Facebook Customer Service Issues

On January 28th, my Instagram account was hacked. My username is spydorweb, but the hacker changed it to spydorweb 44 along with the password. I created two new Instagram accounts, spydorweb _comics_tarot and spydorweb_comics, but it seems they have also been compromised. This situation has been very frustrating as I had built a nice following and shared a lot of comics. I miss my Instagram friends, and they have messaged me through Messenger expressing the same. I am concerned that my Messenger may have been compromised too. Despite sending numerous reports to Instagram, the issue remains unresolved. I have tried searching online for solutions, but unfortunately, I have found nothing helpful. I believe my IG following could potentially assist in proving my identity and situation. Your help in this matter is greatly appreciated. My other email is [redacted]

My Facebook account has been disabled for over 2 months now. Despite the page saying it would be corrected within one day back in December [redacted], the issue remains unresolved. I attempted to create a second account to continue using the platform, but now I am locked out of both. Trying to delete my first account is futile due to a birthdate error that mistakenly ages me as one year old. This error also concerns me, as I had to provide my photo ID during the process. I urgently need assistance in recovering my first account and gaining access to my current one. Thank you, S.

I discovered that my Facebook account has been hacked, and now I am locked out. The hacker changed my email and name. I am requesting Facebook to change my email back to the original and remove the unauthorized email so I can reset my password. I've been trying to contact Facebook for approximately two weeks. I received an email from Facebook acknowledging that my account was compromised. I have attempted to verify my identity by providing my ID and facial photos. I urgently need assistance.

Last night, my account was stolen. The thief changed the email and password, leaving me locked out. I decided to create a new account and tried to add friends. However, I was flagged for violating community standards. Even after sending a photo to confirm my identity, I remained locked out. It's frustrating because the hacker is probably the one who broke the rules. I wish they had to verify their identity too. What's most upsetting is not being able to access my page "Snevel Snail" where my graphic work is stored. I can share the login details for both the old hacked account and the new one if necessary, as long as I can regain access.

I would like to report a serious case of identity theft and online harassment. My cell phone was stolen, compromising my passwords. Someone by the name of Jill Goff or Jill Anderson has been impersonating me online, spreading lies and engaging in malicious behavior. I have experienced a break-in at my home and the unfortunate death of my pets. My email accounts and Facebook pages have been hacked, with someone even posting inappropriate content posing as me, causing great distress to my family. I am requesting the closure of all my Facebook pages as I have identified at least 10 fraudulent accounts created by individuals named Dan Albert Myers, Daniel Eugene Hancock, and Betty Garrison from Springfield, MO. For clarification, my name is Theresa Marie Marco, also known as Theresa Redman or Theresa Redman Marco, with the nickname Teri. My date of birth is 10/10/[redacted], and I reside in either Springfield, MO, or Tucson, AZ. I urgently seek to have all unauthorized accounts associated with me permanently closed and removed. Thank you.

Your account has been disabled and was deactivated on 29th December [redacted]. If you believe this action was taken in error, you have the option to submit additional details for review through the Help Center within 30 days of deactivation. Beyond this period, your account will be permanently disabled without the possibility of further review. ---- Why has my account been disabled? Your account was disabled because it was determined that you do not meet the eligibility requirements to use Facebook. To understand more about our policies, please refer to the Facebook Terms. If you believe your account was disabled erroneously, please reach out to us. ---- Appeal for disabled profile In order to assess your eligibility to use Facebook, kindly provide the requested information. Currently, we are unable to reassess the decision to deactivate your account as we have limited reviewers due to the COVID-19 pandemic.

I'm currently unable to access my Facebook account due to an issue with the two-factor authentication generator. Recently, I acquired a new device, resulting in Facebook not recognizing it. I wasn't aware that I needed to transfer the generator code from the old device to the new one to gain access to my account. Consequently, I'm locked out of Facebook, Instagram, and several other apps that are linked to this account. Despite submitting my driver's license, social security number, and voter's registration multiple times, I am yet to receive a response from Facebook after a month of waiting. I am hoping they can send a code to my email or phone or verify my ID promptly, as I utilize this account for business purposes.

I am currently locked out of my Facebook account due to an issue with the generator. I recently upgraded my device, but Facebook does not recognize my new one. I wasn't aware that I needed to transfer the generator code from my old device to the new one to access Facebook and other linked accounts like Instagram. I have followed the protocol by submitting my driver's license, social security number, and voter's registration to Facebook multiple times with no response for a month. I urgently need access to my account since I conduct business through it. I kindly request that Facebook either sends a verification code to my email or phone or verifies my identity promptly so I can regain access to my important accounts.

Hello! I recently upgraded my computer and phone, wiping my old devices before setting up the new ones. Now, I am encountering issues with logging into my Facebook account. Despite multiple attempts to submit my ID using my passport and driver's license, I keep receiving a message denying access until they receive an accepted form of ID. Unfortunately, the option to submit my ID seems to have disappeared. I have been locked out of my account for about 3-4 months now, and it has been frustrating not being able to reach a real person at Facebook for assistance. I have my cellphone number and email, can change my password, but I am continually prompted to enter a 6-digit code from the Code Generator or 3rd party app. Additionally, my business page only lists me as an administrator, adding to my concerns.

Good morning, I am Mrs. Paola Pascale. Yesterday, 10/02/[redacted], someone accessed my account from Lombardy. I was able to recover the email, [redacted], and password, but when I try to log in, it asks for a code that I don't receive and can't generate! I have sent my ID multiple times but haven't received any response. Please resolve this issue promptly. Thank you. Paola Pascale

Dear Facebook Team, Hello Sir, My name is Faisal Khan, and I have been using Facebook for the last four years. I have always followed Facebook's rules and regulations and have never violated them. However, a few days ago, my account was unexpectedly blocked. Facebook's security system requested that I verify my identity, which I promptly did. Unfortunately, I have not received any further communication from Facebook, and my account has been permanently deleted without any valid reason. This situation is concerning as all my business connections and friends are on that account. I urge you to reconsider this action and restore my account as soon as possible. The information on my ID card matches the details on my Facebook account, and I have followed all the necessary steps for verification. Thank you for your assistance. Dob: 22/09/[redacted]

On Wednesday, February 9th around 8:48 AM, my account was hacked from a London IP address. The hacker posted in groups I never posted in. I immediately secured my Facebook by adding two-factor authentication and changing my password successfully. However, my account has now been locked, possibly due to the hacker's actions, which raises more suspicions. Unfortunately, I can't recover my account using the security email and numbers provided as they are outdated and I removed them a while ago. Even though I updated my email and phone number on Facebook, they are not options for receiving a recovery code. It seems like my account has been completely inaccessible despite going through the account recovery process on Facebook's help page and sending codes to my current contact information. Moreover, my account seems to have vanished from my friends' and family's Facebook, indicating a serious issue as I've received emails about ads on my account. I feel my account is being used fraudulently and need to contact Facebook urgently to address this matter.

Hello, I have been using my official Facebook account for years and I am aware of Facebook's community standards. I do not post any illegal or sexual activity on my account. My account has been suspended. I kindly request your assistance in checking and resolving this issue promptly. Please reactivate my Facebook account at your earliest convenience. Thank you, Facebook Team. Email: [redacted] FB id: Shekhar Dagur

Hello Facebook Team, my name is Javed Khan. My Facebook and Instagram accounts, as well as my email address, are under the name Javed Rozan Khan. My Facebook account has been closed, and I have been unable to get in touch with the Facebook team. I would greatly appreciate it if you could help me reactivate my Facebook account. I would also like to request a name change from Javed Khan to Javed Rozan Khan. Thank you for your assistance.

Subject: Urgent Help Needed with Hacked Facebook Account Hello, I am writing to report that my Facebook account has been hacked. I am unable to log in as the password has been changed, and the recovery options have also been altered by the hacker. I have tried the password recovery process, but without success. To prove my ownership of the account, I am attaching my identification information. Please take the necessary steps to restore my account. Thank you. [redacted]

I have received notifications that 18 of my comments have been flagged for violating Community Standards on harassment and bullying. I understand the importance of adhering to these guidelines. I would appreciate guidance on this matter to rectify the issue promptly. Thank you.

I've received notifications that several of your comments have not met our Community Standards on harassment and bullying. Please review our guidelines to understand the issue. These comments are only visible to you, and continual violations may result in further restrictions on your account. If you believe there has been an error, you have the option to dispute the decision. Thank you for your attention to this matter.

On September 7, [redacted] around 3:56 AM, my Facebook account was hacked. Even though Facebook sent me an email about it, the hacker managed to change the email linked to the account. Despite sending my driver's license to prove my identity five times, I am unable to regain access to my account. I need assistance with this issue. The original email for the account was [redacted], and the email I used to communicate with Facebook about this problem is [redacted]

I have received multiple notifications from Facebook stating that seven of my comments have been flagged as spam and go against their Community Standards. I understand that repeated violations can lead to further account restrictions. I would like to address this issue and possibly appeal the decisions made. Thank you.

On February 10, [redacted], during the night, my account got hacked, and a video was posted without my knowledge. When I woke up and unplugged my phone, I saw a notification indicating my FB account had been compromised, prompting me to change the password. Unfortunately, I couldn't access my account and found out it was disabled due to a post about suicide that I didn't make. My email was affected too, but I managed to contact my internet provider for help in changing the password. After regaining access, I requested a review of my account but unsure of the timeframe. Desperate for help, I'm reaching out through different channels. My account holds sentimental family photos, including comments from my late Mom, and it is crucial for staying connected. I'm hopeful for the recovery of my account. Thank you for any assistance. - Melissa J. Cleland