Facebook Customer Service Issues

I am having trouble accessing my account named Javed Alam as it has been disabled by the community. I have followed all the rules and regulations while using various apps downloaded from the Play Store. Can you please review my account promptly and update your reporting system? I urgently need my Facebook account unblocked and enabled. Name: Javed Alam Email: [redacted]

My account was compromised from Vietnam, and the hacker changed the email to a********[redacted], locking me out completely. When trying to reset the password, all codes were sent to the hacker's email. Facebook sent me a notification that the email [redacted] was removed from my account without my authorization. I'm unable to regain access. Any assistance in recovering my account would be greatly appreciated.

Hello everyone, Just wanted to share that I recently had my birthday and with that, there are some changes to my Facebook settings. As I've now turned into an adult, some of the protections that were in place for minors no longer apply to me. For instance, anyone can now message me, I can have a public search listing, and use the tag suggest feature. It's important to remember that things I share to Public can be seen by anyone, both on and off Facebook. If anyone can help me with these changes, I would greatly appreciate it. Thank you!

I'm unable to access my accounts, including Facebook, so I'm using my mom's cell phone. My name is Michelle R. Stephens. All my passwords are compromised. I am tackling one account at a time, but my Facebook has been hacked. I urgently need to recover it or close it down. I feel helpless as they have taken over all my accounts. I seek assistance in recovering my account. Please help me.

My name is Oday J. I have a special health condition called DMD, which limits my movement and paralyzes me. I used to have a Facebook account, but it seems like the person who was supposed to assist me misused it. They took advantage of my situation and used my account without my permission. As a result, my account has been permanently closed. My account is crucial for my health as it is linked to all aspects of my life and work. Since losing access, my health has deteriorated, and my heart condition has worsened to the point where my usual medication and heart support devices are not able to help manage my anxiety. I am reaching out for your assistance in resolving this matter.

My username is Arome J. Emmanuel. My Facebook account was successfully hacked by an unknown person. I am unable to log in because my Gmail and phone number have been changed on the account. I have tried to reset it, but the codes go to the hacker's email. I even tried to pay him to return the account but he refuses. The account is important to me because I have a school group chat on it. My original Gmail and phone number are ([redacted], [redacted]1) and the hacker's email on my account now is ([redacted]). Please assist me in recovering my account.

My account has been locked by Facebook, and despite numerous attempts with the codes they've sent me, I can't regain access. I've had to change my password multiple times due to issues with saving passwords. Now, they're asking for official ID, but I go by Shadrack Smith, which is how I have been known for years. I can't provide official documents in that exact name. I feel unfairly treated and isolated from friends and family who mainly communicate through Facebook. I understand Facebook's policies, but it's disheartening to be cut off from loved ones. Please help me restore my account and fix this situation. I've tried contacting Facebook many times, but I haven't received a response. Wishing for a resolution soon. Thank you and Happy New Year. - Shadrack Smih, [redacted] 🏴

On Christmas Eve, my Facebook page was taken over by a girl who scammed me. She claimed she was sending me money through Cash App and requested my login details to verify my account. Unfortunately, I shared the information, and now she has control of my account, messaging my friends on Messenger to scam money from them. I have her details, including pictures of her accounts. One of her names is Amber McClintock, and she lives in Missouri. She has two accounts, one being a Cash App rewards account. My original email was [redacted], and my current one is [redacted] with a photo and belongs to Jeffrey Davis, born on 75/19-72. My contact number is [redacted]-[redacted]-[redacted]. I am willing to provide more information if needed to regain control of my account or have it shut down.

I have been attempting to access my old Facebook account under my previous married name for a while now. Despite having the old email linked, Facebook requires me to upload an ID. I've tried uploading my marriage certificate and change of name certificate multiple times, but they are never accepted. My current ID is in my maiden name as I divorced several years ago. I had stopped using the old account when I left my ex and created a new one. I need access to photos on that old account for my work writing about music, with pictures of various musicians/celebrities that I don't have saved elsewhere. The advice from Citizen's Advice Bureau was to reach out to Facebook publicly through Twitter, but it hasn't worked. I'm autistic, struggle with online forms, and do not have official documents in my old married name except for my marriage and name change certificates. I don't know what to do. Any help would be appreciated as this situation is causing me stress, and I've had no luck for months. Thank you.

Hello, I'm Alina Stan, and unfortunately, my Facebook account has been disabled and possibly hacked. Here are my account details: email - alina.francesca[at]yahoo.com, phone number - +4 [redacted] [redacted] [redacted]. I want to clarify that I have not knowingly violated any of Facebook's policies or engaged in any illegal activities. The issue began when I received an email purportedly from Facebook on December 31st, stating that my account had been suspended and providing a link which I clicked on. After following the steps in the email, my account was deactivated. When I attempt to recover my account or view my data, I notice that the profile displays a photo of someone I don't recognize named "Jerry Avenaim." I have attached copies of my national ID and passport, where my birthdate is clearly stated. I am unsure if this was the work of a hacker or an automated action by Facebook. Please provide information on why my account was disabled and guide me on the steps required to reactivate it. Thank you, Alina Stan

I recently discovered a fake account on a Facebook friend's profile that is impersonating me. The impostor has created a clone of my profile using my name and picture, altering the images and posting numerous modified photos of me. The account is requesting donations for charity under the guise of feeding starving children in Uganda at $10.00 per plate. The individual behind this also uses the name "Ssempala Syrus" and has sent me friend requests persistently, despite my attempts to block the account. He has even replicated my account now. While I have changed my password, I fear he may circumvent that security measure. I believe this behavior is criminal and I am urgently seeking assistance to address this issue. Thank you for any help you can provide me with.

Hello, I am Alina Stan, and I believe my Facebook account has been disabled or hacked. The email associated with the account is [redacted], and the phone number is +4 [redacted] [redacted] [redacted]. I want to clarify that I have not knowingly violated any standards or engaged in illegal activities. The issue began with a suspicious email purportedly from Facebook on December 31st, stating that my account was suspended. After following a link in the email and taking certain steps, my account was deactivated. Despite several attempts to recover it and downloading my data, I noticed the profile now displays a picture of someone unfamiliar to me named "Jerry Avenaim." I have attached copies of my national ID and passport, with my correct birthday specified in the passport. I am unsure if this is a result of hacking or Facebook's automated processes. I would appreciate clarification on why my account was disabled and guidance on reenabling it. Thank you for your assistance, Alina Stan

A few weeks ago, my account was hacked. The hacker created a new account with my name but no picture, and replaced my contact information with theirs. Despite creating a new account without a picture, the original account with my photo is still active. The hacker has been impersonating me, asking for money for a government program from my contacts. When I try to log in, it directs me to the second account without my picture. I am concerned about someone impersonating me, especially from Nigeria. Facebook asked for my identification, which I provided, but I suspect the hacker may have been the one who responded. I need help resolving this issue as it seems the hacker is still active. My name is Jaimeann Pelliccia, and my original email was [redacted] I started a second account with [redacted]

Hello, I hope you had a great New Year. I recently observed a one-star rating on my Facebook Marketplace profile from someone named Karanivir Singh. He was interested in purchasing my cellphone and scheduled appointments twice, only to ghost me rudely both times without explanation. Despite his request for a lower price referencing other sellers, I politely explained pricing depends on quality and offered to keep it as my backup phone if he didn't want it, to which he agreed. Surprisingly, he rated me poorly today, damaging my reputation. I am confused as to how a non-purchaser can leave a rating. I would appreciate your assistance in resolving this unjust evaluation. Thank you, Shijia

Hello, I'm Duke Monkey. Someone hacked my Facebook, Messenger, and email accounts. They are now demanding $50 to return access. The hacker changed the email addresses associated with my Facebook to b************[redacted] and c*********[redacted] I've tried to change the password multiple times. The hacker is deleting things, talking to people, and causing me distress. I had a panic attack and ended up in the hospital over this. I need help to regain control of my accounts. Any assistance would be greatly appreciated. Thank you.

On November 7th, [redacted], I received an email notifying me of suspicious activity on my Facebook account, resulting in its suspension and affecting my linked Instagram account. After submitting my ID for review, I was informed the next day that my account was disabled mistakenly. Despite this, I continue to encounter a checkpoint indicating my disagreement with the decision whenever I attempt to log in. It has been more than a month, and the issue persists. I have attempted to reach out through email, various phone numbers, and Twitter to no avail. I am at a loss for what else to do in this situation.

On November 7th, [redacted], I received an email informing me of suspicious activity on my Facebook account, resulting in its suspension. As a consequence, my linked Instagram account is also inaccessible. After submitting my ID photo and appealing for a review, Facebook emailed me the next day, acknowledging the accidental disabling of my account and assuring me I could now log in without issues. Despite their message, I continue to encounter a checkpoint indicating my disagreement with the decision whenever I attempt to log in. It has been more than a month, and the checkpoint persists. I have tried reaching out via email, multiple phone numbers, and Twitter to no avail. I am frustrated by the lack of response and support. I am left with no recourse but to request that Facebook conduct another review of my account, as I believe this ongoing issue is an error.

Dear Sir, I am writing to inform you that my account, under the name Gaurav Kumar, has been disabled by the community. I am certain that I have not violated any of your rules or regulations and hold your community guidelines in high regard. It seems there may have been a mistake, so I kindly request that you review my account promptly and reinstate my Facebook access. I have linked my account to various social platforms like mobile and Instagram, along with many apps from the Play Store. Despite following all the rules diligently, my account was inexplicably disabled. It appears someone added their Instagram account to mine incorrectly, leading to the account disablement. I urge you to expedite the review of my account and consider updating your reporting system. Thank you for your attention to this matter. Sincerely, Gaurav Kumar

Subject: Facebook Account Review Appeal Dear Facebook Team, I am a genuine user of this account who has been experiencing an ongoing issue with a review request on my Facebook account. I have already provided all the necessary identification to reactivate my account, but unfortunately, I have not received any response from the Facebook team. Kindly consider my appeal and assist in reopening my Facebook account promptly. Thank you, Rehan Rajpoot Email: [redacted] Phone number: [redacted] Regarding the age discrepancy between my Facebook account and CNIC, I acknowledge the error in age input and humbly request a review of my account for the required correction. I appreciate your attention to this matter. It has been a month since my account was disabled. I kindly urge you to review my appeal promptly and assist in restoring access to my Facebook account.

I'm having trouble accessing my old Facebook account, which I've been using since secondary school. Although I have my old phone number linked to the account, I'm unable to verify myself using it to reset my password. Despite trying all the methods in the Help Centre, none of them are useful. Additionally, my friends are unable to find my profile on their Facebook accounts to help me recover it. Unfortunately, I no longer have access to the email address associated with the account, but I can provide details of past passwords and the alternate email I had linked to the account. I can also ask a friend to verify on my behalf. The email for my Facebook account is [redacted], and my account username is Qijun Alyson. I appreciate any assistance you can provide.