Facebook Customer Service Issues

Dear Sir, I have been using my official Facebook account for the past five years. Despite following the community guidelines, my account has been temporarily disabled. I suspect it might be due to neglecting COVID-19 information. I kindly request a review of my disabled account to confirm my identity. I am certain that my account was disabled in error, as I have not violated any rules. I am willing to comply with all of Facebook's regulations. My account is not just an account but a chronicle of my life. Please assist me in resolving this issue. Thank you, A.S. Email: [redacted] Phone: [redacted]

I am unable to post or comment for 72 hours due to a violation of the Community Standards regarding child nudity and sexual exploitation. This issue has occurred on my official Facebook account. I have been using my official Facebook account for 6 to 7 years, always following the community guidelines. However, my account has been permanently disabled. I am requesting a review of my disabled Facebook account to confirm my identity and verify that I have not made any mistakes. I believe my account may have been hacked as I have not shared any inappropriate content. Please recover my personal account within the next 25 days so that I can continue using it responsibly. Thank you for your prompt assistance.

I believe my account has been compromised as the email address, phone number, and password were altered by an unauthorized user. Consequently, I am unable to secure the account or regain access to it. Any attempt to change the password leads to the hacker's email address and phone number receiving the verification requests. The recommended solution provided, directing me to click on the link to recover my Facebook account, is not effective in my situation. This is due to the hacker changing the associated email and phone number, resulting in my profile no longer being visible as described in the instructions.

Subject: Account Restrictions Inquiry Dear Facebook Support, I am writing to address the recent restriction placed on my account. As the owner of MINEX INDIA, I would like to clarify that I do not possess a credit card either personally or under my company's name. However, I do hold the following valid cards: 1) SBI Debit Card, Global Visa, ending in [redacted] (In my personal name: Shripad Jathar) 2) Global SBI Intl. Visa, ending in [redacted] (In my personal name: Shripad Jathar) 3) Saraswat Bank RuPay Debit Intl. Platinum, in the name of Jathar Shripad Shantaram 4) Saraswat Bank Platinum Debit RuPay, in my company's name: MINEX INDIA I seek clarification on which of these cards I can use for payments on the platform in order to sell my gems and jewelry on Facebook. Thank you for your attention to this matter. Sincerely, Shripad Jathar Contact: [redacted] Additionally, I would like to inquire about the block on my boosting advertisements. Thank you.

Hello, My wife, Vlada T., and I, Anton T., are the owners of CIG Jerusalem vape shop located on Yaffo [redacted] street in Jerusalem, Israel. I created the shop's page, "CIG Jerusalem - סיג ירושלים" "@CigJerusalem" in [redacted], but we have lost access to it, likely due to my hacked account password a month ago. Strangely, I can still post to the connected Instagram page but not manage the Facebook page. We are requesting assistance in transferring the Cig Jerusalem Facebook page to a Business Manager account owned by either Vlada T. or me, Anton T. We are willing to provide any necessary information to regain control of our family business's Facebook page. Best Regards, Anton T.

I am experiencing difficulty with my Facebook account. When attempting to log in, it prompts a security check that requires a code sent to my phone number. Unfortunately, I no longer have access to that phone number due to losing it in an accident in [redacted]. Retrieving this account is crucial to me as it contains contacts and my accident pictures. I urge Facebook to assist me in regaining access to my account. I have been using this account since my secondary school days. I kindly request Facebook to allow me to log back in so I can update my phone number to the current one. My email address is ([redacted]) for verification purposes, and I am willing to provide a video confirmation if needed.

Hello Facebook team, I have a page called "Apan Gopalganj Sivan" created in [redacted]. I diligently update it. However, on June 27, a hacker contacted me on WhatsApp offering $[redacted] for a week's promotion. Suspecting foul play, I shared a link with the hacker, who tampered with my admin role. I reached out to Facebook support, they reinstated my admin access, but the hacker concealed themselves and blocked me from the page. Concerned about potential illegal content being posted, I notified the Indian Police and seek your assistance in reclaiming my rightful ownership of the page. Thank you for looking into this matter promptly.

Hello Facebook team, I am having trouble logging into my Facebook account as it has been locked. I am being asked to confirm my identity by uploading my ID, although I have already added both my phone number and Gmail account to my Facebook profile. I kindly ask for alternative options to regain access to my Facebook account. Thank you. Account information: Name: Ramgopal Gmail: [redacted] Phone: [redacted] Password: rajkumar

There is a Facebook page titled "Dulwich and West Norwood Labour Party" which is a branch of the UK political party, the Labour Party. The page is managed by elected officers. Currently, a new group has been elected to take over, but the previous group is not cooperating in transferring control of the page, including user IDs and passwords. Peter Day, the joint secretary of Dulwich & West Norwood Constituency Labour Party, is representing the new group. He is seeking advice on how to gain control of the page from the uncooperative former officers.

My Facebook account was blocked after I changed my address from Dallas, TX, to Kenner, LA, and stopped using a VPN service. Despite sending my ID and email multiple times since July 2nd, my account remains blocked. I have invested money in various games and now cannot access them due to the block. The help section links provided only lead back to the message stating my account has been locked because of unusual activity. I am seeking assistance in unblocking my account so I can regain access. I truly hope that someone can help me reactivate my account. Thank you, Shannon Aucoin.

Hello, I'm Sue Stockton from Poole, Dorset. I originally hail from London and attended Whitefriars Secondary Modern until [redacted]. My work background includes Rotax Engineering, and I pursued further education at a Polytechnic College. My previous email was '[redacted],' but has been updated, along with my mobile number. I received a notification that my password was changed on July 14, [redacted]. Unfortunately, my Facebook account was hacked, and the hacker replaced my email with a Hotmail address, though I've never had one. The profile picture was taken years ago by my late friend in her flat while my son visited me on my birthday. Despite numerous attempts to regain access, the system loops back to the Hotmail email. If needed, I can provide a list of my Facebook contacts. For verification, my current email is '[redacted],' and my mobile number is [redacted]8. Hoping for a swift resolution. Thank you. Sue Stockton.

Hello, I am Sue Stockton. I recently emailed you but forgot to mention how I would like to recover my Facebook account. The last information provided was my new email address [redacted] and my mobile phone number [redacted]8. I need to change the email on the account by the hacker prior to July 14, [redacted], from [redacted] to my current address and add my mobile number [redacted]8. However, I can't recall the original mobile number linked to the account. I am confident in your technology to help recover my account and grant access. My profile picture remains unchanged by the hacker, which I described in my initial email. There are individuals on my Facebook account whom I can only reach through this platform. Thank you for your help in this matter. Sue Stockton

I signed up for Facebook with my phone number, which was later deactivated. Recently, Facebook disabled my account, and despite submitting my ID, I can't log back in. Facebook sent an identity confirmation code to my inactive phone number, inaccessible to me. I have the same email linked to my account. Can Facebook please send the confirmation code to my email instead or allow me to update my phone number? Any assistance would be appreciated.

I recently experienced a hacking incident in the early hours of July 21, [redacted], around 3:30 am. Unfortunately, I was sleeping at the time and couldn't address the issue immediately due to missed notifications. The hacker changed my email contact on my profile, preventing me from receiving the login code to regain access to my account. I urgently need assistance in rectifying this situation promptly. The correct email associated with my account, "Cindy Doorn-Nylen," is [redacted], and my cell phone number is [redacted]. I am a public official in South Holland, Illinois, USA, with various linked pages and community management responsibilities on my account. It is imperative that I regain access to my account to ensure uninterrupted service to the community. Thank you for your help in restoring my account promptly. Cindy Doorn-Nylen

On Sunday, 7/18, I received an authentication code on both my email and mobile phone. I did not authorize this action as I was not trying to change my password. Despite not responding to the alerts, my account was still compromised. I manage two business accounts under the names jeffreylloyddever (artist) and Dever Designs (graphic design studio) using my FB account as Kay Rosburg. Unfortunately, I am now unable to access my Facebook account as it has been taken over, including a new email address, phone number, and password. I urgently need assistance from Facebook to resolve this issue.

I am having trouble accessing my account because I no longer have access to my old phone for the recovery code. Whenever I try to reset my password, it attempts to send a code to the old non-functioning phone number. I urgently need to regain entry to my account to retrieve numerous cherished baby photos of my children before they are lost. Despite following all available recovery steps, my account has been disabled. I am seeking assistance to update my recovery number to my current phone so I can reset my password. While I can provide answers to security questions, changing the recovery number to my current phone is vital as I can no longer access the previous one. Additionally, I suspect my account was compromised as I have been receiving two-factor authentication messages without attempting to log in. Your help in resolving this matter is greatly appreciated.

I have a personal account but today I set up a new page for my food trailer business. I have one major issue: my business name is ii-boo-jo (spelled in lower case). When setting up the name on my page details, it forces me to use a capital "i". This then reads as Ii-boo-jo, which to a customer looks like an L. Can you help me resolve this so that the name reads as it should? Secondly, when choosing the business category, I had to select Caterer as the nearest thing. This is, at best, too generic and, at worst, confusing. Why is there nothing for trailer food or pop-up food or street food?

About three weeks ago, I noticed suspicious activity on my Facebook account, with people receiving messages I did not send. I promptly changed my password. At around the same time, I unintentionally cleared my browser history. Two weeks ago, when trying to log in, I was prompted for a two-factor authentication code from a generator I didn't remember setting up. Despite following instructions to retrieve the code, I hit a dead end as it required being logged in. Utilizing the account recovery process and confirming my identity with ID verification didn't resolve the issue, only allowing me to reset my password. Despite changing the password, the two-factor authentication prompt persisted. Moreover, my friends couldn't locate my account, but I still received notifications. In order to stay connected for a reunion planning group, I resorted to creating a new Facebook account.

Kutumbari & Kutumbari Defamation on Facebook: The establishment of Kutumbari was a gradual process in Bangladesh, gaining recognition for its quality and unique food offerings. The restaurant not only introduced distinctive foods from various regions but also supported the underprivileged in Mohammadpur, Dhaka, offering them meals. Despite the reputation for maintaining food quality, the brand faced challenges when other businesses misused its name. These unauthorized establishments failed to uphold the original standards of Kutumbari, causing reputational harm. Facebook's role in amplifying negative reviews about these imitation restaurants has tarnished Kutumbari's reputation, impacting its business significantly. Seeking justice and compensation, the demand for corrective actions is outlined in the legal notice. Failure to address these concerns within the stipulated timeframe may result in legal action, including criminal proceedings for defamation and trademark infringement. It is essential for Facebook to rectify this situation promptly to prevent further damage to Kutumbari's reputation and business.

Establishment History of Kutumbari & Defamation of Kutumbari by Facebook: The brand Kutumbari didn't just emerge overnight; it gained popularity in Bangladesh for its exceptional food quality and diversity. The restaurant even aided the less fortunate in Mohammadpur, Dhaka. Kutumbari 0 KM helped raise social awareness. However, some unscrupulous business owners exploited the brand name, affecting its reputation. Facebook worsened the situation by promoting these fraudulent establishments and enabling negative reviews. Despite demands for justice and compensation, including legal implications for defamation and trademark infringement, Facebook's actions have severely impacted the original Kutumbari business. Unless corrective measures are taken promptly, legal recourse will be pursued at the defaming party's own risk and expense. Sincerely, Shah Rafsun jany Intellectual Property Attorney & Manager