Hawaiian airline travellers who are faced with a cancelled flight have a few different options they can utilize. They can opt to receive a full refund if the ticket is unused, or they can opt for a refund of the unused portion of their ticket. If alternative or later flights are available, they can also choose to use those options. Hawaiian airlines utilizes certain guidelines that fall under their Rule 21 and Rule 24 when it comes to cancellations, delays, and refunds. Aside form a refund and alternative flight plans, the airline doesn't offer too many other alternatives when a flight is cancelled. However, as with most airlines. It may help to speak with a customer service representative to determine other options or alternatives. However, there are pre-set guidelines already in place for cancelled flights.
A cancelled flight can be both surprising and disappointing to most people. However, few of us know what action to take if this happens to us. This can be especially perplexing if we are travelling outside of the US. What should you do> How do you handle this?
Cancelled Hawaiian Airlines Flights
If a flight is cancelled by an airline, generally speaking, customers are entitled to receive a refund. Hawaiian airlines is no different. They will refund customers or allow them to make alternative changes to their flight plans if those alternative options are available. However, the exact actions are determined by the airline and what options are currently available at the time that the cancellation occurs.
Hawaiian Airlines Rule 21
If there is a flight cancellation or some other occurrence which cancels travel plans for a traveller that has a paid for airline ticket with Hawaiian airlines, Rule 21 applies. This rule allows Hawaiian airline travellers to choose another flight with available reservations or space. They can also opt to receive a refund for the unused portion of their ticket. Hawaiian airline Rule 24 outline's the provisions for a refund.
Rule 24
If a traveller is unable to use any portion of an airline ticket due to a cancellation. They are eligible for a full refund which includes all applicable fees and charges as well. If a ticket has been partially used and the next flight is cancelled, travellers are eligible to receive a refund for the unused portion of the ticket.
Hawaiian Airlines Air Travel Changes
IN general, airlines aren't responsible for unforeseen changes may result in a cancellation of a flight. When this happens, they do offer provisions to customers but those provision's are often limited to a refund of the unused portion of a ticket or a full refund if the ticket is unused. Alternatively, you may also be offered a seat on a later flight or a different flight, if those alternatives are available.
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