Facebook Customer Service Issues

I have my Instagram account connected to a Facebook page where I use the linked inbox to message friends. We were creating a story about a war which involved topics like killing, knives, and death. Although I know this may go against Facebook's policies, I never received a warning. Suddenly, my DMs stopped working. I can see messages and when I reply, I get an error message saying, "Your message wasn't sent. Please try again." I've tried various troubleshooting steps but nothing has worked, and even on a different device, the issue persists. I am frustrated with Facebook's lack of assistance. I'm hoping for a solution as I rely on this linked account to communicate with my friends. I'm eager to reconnect with them soon.

While browsing Facebook, I received a message from someone I recently added as a friend. The person claimed to be a Facebook employee, even sharing an ID picture, and insisted I won a million-dollar prize. They requested my personal information such as my name, address, email, and phone number. Despite my suspicions, they reassured me it was legitimate. Later, another individual messaged as the agent for prize delivery, asking for a $[redacted] fee. Feeling uneasy about the situation, I believe it's important to report this. If necessary, please contact me at [redacted].

I have two outdated Facebook accounts that I no longer use. Recently, my dad informed me that an email notification indicated that someone posted a photo under one of these accounts. Unfortunately, I no longer have the passwords or access to the associated email addresses for these accounts. Furthermore, unfamiliar phone numbers are linked to both the old emails and Facebook profiles. I am feeling extremely uncomfortable and frustrated by this situation as I am unable to regain control of my old accounts to prevent such incidents. I wish to have both of these old accounts permanently closed, but I am uncertain about the steps to take. Facebook's support system lacks a direct contact option, leaving me uncertain about how to tackle this issue. I am hopeful that someone here might have some suggestions to assist me with resolving this matter.

Hello, our Social Media Marketing Agency has been facing multiple issues with our Ad Campaigns since early November. We are struggling to target specific audiences as before, resulting in our ads reaching many people who are not potential clients. Additionally, the restrictions on sharing content to groups have been frustrating. Although we were briefly unrestricted on the 4th, 7th, and 12th of November, we keep getting re-restricted without warning. Despite not sharing to groups since October, the restrictions persist, and we keep getting messages about being restricted, extending the situation without explanation. This ongoing problem has been going on for a whole month now, with the restrictions continuously being extended until the end of the month.

Hello, I hope this message finds you well. Unfortunately, my gaming account on Facebook was hacked last Monday. My username is [redacted]4, and the account name is GM Ashuri. I've attempted various methods to recover the account, including logging in using the same phone and PC as recommended for account recovery, but to no avail. Despite reaching out to Facebook's help center and chatting with a Facebook personnel named Alex Castro, I was informed that my issue was resolved, even though I still lack access to my account, which the hacker continues to use. I'm seeking assistance on how to regain control of my account. Your help would be greatly appreciated.

Hi Team, A few years ago, I created a Facebook account with the email address [redacted] Unfortunately, I have forgotten the password and the account has been inactive for over four years. When I attempt to recover the account using the "forgotten password" option, it states that a confirmation code has been sent to [redacted] However, I have not received any confirmation code. I reached out to the Facebook team to remove the email address associated with the account, [redacted], and they have done so. Despite this, my account remains visible on Facebook. Consequently, I am unable to use [redacted] as the team removed it, and I am also unable to access my account. I would like to deactivate the account.

My Facebook ad account has been disabled due to policy abuse. I acknowledge my mistake and seek the opportunity to rectify it. I have been a loyal customer for 2 years, consistently settling my bills every month. However, my ad account has been disabled for a week now, preventing me from boosting any posts. I am sincerely asking Facebook to reconsider and grant me one last chance. I assure you that I will strictly adhere to all advertising policies in the future. Please convey my apologies and sincerity. I eagerly anticipate a positive response. Thank you for your understanding.

Dear Facebook representatives, My name is Lidiia, and I work at Turne-M LLC in Odessa. We previously managed two Facebook business accounts but have since focused on only one, @turnemm. However, we still have @saletourod, which we are currently unable to access. We are unable to recover the password as the email associated with it has not been used for a long time, and the original creator is no longer with our company. I used to have access to this profile, but as we stopped using it, I lost access. How can we recover this profile? It is important to us, and we can still be reached at the phone number displayed on the page at our current address. Thank you in advance for your assistance.

I recently received four emails informing me of unauthorized access to my Facebook account from a different device and location. After changing my password and being logged out, I attempted to log back in but was unsuccessful. I followed the account recovery process by identifying people in photos and removing unknown friends that were added. Although I deleted these contacts successfully, I still couldn't access my account. When checking through my mother's account, I saw that my account appeared inactive and now I'm encountering issues with logging in due to multiple attempts. I am puzzled as my account seems to be deactivated. Any assistance you can provide would be greatly appreciated. Thank you, Craig H.

Dear Team, I am reaching out to seek assistance with recovering my profile under ID [redacted][redacted] or if not possible, to block access to it. The profile was compromised as it got hacked, leading to both the password and the associated email address being changed. Given that there was sensitive information on the account, which could be misused, I have already reported the unauthorized access to the police. The hacker seems to be attempting to sell alleged matches from the account and making money by deceiving a Facebook friend from that profile. I am hopeful that you will assist me in addressing this significant issue promptly. Thank you.

I attempted to reactivate our Facebook account, which my husband and I share, using the email [redacted] Unfortunately, I couldn't remember the password. After several failed verification attempts, due to misunderstanding the ID query, Facebook disabled our account. Despite my efforts, including submitting a picture of my driver's license for ID verification, I still couldn't regain access. I then tried to create a new account using my android phone number ([redacted]) and later with my work email ([redacted]), both of which were unsuccessful. It's been over a week of trying to access Facebook, and I'm hoping to know how long the process will take. I apologize for the lengthy message; as a professor, I tend to be wordy.

I don't understand why my Facebook page for my legitimate and registered cake and food business was unpublished today due to an unspecified violation of the Recidivism Policy. My business, with a long-standing presence on various platforms, solely shares watermarked photos of our products – no spamming, no other content like politics or adult material. I appealed the decision, but my page disappeared entirely. How long will this process take? Can I expect more information on the alleged violation? This sudden action without warning is unjust and unnecessary. I wonder what mistake I made by sharing five cake photos yesterday. I am eager to reclaim my established page and seek clarification on any unintentional transgressions.

I successfully created a Facebook account on my iPad using my email. However, after browsing my family's page, Facebook detected suspicious activity on my account and requested my mobile number and a photo. Despite logging in, I seem to be suspended as I can only log out and not access my account. I'm also unable to create a new account due to an error message mentioning cookies, which are already turned on. Why does Facebook flag browsing a family page as suspicious, and how can I reactivate my account?

David B. here, just a quick heads-up! I've been mistakenly tagged in some posts that aren't from me. This is all incorrect information, so please refrain from sharing it further. Thanks for understanding! Hey everyone! I recently saw an advertisement for an online casino offering a generous welcome bonus with just a £10 deposit. After trying it out, I received a [redacted]% bonus and managed to withdraw £[redacted] after winning. If you're interested, the promo code is "KSV278MWE." Act fast as this offer ends soon! Simply search for it on Google to find the official link. Enjoy and good luck!

Hello everyone! I recently came across a TV commercial promoting a special offer from an online casino. By making a minimum payment of £10, I received a welcome bonus of over [redacted]%, allowing me to play with £[redacted]. After a lucky streak, I won £[redacted] and successfully withdrew my winnings, which were credited to my account within two days. The unique code "KSV278MWE" can be entered into Google to access the offer. This promotion is available until the end of the week, so act fast if you're interested. Remember, the bonus is activated with a payment of £10 or more. I have contacted Facebook regarding the ads, and I hope they can address this issue promptly.

Hello, my name is Linda Bell and my username on Facebook is ShortTexan1. I recently declined a request to join an Arab group called **Fazza Love**. Despite asking to be removed from the group and unfriending the person who invited me, I still see their postings. I do not wish to be associated with this group and kindly request that their content be removed from my feed entirely. I have followed the suggested steps but have had no success. As an elderly individual with health issues and a brother in Florida whom I must stay connected with on Facebook, I urgently need assistance in resolving this matter. Thank you.

Hello Facebook Team, My account has been mistakenly disabled. I am 16 years old and do not have an ID card, but I have files that can verify my identity. It has been over a month since my account was disabled. At the time, I was dealing with some issues that kept me busy, and by the time I tried to address the problem, more than 14 days had passed. I have been attempting to recover my account, but I have not received any response from you. Creating a new account is not an option for me because I have invested a lot of money in games related to this account, and there is important information stored in it. I have been using this account for many years and losing it for no valid reason seems unjust. I hope you can understand my situation and assist me in reactivating my account. Thank you.

I am baffled by how Facebook could deactivate an account with [redacted],[redacted] likes within an hour (with a previous account having [redacted],[redacted] likes). Did they even investigate if the user was falsely reported by a group of "thousands of violent rioters" in Hong Kong? @wahkeechannel always shared positive messages, not negative ones. There must be some sort of systematic or human error that led to his account being disabled. It's disappointing how Facebook's management operates. As a major social media platform, they should prevent the spread of fake news to users. It seems like they are supporting violent rioters in Hong Kong for their own benefit. This action has led to people getting hurt, dying, and being misled. This behavior is inhumane and unforgivable.

My Instagram account has been disabled for violating the terms and policies. I am aware of the reason for the disablement, and I take full responsibility. However, it seems my account has been permanently disabled. When my friends try to access my account, it only shows "Instagrammer." I have attempted to create a new account on my phone, but an error message always appears when I try to log in. Even when I attempted to log in using a different email, it seemed successful until I was prompted for a username and received a message stating "account disabled for violating terms of service." It appears I won't be able to create a new account on my phone or recover my old account unless I reach out to Instagram. I appreciate any assistance you can provide. Thank you.

Dear Facebook Team, I am writing to inform you that I, Mariah Soto, have recently reactivated my Facebook account and am thoroughly enjoying using it to chat with friends and reconnect with old acquaintances. I want to emphasize that I am using my own identity on Facebook and am not impersonating anyone. Following my recent divorce, which has led to my name reverting back to Soto after a year, I am currently in the process of updating my information with the social security and DMV. Despite my adherence to all the terms and conditions of Facebook, my account has been mistakenly disabled by your security system twice. I have submitted my government-issued identification card and legalized documents to support my identity. I kindly request you to review this information promptly and reactivate my disabled account, as it is of great personal importance to me. Thank you for your understanding and cooperation. Best regards, Mariah Soto