Facebook Customer Service Issues

Dear Team, I am writing to report that my personal Facebook and Instagram accounts have been disabled without any valid reason. My Facebook account, under the name Sinan YILDIRIM, has been active for years. However, my full name is Fethi Sinan YILDIRIM, as indicated in the attached ID file. I assure you that I have not breached any community guidelines. I am eagerly awaiting your prompt response to assist me in reactivating my personal accounts. You can reach me via my registered email [redacted] or my mobile number +[redacted]77. My date of birth is 08.03.[redacted]. Despite previously submitting my ID for verification, subsequent attempts have been unsuccessful, stating "we are unable to evaluate your decision to close your account." I have also attempted to contact you via email without success. I've been struggling with this issue for the last three days and urgently seek a resolution through email or phone communication. I am willing to provide any additional information required to resolve this matter promptly. Please inform me of the appropriate method to reach out to you, and I will gladly provide any necessary details. I am counting on your assistance in reinstating my personal accounts. Thank you for your attention to this matter. Best Regards, Fethi Sinan Yıldırım

I was shopping on a marketplace app for a Jio 5G phone. The seller asked me to make a payment of [redacted] rupees upfront, promising to ship the phone once I did. After I paid, they then insisted on an additional [redacted] rupees for the courier to deliver it promptly. They mentioned activating Gmail once the courier arrived. This seemed suspicious, and now I haven't received my money back and am unable to reach them.

I am having trouble resetting my password. Every time I request a PIN number to be sent to my phone linked to my account, I do not receive any PIN at all. My second account is for Alexander Castillo, and it is linked to a business page named "90⁰ Grados Bar and Discotec" that I need access to. I have also authorized Miguel Angel to have access to this account. My phone number linked to this account is [redacted]. If you can give me a call, I am also able to provide my debit card number that I used for advertising purposes related to my business account. This is an urgent matter, and I need to reset my password. Thank you.

Facebook, I kindly request your assistance in understanding and resolving any issues related to my account. Despite being a long-time user, I recently encountered a situation regarding my girlfriend and a problem that I am unaware of on your platform. Could you please provide me with some guidance on how to address this matter amicably? On a lighter note, I enjoy browsing for used vehicles as a hobby and engaging in simple gardening while living independently. I hope we can resolve this situation peacefully. Thank you for your attention. Sincerely, Warren Lewis.

My account has been compromised with a different email address and my phone number is no longer attached. This happened yesterday, and I suspect fraud. I've tried to recover the hacked account, but my camera wouldn't accept my ID. I'm hesitant to deactivate or close the account as I don't want to lose everything in it. What steps should I take to secure my account?

My account was compromised on Sunday, December 11, [redacted], and the password was changed without my permission. Despite my best efforts to recover my account following the provided guidelines, I have not been successful. I don't own a cell phone or mobile device, and unfortunately, I do not have the phone numbers of most of my Facebook followers written down or saved elsewhere as that information was solely stored on my Facebook page. This account has been in use for over 4 years. Unfortunately, in March of [redacted], my ex-partner, who is knowledgeable in computers, left me and has been attempting to harm me ever since. This included hacking into my computer on two previous occasions, as I discovered a 'hidden' file in my C drive. Despite diligently following all the steps provided by Facebook, I have had no success in resolving this issue.

Please input the login code to proceed. The Code Generator for two-factor authentication is no longer supported. If you have saved recovery codes, please enter one to gain access to your account. If you don't have recovery codes, try logging in from a device you've used with Facebook previously. After regaining access, it's advisable to update your two-factor authentication settings with a different security method. Experiencing issues?

I am getting text alerts for a Facebook account that is not mine. I need to remove my number from this account or report it, rather than just blocking the messages. I want to ensure my number is no longer associated with this account so I can safely update my own Facebook profile with it. I would appreciate a prompt response to help resolve this issue. Thank you.

Subject: Request for Account Reinstatement Hello, Facebook team, my personal account has been disabled without any explanation. I would like to provide my government-issued ID for verification to reinstate my account. Here is my account information: - Name: Suraj Mal Rao - ID numbers: [redacted], [redacted] - Email: [redacted] - Password: Surajmal867609Rao - Date of Birth: 01/08/[redacted] I believe the contact information I shared might have been misunderstood. It was not my intention to violate any guidelines. Please kindly reactivate my account at your earliest convenience. Thank you for your attention to this matter. Best regards.

Hello Suraj, Your account has been disabled recently. To find out more details, please check the Help Centre. The disabling of your account took place on December 2, [redacted]. If you believe this action was an error, you have the option to provide additional details and appeal via the Help Centre within 30 days from the account's deactivation. After this period, your account will be permanently disabled, and no further reviews will be possible. Kindly visit the Help Centre for assistance.

Hello, this is Santa Thapa. I am earnestly appealing to the Facebook team for assistance as my Facebook account has been hacked. Despite reaching out for help from various sources, I have not been able to resolve the issue and it has been three months of distress. I visited the Facebook Sydney headquarters for help, and they advised me to send an email to the Facebook team. I complied, but unfortunately, I have not received a response yet. I have been using my Facebook account for over 12 years and losing access would mean losing precious photos of my daughter from when she was a child. I am desperate to regain access to my account, and I kindly implore the Facebook team to help me. I have been asking everyone for assistance without success. Please, Facebook team, respond to me. I am grateful for any assistance you can provide. Thank you. 🙏🙏🙏🙏 My issue stems from forgetting my old email ID. I beseech your help. 😭😭😭😭😭

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of the community standards. I have provided all necessary identification and hope you reconsider and reopen my account promptly. Thank you, Rushikesh B. Email: [redacted] Phone: [redacted] Country: Russia

Hello. I am currently experiencing difficulty accessing my personal Facebook account under the name M Junaid Yousafzai. I keep receiving a notice regarding name identification and have attempted to upload a picture of my national identity card and bank debit card, both under the name Muhammad Junaid. Unfortunately, I am continuously encountering errors when trying to submit the form or experiencing connection issues, despite my internet connection being stable throughout. I would greatly appreciate it if this issue could be resolved promptly. Thank you, Muhammad Junaid Yousafzai

Hello, I received an email about an unusual connection and then a second email about securing my account. After changing my password, I received another email informing me that my account has been blocked. I am baffled as my account seems to be hacked and now locked. My profile linked to the account is still visible online. I had to create a new account, losing all my friends, family, professional contacts, and memories due to this hacking incident. I believe you reported this issue to me. My previous account was under the name Mi Jean Mart, and my phone number is [redacted]. I have already provided a copy of my identity. Thank you for your attention to my matter. - M Jeanmart

Hello, My Facebook account was hacked on December 14th around 7 pm as per my emails. Since then, I have been unable to log in, even after changing my password, email address, and phone number. There doesn't seem to be any suspicious activity on my account. I have been trying different methods since yesterday, but everything is blocked. Is it possible to recover my account? The email address linked to it is [redacted] My name is Amelie Herment. ‪[redacted]‬ Saulzoir, [redacted] Looking forward to your response. Amelie Herment

Hello, Čûte here, and I recently encountered an issue with my Facebook account being locked due to suspicious activity. I need assistance in unlocking it and confirming my identity. This account holds significant importance to me. Can you please provide alternative options to unlock my account promptly? Thank you. - Cute Ron

Dear Facebook Team, I am facing issues with a review request for my personal Facebook account. My account has been suspended and I have submitted my ID proof on December 14th, however, my email ID is not linked to my account which is hindering the recovery process. The name on my Facebook account is Pal Dwarika Prasad and my email is [redacted] I kindly request your assistance in resolving this matter and recovering my account. Thank you for your help.

This morning, my account was hacked into, most likely because I let someone access my phone unknowingly. My password had remained the same for months until today. I attempted to change my email address, but the hacker quickly blocked it. I have provided a copy of my driver's license to your support team. I have evidence of someone trying to extort $50 from me to resolve the password issue, including 2 or 3 email addresses they used. Unfortunately, the email [redacted] was used to create the account, but I have access to it now.

Hello, My Facebook account, Maria Drossou, was disabled due to a violation of my Instagram account maria.drossou.58 by silonet71. He violated my account and replaced my username with his own. I have a personal business page on Facebook, which is essential for me. I would appreciate your help in recovering my Facebook account. Thank you very much. Maria D.

I was logged out of my account a few days ago, and every time I try to log in, an error message saying "you can't be logged in, please try again later" pops up. I am certain I am using the correct password, as I have changed it multiple times while attempting to fix the issue. When I input the wrong password, the usual "wrong password" pop-up appears. I would greatly appreciate any assistance you can provide. My account name is Lisa Schwab with the email provided below.