Etsy Customer Care on Twitter

Getting Etsy's Attention on Twitter by GetHuman

For Customer Support
Since Etsy is hard to reach, we have put together answers to common questions and instructions for resolving complicated issues.

Recent reasons others tried tweeting Etsy

I ordered some things from Etsy unfortunately I didn't make a note of the seller I stil...
Hello,*I'm writing about returning an international order (***********) I received...
I haven't received my order it been almost two weeks
Isde a order with Etsy haven't go my order it been two weeks
Sold customer * mugs and one got broken in shipment. How do I handle this? Is there sh...
I want to file a case on a seller
I just want to know where can I find the list of all Ibought till now, specially digita...
Seller won’t give me a refund
I’m on able to communicate with the seller via my account, and they sent me a product t...
I ordered a Halloween Tshirt, it was paid by check on Oct * **** ,I would like to know...
Omg please someone help
I need to add on the date *.**.** to my order on the tic tac labels
I placed an order with a company called Vinyl Solutions, order * **********. It was cha...

Etsy Customer Service through Twitter

Etsy is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact Etsy via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for Etsy, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Etsy

Of the 1 way(s) to get in touch with Etsy, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for Etsy as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Etsy? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Etsy

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