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What happens if I return an item without a receipt?

Asked 2 years ago
Returning an item without a receipt can vary depending on the policies set forth by Fossil, Inc. Generally speaking, without a receipt, there may be some limitations on the return process. Fossil typically encourages customers to keep their receipts as proof of purchase, as this provides a clear record of the transaction. However, if an item is returned without a receipt, Fossil may still accept the return under certain conditions, which often include ensuring that the item still meets their return policy guidelines, such as being in new and unused condition. In such cases, customers may be offered an exchange for the item or a store credit at the current selling price. The ability to process a return without a receipt may also depend on the store's return history or specific policies in place at that location. It is always a good idea for customers to be familiar with the exact return policy details, which can usually be found on the official website of Fossil. By checking these resources, individuals can ensure they understand their options when it comes to returning items without a receipt.
Answered Jul 25th 2025

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