Facebook Customer Service Issues

Hello, my name is Atulya Bhardwaj from Uttar Pradesh, India. I am currently pursuing an MBA. I recently faced a troubling situation where a cybercriminal blackmailed me on Facebook. After a video call on WhatsApp with some inappropriate content, they shared the video with people I know and demanded money. I mistakenly paid them [redacted] but the video is still circulating. I have filed complaints with cybercrime authorities and Facebook, but the video remains online. I seek advice on how to proceed to have it removed and block the criminal's Facebook account to protect my social reputation. Any suggestions would be appreciated. Thank you for your assistance.

I recently received an email from Facebook informing me that my account has been disabled due to content that violates community standards. When attempting to request a review, it was mentioned that two of my pages were in violation regarding dangerous individuals and organizations without any specific details. I suspect my account may have been compromised. Despite receiving a login code via SMS, I am unsure of how to proceed as the login process remains unresolved. I have reached out to [redacted] for assistance but have not received a reply. I urgently need access to my account, especially as it contains my business page "The Old Smithy, Ullswater" and my personal profile under the name Sarah Freedman.

Four days ago, when I tried to access my Facebook account, I discovered that a hacker had taken over my email, account, and password. Despite attempting to secure my account by requesting a code, it was sent to the hacker's email instead of mine. I created a "new account" using my original email, [redacted], to reach out for help, but all my posts, friends, and pictures have been erased. The instructions in the Help Center are not helping me restore my original account. I am concerned that the hacker's email, d*******l*hotmail.com, still has access to my information. I have not received any responses to my emails to Facebook, and I feel violated by this intrusion. I am desperate to recover my original account with all its contents, as it took years to build. My name is Audrey McPeak, and my alternate email is [redacted] If you require additional information, please let me know. Thank you.

Dear Facebook Support Team, I am writing to inform you that I am currently unable to access my Facebook account. I used Google Authenticator for two-step verification, but I have lost access to the app along with all the data stored within. This account is incredibly important to me, especially during this challenging time of the COVID-19 pandemic when I cannot physically be with my family or friends. Additionally, I conduct business through this account, so the data on it is crucial. To confirm my identity as the sole account owner, I can provide my email address and phone number. My email is [redacted] and my phone number is [redacted]. I have also attached a copy of my government-issued Driving Licence from Bihar. Please send a temporary link to the attached email so I can regain access to my account.

I believe someone has hacked into my account and changed the email address associated with it. I received an email from Facebook notifying me of unusual login activity on June 25, [redacted], but I did not see the email at the time since I was not using Facebook. Recently, when I attempted to log in, I realized I couldn't access my account. Despite numerous attempts to follow the instructions to regain access, I seem to be stuck in a loop. The email address Facebook is prompting me to send the access code to belongs to the hacker, as I do not have a Hotmail account. The hacker accessed my account from Canada, a place I have never been to. I believe Facebook can easily recover my account by sending the code to my email prior to June 25, [redacted], and take action to ban the hacker permanently. It is crucial for me to regain access to my account as I have valuable content and contacts stored there. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, I am Ashton Nadon, and I am experiencing difficulties with my Facebook ad account. Despite having my account for an extended period, I only recently began using it for my dropshipping business. When attempting to set up my business account, I encountered restrictions. Even after submitting my government passport for ID verification, it was rejected without a specified reason. Upon investigating further, I discovered unauthorized individuals had accessed my account and placed ads using a PayPal account I am unfamiliar with. This has led to the disabling of my ad account and hindered my ability to utilize Business Manager due to circumstances beyond my control. I am dissatisfied with the responses I have received so far, as I am told there is nothing I can do. I am seeking a resolution to reinstate my ad account and regain the ability to post ads. I am unable to even request a review as suggested in the "what to do now" section. Thank you, Ashton Nadon

I was unexpectedly logged out of my account and my password was changed. I have managed to reset my password, but now it keeps prompting me for a code to access my account. The SMS with the code isn't coming through to my phone despite multiple attempts. Unfortunately, I can't generate the code through my linked Facebook account either. I have already submitted various forms of ID to Facebook, like my National ID, Access ID, and Driver's License, but they responded saying they can't grant me access until they receive an accepted form of ID that matches the information on the account. I rely on Facebook for freelance work, so this situation is deeply troubling. Your assistance would be greatly appreciated in resolving this matter.

I have been struggling to regain access to my Facebook account for over a week now due to being hacked. After resetting my password and enabling two-factor authentication, I found myself unable to complete the login process as I couldn't verify it without being already logged in elsewhere. Despite submitting my ID multiple times for verification, I have not received any response from Facebook in over 24 hours. I am frustrated as this has not only affected my access to Facebook but also to the various websites and apps linked to it. I am looking for guidance on how to recover my account as soon as possible since there is no customer service number available for direct assistance.

My account, Лєра Алєксєєва, was mistakenly switched off. I have provided my birth certificate indicating my birth year as [redacted], confirming that I am 12 years old. The Play Market states that Facebook is for users aged 12 and above, which I can verify with a screenshot. However, in your email, it was mentioned that the app is for users aged 13 and older. This discrepancy is confusing for me. Kindly recheck the settings on the Play Market to ensure consistency for users. Please, reconsider activating my account so I can access it. Thank you for your help and understanding. I appreciate your assistance in resolving this matter.

Dear Facebook team, I am currently in Abuja, Nigeria, and I received an alert regarding an unusual login to my account. I am unable to follow your instructions. I am considering deleting my profile, which I have maintained for over 12 years without any violations. I would like to understand the reason behind this alert. Sincerely, Meena Y.

I deactivated my Facebook account around July-August of [redacted], and now, I am trying to reactivate it. I have successfully reset my password using my email, but the issue arises when I'm prompted to verify my account due to using different devices and living in a new location. The only verification option provided is through five randomly selected friends, whom I no longer have means to contact since it was set up prior to selecting trusted contacts for such situations. I'm open to proving my ownership, but I need assistance in contacting a support representative to resolve this matter.

My account has been disabled for an unknown reason. I have already submitted my driver's license. I'm unsure of what additional information you require. My Facebook page contains nothing inappropriate, so I suspect it might have been hacked. This is my original account, and it's frustrating not being able to communicate with you. Please reactivate my account promptly. Upon reactivation, I will review and correct any unauthorized emails and update my password. The email "Y*******[redacted]" is not mine and needs to be removed. Here is my contact information for further assistance: David A. Email: [redacted] Phone: [redacted]. How can I proceed to regain access to my account?

Hello, I am Jamie Reiss. I suspect that my Facebook account may have been compromised or disabled by Facebook's security measures. In an attempt to recover my old account, I accidentally created a new one using the same email and phone number. Now, I am unable to locate my original account as only the new one shows up in my recovery attempts. This morning my phone updated, and I received a text with a code which I mistakenly blocked, assuming it was spam. When I attempted to unblock it and recover my old account, I noticed that while the profile picture and name match mine, the email address linked to it is unfamiliar, hindering me from retrieving any verification codes. It seems like my account may have been either deleted or disabled by Facebook, as none of my family or friends can find me on the platform. I would appreciate any assistance in resolving this issue as I suspect my account might have been compromised and blocked by Facebook for security reasons.

Dear Sir, I have been utilizing my personal Facebook account for the past decade. I have always adhered to the community guidelines set forth by Facebook. It appears that there may have been a mistakenly shared post on my account leading to its temporary disablement. I kindly request a review of my account to confirm my identity and rectify any errors. Rest assured, I have not violated any policies. I urge you to check and reconsider my disabled Facebook account promptly. Your assistance in restoring my account within the 30-day period is greatly appreciated. Thank you for your support. Sincerely, Muhammad SK Email: [redacted] Phone: [redacted][redacted] Date of Birth: 05/01/[redacted] Country: Pakistan

I have created a card based on the Nuremberg Code that can be carried like a credit card. The card protects those who do not wish to be vaccinated against their will with a substance that has not been sufficiently tested and is known to have many serious side effects. It has been professionally and scientifically proven that this is an experimental dangerous substance being tested on humans without sufficient research results. It is also widely known from global research that a PCR test yields 96% false positives. This information is not new to many and has also been confirmed by the WHO. Let's go back to the NC-Card. I am describing this card that is based on the NC, created for this exact reason. If someone does not accept this card, they must sign a form acknowledging their support for an organization with their duties and confirming their awareness that vaccination is being requested against the cardholder's will, using a fully tested safe substance, or a PCR test that reliably determines infectiousness. If the signed statement is false, there will be legal consequences for the verifier, and if the verifier rejects everything, there will be a report filed. If Facebook, who has now banned me for this information and the card's purpose, can confirm that my report is incorrect, I will accept the account suspension. It must be proven that there is a sufficiently tested vaccine with only mild side effects and a reliable PCR test that determines infectiousness to the contrary. At the same time, I demand evidence that nullifies the Nuremberg Code for people who do not want to be coerced in the examples mentioned above. Please immediately unlock my account or provide evidence with references from professional studies. Otherwise, there will be legal consequences. Beatrice P.

I have developed a card based on the Nuremberg Code that can be carried like a credit card. This card is designed to protect individuals who do not wish to be injected with a vaccine that has not been sufficiently tested and is known to have serious side effects. It has been professionally and scientifically proven that this is an experimental substance being tested on people without adequate research results. Research shows that the PCR test yields a 96% false positive rate, as confirmed by the WHO. Let's focus on the NC-Card. If someone refuses to accept this card, they must sign a form acknowledging their support for mandatory vaccination or PCR testing. Failure to comply may result in legal consequences for the refusing party. If Facebook can prove my claims wrong, I am willing to accept an account suspension. Otherwise, I request evidence supporting the safety of vaccines and PCR tests, as well as the invalidation of the Nuremberg Code for those who choose to avoid mandatory measures. Please reactivate my account promptly or provide credible sources to support your claims. Otherwise, legal action will be pursued. Beatrice P.

My account was hacked, and obscene photos were uploaded without my consent. On 17.07.[redacted], I received an email instructing me to request a review to secure my account. Despite multiple attempts, I encountered issues with the verification process. After carefully following the steps and facing the same problem two days ago, I am unable to log in or request a review without assistance from Facebook. I have sent a message through their contact form but have not received a response. I am concerned as I have 27 days to resolve this before losing access to decades of data on my Facebook account. I am disappointed with how Facebook is handling this situation and have lost respect for the company.

I am interested in using paid advertisements for my business account, but I have some concerns. Recently, whenever I try to update my business hours and location, it displays as "temporarily closed". This is problematic because I want potential customers to easily find my business without seeing incorrect information. Another issue I am facing is being locked out of my personal Facebook account's marketplace since May 7th, [redacted], despite having no violations. I have followed the necessary steps and submitted a dispute but haven't received any response yet. As a small business owner, I need both of these issues resolved promptly to proceed with advertising. Your assistance in resolving these matters would be greatly appreciated.

I need assistance with my Free Fire account that was hacked. Please help me, Garena, as my Facebook account details have been altered. My email ID is [redacted] The Facebook account's name has been changed by the hacker to "Aswin Pavin" from "Nerkonda Paarvai." I kindly request Garena to help me and change the details back to my original account number [redacted]. Please assist me with this matter. My contact number is [redacted], and my father's number is [redacted]. Your prompt response is greatly appreciated. Thank you.

I was logged out of my Facebook account and attempting to log back in, but it is requesting my Authenticator code, which is not set up for Facebook as I have removed 2-factor authentication. After submitting my ID twice on the redirected page with no response for over a week, I am unable to access my account. Despite changing my phone number in settings, SMS verification is not working. I am waiting for Facebook to address this issue and provide a resolution, but I cannot contact them to follow up on the status of my ID verification or account access.