Gift cards are a fun way to shop for your favorite products at your favorite retailers, and REI has many choices available. However, the company's return policy only mentions that refunds are issued to the original payment method or by check for amounts $500 and greater. It is recommended that if you no longer have the original payment method, reach out to customer service or the manager of the nearest REI store.
REI can trace its beginnings back to an adventurous couple that wanted to make outdoor equipment more accessible to the average person. Almost a century later, that dream is now transformed into a variety of equipment designed to nurture everyone's sense of adventure. The company also offers classes and a rewards program. REI features gifts cards in physical form and electronic, but how do you get one? Read on to find out.
Learning more about policies is always a good idea. At the time of this writing, REI gift cards can only be purchased and are not allowed as an option for refunds or exchanges. A review of the company's return policy revealed refunds are completed by check or to the original payment method depending on the amount;, usually refunds of $500 and over are made by check. So, If you purchased an items with your REI gift card and wish to return it, you should expect a refund in check form. Please review the website for any changes to this policy.
It is possible that REI might make an exception if you no longer had access to the original payment method but you might have to visit the closest store to find a solution. Please reach out to REI customer service agents if you have any questions.
You can order a gift card by selecting either the e-gift card or the Gift Cards tabs, the latter will send a physical card. REI's policy is that gift cards will be delivered within 7 days at no extra cost through USPS. You are welcome to purchase expedited shipping for an extra charge. Another option is an e-gift card that is delivered by email within a few hours. You can also choose electronic delivery for a future date.
REI gift cards have no expiration date or fees. You're not charged tax during the purchase of a gift card and tax is only applied when you redeem the gift card.
It's also important to keep in mind that gift cards that are lost or stolen cannot be replaced. Gift cards are restricted in other cases: purchases of other gift cards, tickets, and return labels are prohibited. REI's Corporate Group Sales channel also doesn't accept the gift cards as a payment method.
You'd also need to visit a store to use a gift card to buy day trips, classes, or rentals since the website doesn't allow gift cards as a payment option.
When you're ready to purchase a gift card, select the appropriate gift card type from the tabs, e-gift card or gift card. Next choose the design and the amount. The minimum amount is $30 for the physical cards, but $10 for the e-gift card. You can add up to $1,000 on either card type. If you're buying a physical card and live close enough to an REI store, you'll be given an option to pick up your gift card. You can still choose the delivery option within 7 days.
If you have any concerns, call REI customer service anytime here.
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