Can I exchange an item instead of returning it?

Fossil offers a flexible return policy that allows customers to exchange items under certain conditions. If a customer prefers to exchange an item rather than return it for a refund, they can typically do so within the designated timeframe stated in the return policy. The customer will need to ensure that the item is in its original condition, with tags still attached, and that any packaging is intact. To initiate an exchange, the customer should follow the specific instructions outlined on the Fossil website. This may involve returning the original item and placing a new order for the desired item. It is advisable to check the current web page for details about exchanges, as policies may vary based on the item type or location of purchase. Ultimately, reviewing the return and exchange section on the Fossil website will provide the most accurate and up-to-date information.