How Do I Reset My Username and Password with eTrade?

In summary, E-Trade is the oldest online brokerage platform where people buy and sell stocks, mutual funds, exchange-traded funds, and futures contracts. The platform does not charge a commission or annual fees, but it makes money by monetizing order flow and through interests when customers borrow to buy or sell stocks. Sometimes you can forget your E-Trade account username or password, and this means that you can't trade and you can lose potential profits. In case this happens, you can follow the guidelines given in this article to reset your log in credentials.

Dec 9, 2022

E-Trade is a trading platform where people can trade common and preferred stocks, mutual funds, exchange-traded funds, futures contracts, options, and even fixed-income investments. This was the first online brokerage service in the United States. When opening an E-Trade account, you do not require an initial deposit and once you have your account, you will not be charged annual fees or even inactivity fees.

If you are trading with US-listed stocks, exchange-traded funds, or even options, you will not be charged a retail commission. However, if you are dealing with broker-assisted trades, you will incur a charge of about 25 dollars. When you use E-Trade to buy or sell stocks, you will get free real-time streaming of stock quotes.

Since E-Trade does not charge commission or annual fees, it earns profit through other means like monetizing the order flow, which happens when they send the customers' orders to market makers to be executed. The broker also earns interest when its customers' borrow money to buy stocks.

Sometimes you may forget your E-Trade account or username, which will mean that you cannot log in to your account. This can make you lose profits or miss out on amazing opportunities to making money. The good news is that E-Trade allows you to reset your log in credentials when you forget them. More information on what you can do after you lose access to your account is given below.

How to Reset Your E-Trade Username and Password

If you have lost access to your E-Trade account because you forgot your username or password, you can follow the guideline given below to reset them or contact the E-Trade customer support team. Here is how you go about resetting your E-Trade account credentials:

1. Visit the official E-Trade website or open the E-Trade app on your android or iOS device.

2. On the log in page, click "forgot your password," and you will be prompted to enter your username.

3. Click on "submit."

4. You will be given more instructions on how to create a new password.

5. Enter a new password which should have between 8 and 32 characters.

6. The new password should contain a mixture of the upper and lower case without space and numbers.

7. For the new password to be approved, it should be different from your username and your old password.

8. If you have forgotten your username, visit the log in page and click "forgot your username."

9. You will be promoted to fill in your password.

10. Click on "submit."

11. You will receive further instructions on how to choose a new username.

12. If you encounter problems during this process, you can reach out to the E-Trade customer support team by calling them.

13. You can also live chat with the E-Trade customer team and this helps you to receive an immediate response.

14. Other ways of contacting E-Trade include sending them an email or reaching out to them through their Facebook and Twitter pages, but this will not get you an immediate response

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for eTrade Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eTrade in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Username and Password with eTrade? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

eTrade

Asked 4 years ago
Updated 2 years ago
Viewed 1,169,606 times
eTrade
Reset my username and password with E-Trade
resetting your E-Trade username and password
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!