Can I cancel or change my order after it has been placed?
Asked 2 years ago
Once an order has been placed with Shoe Carnival, the ability to cancel or change it can be limited. The company aims to process orders quickly to ensure prompt delivery, which means that changes or cancellations must typically occur shortly after the order is submitted. If a customer wishes to modify or cancel their order, it is advisable to act as quickly as possible, ideally within a few minutes after placing the order.
Shoe Carnival generally does not accept changes to orders that have already been processed or shipped. Customers who are looking to make alterations to their orders may want to check the specific order status through their online account. Additionally, it is prudent to review the return policy, as items can usually be returned or exchanged after receipt, depending on the conditions outlined by Shoe Carnival. For the most accurate and up-to-date information regarding cancellation or changes to orders, it is beneficial to refer to the current Shoe Carnival website, where contact details and further clarification can be found.
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