Handy, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Handy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Handy?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Handy, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Handy's cancellation policy allows customers to cancel a booking up to 24 hours before the scheduled appointment time without any penalty. In such cases, customers will receive a full refund. For cancellations made within 24 hours but at least 6 hours before the appointment, customers will receive a 50% refund. However, cancellations made within 6 hours of the appointment will not be eligible for a refund. It is important to note that Handy reserves the right to charge a cancellation fee, up to the full cost of the booking, if a professional arrives at the appointed location and the customer cancels. The cancellation policy aims to be fair to both customers and professionals, ensuring their time and availability are respected.
Handy offers a wide range of services to cater to various home maintenance needs. Our trained professionals are available to assist you with tasks such as home cleaning, furniture assembly, plumbing repairs, electrical work, painting, moving help, and more. Whether you need a one-time service or ongoing maintenance, Handy is here to help. Our platform allows you to easily book services online or through our mobile app, ensuring a hassle-free experience. All professionals on our platform undergo background checks and are highly skilled to deliver quality results. With Handy, you can trust that your home is in reliable hands. Let us handle the chores so you can focus on what matters most to you.
Handy accepts a variety of payment methods to provide convenience and flexibility to its customers. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept debit cards and prepaid cards with these logos. For a seamless experience, we offer the option to securely save payment information on your account for future use. In addition to card payments, Handy also accepts payment through digital wallets such as Apple Pay and Google Pay. We understand the importance of privacy and security when it comes to payments, so rest assured that all transactions are encrypted and processed securely. With these payment options, we aim to make booking and payment processes as simple and hassle-free as possible for our valued customers.
Click the link above to get answers to just about any Handy customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see Handy's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Handy agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Handy anyways and help you with your issue. Over the last 18 months, 2,430 customers like you have come in search of a phone number for Handy and helped us confirm they don't have one. Common reasons that people try to call Handy customer support department include Account Access, Refund, Problem With the App, Trouble Receiving a Payment, Appointment Setup and other customer service issues. Rather than trying to call Handy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now Handy doesn't have any phone numbers. It's not always clear what is the best way to talk to Handy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Handy Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Handy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Handy customers like yourself.
GetHuman does not provide call center services or customer support operations for Handy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Handy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.