dELiAs has a specific return policy that allows customers to return items for a refund or exchange under certain conditions. Generally, customers are encouraged to return items within a certain time frame, which is usually around thirty days from the date of purchase. The items must be in their original condition, unworn, and with all tags attached. Some products, such as swimwear or intimate apparel, may have additional restrictions for returns due to hygiene reasons.
To initiate a return, customers typically need to fill out a return form, which helps to streamline the process and ensure that all necessary information is included. It is advisable to package the items securely to prevent any damage during shipping.
For a more detailed understanding of the return process, including potential shipping fees associated with returns, customers should refer to the dELiAs website, where they can find specific guidelines and requirements directly related to returns and exchanges. This information will provide clarity and assist in ensuring a smooth return experience.
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