How Do I Reactivate My Etsy Account?

Etsy is committed to giving its users the best experience when using the app. To continue to enjoy the services of Etsy, it is advisable to comply with their terms and conditions. These conditions include provide true and accurate information about yourself and avoid impersonating another person by giving false information. You should also avoid using offensive, defamatory and abusive language on Etsy. You cannot open an Etsy account if you are younger than 18 years unless you are using a parent's account under their supervision. Failure to comply with these terms can lead to the suspension of your Etsy account.

Feb 8, 2021

How Do I Reactivate My Etsy Account?

To enjoy the services that Etsy provides, it is important to ensure that you comply with their terms and conditions. These terms include that you must be 18 years when you are registering for an Etsy account. If you want to use Etsy when you are younger than 18 years, you should do so under the supervision of a parent or guardian and you should do so using their Etsy account.

You should also provide true and accurate information when you are registering for an Etsy account and never impersonate another person or give false information. Etsy also restricts its users from using vulgar or offensive language and from posting content that is defamatory, threatening, and abusive. While using Etsy, you will be responsible for your account and in maintaining its privacy.

To prevent your Etsy account from getting hacked, it is important to ensure that you choose a strong password. A strong password is one that contains a minimum of 8 characters and one that contains a mixture of letters, numbers, and special symbols. To keep your account safe, you should not share this password with any other person.

Avoid using a password that is too obvious which other people can easily guess. Violating the terms of service of Esty can lead to your account being suspended. Once your account is suspended, you will not be able to use it until you reactivate it. This article will provide you with details on how you can regain access to your Esty account.

Etsy Account Reactivation

If your Etsy account was suspended, you can file an appeal with Etsy to recover access to your account by following the guidelines given below or by contacting the Etsy customer support team for more help. Here is how you go about reactivating your Etsy account;

  1. Open the official Etsy website
  2. At the bottom of the Etsy homepage, click on "contact support"
  3. You will be asked to sign in to your Etsy account
  4. Click on "my account"
  5. Select "reopening a suspended account"
  6. You will be asked to fill in some details like the description of a history of how your business with Esty has been and the factors that led to the suspension of your Etsy account
  7. Etsy will ask you how you plan on correcting the issues that led to the suspension of your Etsy account
  8. You will also be required to provide details on how you plan to make your products to fit the policy of Etsy
  9. After filling in these details, Etsy will send you an email that has a link to reopen your account.
  10. If you do not receive this email, check in your junk or spam mail or the social and promotion tabs of Gmail
  11. You can then reopen your account by clicking on this email.
  12. If you do not succeed in this process, you can call the Etsy customer support team and ask for assistance
  13. You can also live chat with Etsy or send them an email to request help in reopening your account
  14. Etsy is also available on Facebook and Twitter

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Etsy Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Etsy in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reactivate My Etsy Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Etsy

Asked 4 years ago
Updated 4 years ago
Viewed 2,143,560 times
Etsy
Reactivate my Etsy account
Etsy account reactivation

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!