoing disputes, and I do not possess an available credit card or any other unfrozen form of payment to prevent any unauthorized transactions. Consequently, I am unable to pay the required dollar at this time.

Hello, Facebook management. I am reaching out for assistance regarding my hacked private account with the ID (ammaro.sy.a). Unfortunately, the email and password were changed, and I am unable to access it. I can provide any necessary proof to verify my ownership of the account to facilitate its recovery. I kindly request your help in relinking the account to the original email and resetting the password using methods like cell number, email, security question, or any other suitable means. Thank you for your support.

Hello, I've been locked out of my account since January 15th. The automated 'Help' responses do not address my issue. I enabled 2FA on FB without knowing about Authentication apps. Despite setting up an Auth app through Lastpass, it doesn't work with FB. I've submitted various official documents for verification, but keep receiving rejections without clear reasons. I use the name 'Zel' on FB, not my real name, which may be causing a problem. Can someone assist me with this frustrating situation, please? Thank you.

Hello, my name is Nishat Sarmin from Bangladesh. I recently deactivated my Facebook account but I have forgotten my password. Despite attempting to reactivate it through email and phone number, I have encountered an error message stating 'no account found.' Additionally, my friend is unable to see my Facebook link. I would appreciate assistance in reactivating my Facebook account. Thank you. Id name: Nishat Sarmin Email address: [redacted]

To the Facebook manager, I am reaching out as my account was hacked today, and despite my attempts, I can't recover it. The hackers removed my email and phone number, replacing them with theirs, locking me out of my account completely. I suspect they are scammers. I hope you can assist me in regaining access to my account. In a moment of desperation, I created a temporary account to check for any malicious activity. I used my number in that account, then promptly deleted it. I hope this action won't cause any issues. I appreciate any help you can provide in resolving this matter.

Dear Facebook Team, I put a lot of effort into creating original reels on my Facebook page. Recently, all my videos were removed or my page's ability to monetize was restricted due to alleged unoriginal content. I kindly request for my account to be reviewed again and the issue resolved promptly. Profile or page link: [redacted] Email: [redacted]

Hello, I am writing to address an issue I encountered with my Facebook account. I posted a short video of an IPL match on 3/4/23, and shortly after, my account was unexpectedly disabled. Upon further inspection, I realized that this occurred due to my own error. I take full responsibility for this mistake and sincerely apologize. I kindly request the reinstatement of my Facebook account, as I promise not to make the same mistake again. Thank you, S.P. Email: [redacted] Phone: [redacted]

Hello, I am seeking assistance with regaining access to my compromised Facebook account, linked to the email [redacted] Despite having access to my email and phone number, I am unable to log in due to the authentication code requirement after a password reset. I kindly request your aid in recovering my account promptly. Kindly advise on the necessary steps or information needed to resolve this matter. Thank you. Tomáš Möhwald.