Facebook Customer Service Issues

Hello Facebook Team, I am a longtime user of this account and believe it was disabled in error by your security team due to a misunderstanding of the Facebook Community Standards. I have provided all necessary identification for you to review and hopefully reopen my account promptly. I trust that you will reconsider my appeal and reinstate my access to my Facebook account. Thank you for your attention to this matter. Account name: Manthar Ali Manthar. Contact number: [redacted]2. I understand that mistakes can happen, and I sincerely apologize if I unintentionally breached any community standards. I commit to following all the rules going forward and ensuring that I do not violate any guidelines. I kindly request your assistance in reopening my account according to your policies. I appreciate your help in this regard. Thank you for your understanding and support.

Hello! I am grateful to have found a way to contact you. My account was locked on December 19th. I attempted to unlock it using both my laptop and second phone, but I am unable to locate the "get started" button as shown in some instructional videos. Although I found the section to upload my ID card, when I submit it, I receive an error stating that the page does not exist. I am willing to provide my ID card to verify my identity, which I have successfully done in the past when my account was compromised. Thank you.

Dear support team, I seem to have lost access to my Facebook account. I'm not sure why it got deactivated. I created it using my Gmail initially and then added my phone number later on. Unfortunately, I can't seem to unlock it. I suspect it may have been hacked. I really need your assistance in getting it back up and running. I've shared my Gmail address and phone number for your reference. I've been trying to resolve this issue for a while now. Please help me regain access to my account. Thank you for your prompt attention to this matter. Sincerely, A.

My Facebook account has been hacked, kindly help me restore it. I created my Facebook account using my Gmail and mobile number, but I am not sure how it got deactivated on July 11th, [redacted]. Please, I sincerely request you to reactivate my Facebook account. I am providing you with my Gmail, [redacted], and my mobile number, [redacted]. This is my personal ID, and I am asking you to help me reactivate it as soon as possible. I promise there won't be any misunderstandings in the future. I had created it especially for my brother. I don't know how it got hacked. Please help me now. My name is Arjun, and I am requesting you to reactivate my Facebook account. Thank you.

Hello, I am facing an issue with my Facebook account. It seems to have been hacked as the email address and password were changed, and now I cannot access it using my email or password. Despite providing my ID, they claim they cannot verify my ownership of the account and are not taking further action. This problem began on 27/12/[redacted] when I received suspicious emails about changes made to my account. I have attempted to recover it through the online forms, but have hit a dead end as I am unable to receive emails or text messages for verification. My main concern is regaining access to my account to reconnect with friends and events, as I am currently unable to use Messenger. Any assistance would be greatly appreciated. Thank you.

I had an old Facebook account under the name MAR TEX which got hacked, prompting me to close it. I opened a new account but that too was hacked by individuals who typed very fast. Recently, my old account sent me a friend request with a scenic picture and a post where I expressed my love for God and country. I am unsure if I removed it properly along with the old posts and accounts. I am seeking help to address these issues and prevent future hacking incidents. I have noticed multiple MAR TEX profiles and hope they are linked to my old account from 2[redacted]. I appreciate any assistance in resolving this matter and improving security to avoid further hacker attacks. Thank you for addressing the password changes and enhancing security measures. Kindly contact me via email with any necessary instructions.

My Facebook account was hacked a few days ago, and during the recovery process, it got disabled for suspicious activity. I've been using this account since [redacted] for various activities like managing business groups, selling on Marketplace, using Messenger, and staying in touch with around [redacted] friends and family. It's disheartening not knowing if I'll ever regain access to it. I've tried all the troubleshooting steps from Facebook's support but haven't received any updates on my situation. The hacker changed my profile picture and name to "Jerry Avenaim," and I found others who were affected by the same hack with that name and profile picture. My Instagram account is also compromised with the fake name, and I'm unable to rectify it. I'm hopeful that Facebook can verify my identity and help me recover my account.

Hello, I am writing to provide some clarification. I created the ZanyCroche account to showcase my activity as a barrel organ player. Initially, I had entered my birthdate as 03/08/[redacted] without any issues. Later, I attempted to change this date to the founding date of my association, February 16, [redacted]. Unfortunately, my association is not of legal age, which led to the deletion of my account. You are requesting my identity card, but naturally, I do not have one in the name of my association. Will this be an issue? I am truly disappointed by your reaction. If you take a closer look at the account, you will see that there is nothing subversive about it. Kind regards, Francine L. singer at ZanyCroche

My Facebook account was hacked on December 25th, and then it was disabled. This also affected my personal and work Instagram accounts. The downloaded data shows that a Texas IP address accessed my account during the hack, indicating it wasn't me. I've been a long-time user, using it to connect with loved ones and share photos of my child, always following Facebook's guidelines. The hackers accessed my Facebook ads account for my calligraphy classes, posting ads and charging hundreds of dollars daily, likely using a stolen credit card for Chinese ads. Despite trying to dispute the disabled status on December 26th, I received an email saying I hadn't done so. Clicking the dispute button in the email leads me to the same status page showing that I disputed it. I can only access the status page with no updates since December 26th, with an instruction to check back on December 27th. Concerns arise as I can't access anything beyond that page, risking the deactivation of our work Instagram, which could impact my job.

Sir, my account by the name of Tushar Gund has been disabled by the community. I am confident that I did not violate any of your rules and regulations and I hold your community guidelines in high regard. Perhaps there has been a mistake on your end, so I kindly request you to reconsider and reactivate my Facebook account at your earliest convenience. This is crucial as my account is linked to other platforms like mobile and Instagram, as well as several apps from the Play Store. Despite following your guidelines diligently, my account was still disabled, possibly due to someone adding their Instagram account to mine. Your prompt attention to this matter and an update to your reporting system are greatly appreciated. Thank you very much.

Account Disabled Dear Sir, my account under the name Tushar G. has been disabled by the community. I am certain that I have not violated any rules or regulations and I hold your community guidelines in high regard. It appears there may have been a mistake, and I kindly request a review of my account to promptly reactivate my Facebook. Swift action is crucial as my account is linked to various social platforms like mobile and Instagram, along with multiple apps from the Play Store. Despite my efforts to comply with all regulations, my account remains disabled due to someone else adding their Instagram account to mine. I urge you to expedite the review process and consider updating your reporting system. Should you need to reach me, my email is [redacted]. Thank you for your attention to this matter.

Hello, A while back, my Facebook account was hacked. Once I realized, I tried to contact Facebook and submitted a form to recover my account. While I managed to regain access, they rejected my paper ID verification. I then attempted to send my plastic driver's license and health ID, but I couldn't due to limited staff availability. Despite having a month to resolve this, I couldn't reach them, and my account is now permanently disabled. This is problematic because my work-related Instagram account was linked to it, and due to the Facebook violation, I can no longer use it.

Taiwanese Facebook support - Account Lock Issue My name is Zheng Ronghua, and I am hearing impaired. Good day, Facebook support team! My account has been locked by Facebook for protection, and I am unable to unlock it despite multiple attempts. I kindly request your assistance in unblocking my account with the email address [redacted] The account was locked on December 19, [redacted], due to what Facebook perceived as unusual activity, but it was a mistake on their end. Despite their security measures, my device access is secure, and there has been no unauthorized usage. I am unable to send messages from my email account linked to Facebook. Please help me regain access to my Facebook account, as my personal profile has been permanently deleted. Your help in this matter would be greatly appreciated. Thank you.

The deleted post was this: "And now only silence. I no longer get agitated, no more sleepless nights, palpitations, and rushes... Goodbye dad, great warrior and greatest dad! I want to remember you like this! ❤" with all the comments. It was from January 8, [redacted], and it means a lot to me. I searched the page from three years ago and couldn't find it. Is there a chance of having it reposted? It would make me happy. Thank you for your attention. Marina Buttari.

My name is Sharandeep Singh. My Facebook account under the name Lovepreet Singh has been disabled out of the blue. I set up this account with my email address [redacted] I suspect it has been compromised as I have always followed Facebook's rules. This account is crucial for my business, and some of my funds are currently trapped there. Please reactivate my account promptly or ensure the funds are refunded.

My name is Sharandeep Singh. My Facebook account, Lovepreet Singh, has been disabled out of the blue. I registered this account with my email [redacted] It appears someone may have hacked into my account as I always followed Facebook's rules for using it. This account is crucial for my business, and funds are currently held up in it. Please, reactivate my account promptly or return the funds that are stuck.

Hello, I would like to address the issue mentioned above. On the 6th of November last year, I received a notification about an email being added to my Facebook account. Initially, I thought it was spam and disregarded it. Shortly after, I found myself unable to access my Messenger or Facebook account. In summary, despite my friends' efforts in reporting to Facebook and Messenger, no solutions were found. On December 27th last year, I discovered that my deactivated profile was reactivated, bearing the name Grace Fred, which was not my choosing. I suspect this was done by someone with malicious intent. I have tried to provide ID verification and details like previous emails and passwords, but to no avail. My username, shamil.baslaev, has been used for over 13 years. The email [redacted] I used back then is inactive, whereas the current one linked to my profile is [redacted] My account was created in Veliko Tarnovo, Bulgaria. I am willing to provide more details if needed. I have attached a picture for your reference, showing the altered email and profile picture. I await your swift assistance in resolving this issue. Thank you, Bogomil

My Facebook account has been locked out due to a post I made while asleep under my screen name. I am now receiving numerous receipts for advertising charges, totaling around $75 on one receipt. I don't have any money on my cards and cannot recall having a card on file for payments. The link to review the ads is broken. I have another account and am not concerned about my old account, but I am worried about these charges under my name. I am unable to access my account without a picture ID due to it being under my screen name. I hope to receive some assistance here.

Good afternoon, As a translator, please excuse any errors. My Instagram account has been blocked due to multiple login attempts. I am a Russian user who enjoys using your platform. Here are my details: +[redacted], username: makevnin_900. For security, I will provide part of my password: HajjiaiaajHHhggahuaj617666ty////////////. My email linked to the account is [redacted] Thank you.

When attempting to log in to my Facebook account with my email address [redacted], I am encountering the following message: "Pda, Approval of connection required. We noticed a connection from an unfamiliar browser, device, or location. We need to confirm it's you to grant access to Facebook again." Following the instructions leads me to a page requesting approval of the connection on a previously used phone or computer. After clicking "continue," a red box pops up with the message: "Connection not approved." I have attempted this process on my computer and two mobile devices, yet have been unsuccessful.